mirror of https://github.com/itflow-org/itflow
Add ticket redaction feature
This commit is contained in:
wrongecho
parent
ad9e4b4fb4
commit
6a8d2cf1d4
17
js/app.js
17
js/app.js
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@ -277,6 +277,23 @@ tinymce.init({
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}
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});
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// Initialize TinyMCE editor with only a redact button
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tinymce.init({
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selector: '.tinymceTicketRedact',
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browser_spellcheck: false,
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contextmenu: false,
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resize: true,
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min_height: 300,
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max_height: 500,
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promotion: false,
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branding: false,
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menubar: false,
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statusbar: false,
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license_key: 'gpl',
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readonly: true,
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toolbar: '',
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});
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// DateTime
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$('.datetimepicker').datetimepicker({
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});
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@ -0,0 +1,15 @@
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// Redact the selected text in TinyMCE
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function redactSelectedText() {
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const editor = tinymce.get('tinymceTicketRedact'); // Get TinyMCE editor instance
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const selectedText = editor.selection.getContent(); // Get selected content
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if (selectedText) {
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// Wrap the selected text with a redacted span
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const redactedNode = `<strong><span style="color: #e03e2d;">[REDACTED]</span></strong>`;
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// Replace the selected text with the redacted span
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editor.selection.setContent(redactedNode);
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} else {
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alert('Please select some text to redact.');
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}
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}
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@ -1572,6 +1572,29 @@ if (isset($_GET['archive_ticket_reply'])) {
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header("Location: " . $_SERVER["HTTP_REFERER"]);
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}
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if (isset($_POST['redact_ticket_reply'])) {
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// Perms - Admins only
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if (!isset($session_is_admin) || !$session_is_admin) {
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exit(WORDING_ROLECHECK_FAILED . "<br>Tell your admin: Your role does not have admin access.");
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}
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validateCSRFToken($_POST['csrf_token']);
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$ticket_id = intval($_POST['ticket_id']);
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$ticket_reply_id = intval($_POST['ticket_reply_id']);
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$ticket_reply = mysqli_real_escape_string($mysqli, $_POST['ticket_reply']);
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$client_id = intval($_POST['client_id']);
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mysqli_query($mysqli, "UPDATE ticket_replies SET ticket_reply = '$ticket_reply' WHERE ticket_reply_id = $ticket_reply_id AND ticket_reply_ticket_id = $ticket_id");
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// Logging
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logAction("Ticket", "Reply", "$session_name redacted ticket_reply", $client_id, $ticket_reply_id);
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$_SESSION['alert_message'] = "Ticket reply redacted";
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header("Location: ticket_redact.php?ticket_id=" . $ticket_id);
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}
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if (isset($_POST['merge_ticket'])) {
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enforceUserPermission('module_support', 2);
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507
ticket.php
507
ticket.php
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@ -338,19 +338,19 @@ if (isset($_GET['ticket_id'])) {
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<!-- Breadcrumbs-->
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<ol class="breadcrumb d-print-none">
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<?php if (isset($_GET['client_id'])) { ?>
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<li class="breadcrumb-item">
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<a href="client_overview.php?client_id=<?php echo $client_id; ?>"><?php echo $client_name; ?></a>
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</li>
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<li class="breadcrumb-item">
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<a href="tickets.php?client_id=<?php echo $client_id; ?>">Tickets</a>
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</li>
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<li class="breadcrumb-item">
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<a href="client_overview.php?client_id=<?php echo $client_id; ?>"><?php echo $client_name; ?></a>
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</li>
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<li class="breadcrumb-item">
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<a href="tickets.php?client_id=<?php echo $client_id; ?>">Tickets</a>
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</li>
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<?php } else { ?>
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<li class="breadcrumb-item">
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<a href="tickets.php">Tickets</a>
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</li>
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<li class="breadcrumb-item">
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<a href="tickets.php?client_id=<?php echo $client_id; ?>"><?php echo $client_name; ?></a>
