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Ticket closure email wording

This commit is contained in:
Marcus Hill 2024-03-02 18:35:10 +00:00
parent 3084e9e0d3
commit 66e07b0c47
1 changed files with 1 additions and 1 deletions
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2
post/ticket.php
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@ -1137,7 +1137,7 @@ if (isset($_GET['close_ticket'])) {
$data = [];
$subject = "Ticket closed - [$ticket_prefix$ticket_number] - $ticket_subject | (do not reply)";
$body = "Hello $contact_name,<br><br>Your ticket regarding \"$ticket_subject\" has been closed. <br><br> We hope the issue was resolved to your satisfaction. If you need further assistance, please raise a new ticket using the below details. Please do not reply to this email. <br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id<br><br>--<br>$company_name - Support<br>$config_ticket_from_email<br>$company_phone";
$body = "Hello $contact_name,<br><br>Your ticket regarding \"$ticket_subject\" has been closed. <br><br> We hope the request/issue was resolved to your satisfaction. If you need further assistance, please raise a new ticket using the below details. Please do not reply to this email. <br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id<br><br>--<br>$company_name - Support<br>$config_ticket_from_email<br>$company_phone";
// Email Ticket Contact
// Queue Mail