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</li>
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<li class="breadcrumb-item">
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<a href="tickets.php">Tickets</a>
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</li>
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<li class="breadcrumb-item">
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<a href="tickets.php?client_id=<?php echo $client_id; ?>"><?php echo $client_name; ?></a>
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</li>
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<?php } ?>
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<li class="breadcrumb-item active"><i class="fas fa-life-ring mr-1"></i><?php echo "$ticket_prefix$ticket_number";?></li>
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</ol>
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@ -371,90 +371,96 @@ if (isset($_GET['ticket_id'])) {
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<?php if (lookupUserPermission("module_support") >= 2) { ?>
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<div class="card-tools d-print-none">
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<div class="btn-toolbar">
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<div class="btn-toolbar">
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<?php if ($config_ai_enable == 1) { ?>
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<button class="btn btn-info btn-sm ml-3" data-toggle="modal" data-target="#summaryModal">
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<i class="fas fa-fw fa-lightbulb mr-2"></i>Summary
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</button>
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<?php } ?>
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<?php if ($config_module_enable_accounting && $ticket_billable == 1 && empty($invoice_id) && lookupUserPermission("module_sales") >= 2) { ?>
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<a href="#" class="btn btn-light btn-sm ml-3" href="#" data-toggle="modal" data-target="#addInvoiceFromTicketModal">
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<i class="fas fa-fw fa-file-invoice mr-2"></i>Invoice
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</a>
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<?php }
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if (empty($ticket_closed_at)) { ?>
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<?php if (!empty($ticket_resolved_at)) { ?>
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<a href="post.php?reopen_ticket=<?php echo $ticket_id; ?>" class="btn btn-light btn-sm ml-3">
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<i class="fas fa-fw fa-redo mr-2"></i>Reopen
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</a>
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<?php } ?>
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<?php if (empty($ticket_resolved_at) && $task_count == $completed_task_count) { ?>
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<a href="post.php?resolve_ticket=<?php echo $ticket_id; ?>&csrf_token=<?php echo $_SESSION['csrf_token'] ?>" class="btn btn-dark btn-sm confirm-link ml-3" id="ticket_close">
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<i class="fas fa-fw fa-check mr-2"></i>Resolve
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</a>
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<?php } ?>
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<?php if (!empty($ticket_resolved_at) && $task_count == $completed_task_count) { ?>
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<a href="post.php?close_ticket=<?php echo $ticket_id; ?>&csrf_token=<?php echo $_SESSION['csrf_token'] ?>" class="btn btn-dark btn-sm confirm-link ml-3" id="ticket_close">
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<i class="fas fa-fw fa-gavel mr-2"></i>Close
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</a>
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<?php } ?>
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<div class="dropdown dropleft text-center ml-3">
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<button class="btn btn-secondary btn-sm" type="button" id="dropdownMenuButton" data-toggle="dropdown">
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<i class="fas fa-fw fa-ellipsis-v"></i>
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<?php if ($config_ai_enable == 1) { ?>
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<button class="btn btn-info btn-sm ml-3" data-toggle="modal" data-target="#summaryModal">
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<i class="fas fa-fw fa-lightbulb mr-2"></i>Summary
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</button>
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<div class="dropdown-menu">
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<a class="dropdown-item" href="#"
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data-toggle = "ajax-modal"
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data-modal-size = "lg"
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data-ajax-url = "ajax/ajax_ticket_edit.php"
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data-ajax-id = "<?php echo $ticket_id; ?>"
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<?php } ?>
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<?php if ($config_module_enable_accounting && $ticket_billable == 1 && empty($invoice_id) && lookupUserPermission("module_sales") >= 2) { ?>
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<a href="#" class="btn btn-light btn-sm ml-3" href="#" data-toggle="modal" data-target="#addInvoiceFromTicketModal">
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<i class="fas fa-fw fa-file-invoice mr-2"></i>Invoice
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</a>
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<?php }
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if (!empty($ticket_closed_at) && isset($session_is_admin) && $session_is_admin) { ?>
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<a href="ticket_redact.php?ticket_id=<?php echo $ticket_id; ?>" class="btn btn-danger btn-sm ml-3">
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<i class="fas fa-fw fa-marker mr-2"></i>Redact
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</a>
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<?php }
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if (empty($ticket_closed_at)) { ?>
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<?php if (empty($ticket_closed_at) && !empty($ticket_resolved_at)) { ?>
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<a href="post.php?reopen_ticket=<?php echo $ticket_id; ?>" class="btn btn-light btn-sm ml-3">
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<i class="fas fa-fw fa-redo mr-2"></i>Reopen
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</a>
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<?php } ?>
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<?php if (empty($ticket_resolved_at) && $task_count == $completed_task_count) { ?>
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<a href="post.php?resolve_ticket=<?php echo $ticket_id; ?>&csrf_token=<?php echo $_SESSION['csrf_token'] ?>" class="btn btn-dark btn-sm confirm-link ml-3" id="ticket_close">
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<i class="fas fa-fw fa-check mr-2"></i>Resolve
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</a>
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<?php } ?>
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<?php if (!empty($ticket_resolved_at) && $task_count == $completed_task_count) { ?>
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<a href="post.php?close_ticket=<?php echo $ticket_id; ?>&csrf_token=<?php echo $_SESSION['csrf_token'] ?>" class="btn btn-dark btn-sm confirm-link ml-3" id="ticket_close">
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<i class="fas fa-fw fa-gavel mr-2"></i>Close
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</a>
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<?php } ?>
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<div class="dropdown dropleft text-center ml-3">
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<button class="btn btn-secondary btn-sm" type="button" id="dropdownMenuButton" data-toggle="dropdown">
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<i class="fas fa-fw fa-ellipsis-v"></i>
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</button>
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<div class="dropdown-menu">
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<a class="dropdown-item" href="#"
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data-toggle = "ajax-modal"
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data-modal-size = "lg"
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data-ajax-url = "ajax/ajax_ticket_edit.php"
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data-ajax-id = "<?php echo $ticket_id; ?>"
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>
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<i class="fas fa-fw fa-edit mr-2"></i>Edit
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#mergeTicketModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-clone mr-2"></i>Merge
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</a>
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<?php if (empty($ticket_closed_at)) { ?>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item"
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_contact.php"
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data-ajax-id = "<?php echo $ticket_id; ?>"
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<i class="fas fa-fw fa-edit mr-2"></i>Edit
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#mergeTicketModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-clone mr-2"></i>Merge
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</a>
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<?php if (empty($ticket_closed_at)) { ?>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item"
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_contact.php"
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data-ajax-id = "<?php echo $ticket_id; ?>"
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>
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<i class="fa fa-fw fa-user mr-2"></i>Add Contact
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketAssetModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-desktop mr-2"></i>Add Asset
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketVendorModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-building mr-2"></i>Add Vendor
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#addTicketWatcherModal">
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<i class="fas fa-fw fa-users mr-2"></i>Add Watcher
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</a>
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<?php } ?>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" id="clientChangeTicketModalLoad" data-target="#clientChangeTicketModal">
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<i class="fas fa-fw fa-people-carry mr-2"></i>Change Client
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</a>
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<?php if (lookupUserPermission("module_support") == 3) { ?>
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<i class="fa fa-fw fa-user mr-2"></i>Add Contact
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketAssetModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-desktop mr-2"></i>Add Asset
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketVendorModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-building mr-2"></i>Add Vendor
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#addTicketWatcherModal">
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<i class="fas fa-fw fa-users mr-2"></i>Add Watcher
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</a>
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<?php } ?>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item text-danger text-bold confirm-link" href="post.php?delete_ticket=<?php echo $ticket_id; ?>&csrf_token=<?php echo $_SESSION['csrf_token'] ?>">
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<i class="fas fa-fw fa-trash mr-2"></i>Delete
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<a class="dropdown-item" href="#" data-toggle="modal" id="clientChangeTicketModalLoad" data-target="#clientChangeTicketModal">
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<i class="fas fa-fw fa-people-carry mr-2"></i>Change Client
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</a>
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<?php } ?>
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<?php if (lookupUserPermission("module_support") == 3) { ?>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item text-danger text-bold confirm-link" href="post.php?delete_ticket=<?php echo $ticket_id; ?>&csrf_token=<?php echo $_SESSION['csrf_token'] ?>">
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<i class="fas fa-fw fa-trash mr-2"></i>Delete
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</a>
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<?php } ?>
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</div>
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</div>
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</div>
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<?php } ?>
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<?php } ?>
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</div>
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</div>
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</div>
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<?php } ?>
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</div> <!-- Card Header -->
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@ -476,7 +482,7 @@ if (isset($_GET['ticket_id'])) {
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$ticket_closed_by_display = 'User';
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if (!empty($ticket_closed_by)) {
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$sql_closed_by = mysqli_query($mysqli, "SELECT * FROM tickets, users WHERE ticket_closed_by = user_id");
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$sql_closed_by = mysqli_query($mysqli, "SELECT user_name FROM users WHERE user_id = $ticket_closed_by");
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$row = mysqli_fetch_array($sql_closed_by);
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$ticket_closed_by_display = nullable_htmlentities($row['user_name']);
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}
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@ -498,9 +504,9 @@ if (isset($_GET['ticket_id'])) {
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<?php } else { ?>
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<div class="mt-1">
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<a href="#"
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_assign.php"
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data-ajax-id = "<?php echo $ticket_id; ?>">
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_assign.php"
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data-ajax-id = "<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-user mr-2 text-secondary"></i><?php echo $ticket_assigned_to_display; ?>
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</a>
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</div>
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@ -513,11 +519,11 @@ if (isset($_GET['ticket_id'])) {
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<i class="fa fa-fw fa-thermometer-half text-secondary mr-2"></i>
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<a href="#"
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<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_priority.php"
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data-ajax-id = "<?php echo $ticket_id; ?>"
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_priority.php"
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data-ajax-id = "<?php echo $ticket_id; ?>"
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<?php } ?>
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>
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>
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<?php echo $ticket_priority_display; ?>
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</a>
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</div>
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@ -539,10 +545,10 @@ if (isset($_GET['ticket_id'])) {
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<div class="mt-1">
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<i class="fa fa-fw fa-dollar-sign text-secondary mr-2"></i>Ticket is
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<a href="#"
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_billable.php"
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data-ajax-id = "<?php echo $ticket_id; ?>"
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>
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data-toggle = "ajax-modal"
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data-ajax-url = "ajax/ajax_ticket_billable.php"
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data-ajax-id = "<?php echo $ticket_id; ?>"
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>
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<?php
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if ($ticket_billable == 1) {
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echo "<span class='text-bold text-dark'>Billable</span>";
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@ -789,11 +795,11 @@ if (isset($_GET['ticket_id'])) {
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</button>
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<div class="dropdown-menu">
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<a class="dropdown-item"
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data-toggle = "ajax-modal"
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data-modal-size = "lg"
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data-ajax-url = "ajax/ajax_ticket_reply_edit.php"
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data-ajax-id = "<?php echo $ticket_reply_id; ?>"
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>
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data-toggle = "ajax-modal"
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data-modal-size = "lg"
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data-ajax-url = "ajax/ajax_ticket_reply_edit.php"
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data-ajax-id = "<?php echo $ticket_reply_id; ?>"
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>
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<i class="fas fa-fw fa-edit text-secondary mr-2"></i>Edit
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</a>
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<div class="dropdown-divider"></div>
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@ -846,9 +852,9 @@ if (isset($_GET['ticket_id'])) {
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<h5 class="text-secondary">Contact</h5>
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<div>
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<i class="fa fa-fw fa-user text-secondary mr-2"></i><a href="#" data-toggle="ajax-modal"
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data-modal-size="lg"
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data-ajax-url="ajax/ajax_contact_details.php"
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data-ajax-id="<?php echo $contact_id; ?>"><strong><?php echo $contact_name; ?></strong>
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data-modal-size="lg"
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data-ajax-url="ajax/ajax_contact_details.php"
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data-ajax-id="<?php echo $contact_id; ?>"><strong><?php echo $contact_name; ?></strong>
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</a>
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</div>
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@ -880,21 +886,21 @@ if (isset($_GET['ticket_id'])) {
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</div>
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<?php } else { ?>
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<div class="card card-body mb-3">
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<h5 class="text-secondary">Contact</h5>
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<div>
|
||||
<i class="fa fa-fw fa-user text-secondary mr-2"></i>
|
||||
<div class="card card-body mb-3">
|
||||
<h5 class="text-secondary">Contact</h5>
|
||||
<div>
|
||||
<i class="fa fa-fw fa-user text-secondary mr-2"></i>
|
||||
<a href="#"
|
||||
<?php if (lookupUserPermission("module_support") >= 2 && empty($ticket_closed_at)) { ?>
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_contact.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_contact.php"
|
||||
data-ajax-id = "<?php echo $ticket_id; ?>"
|
||||
<?php } ?>
|
||||
>
|
||||
<i>No One</i>
|
||||
</a>
|
||||
<i>No One</i>
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
<!-- End contact card -->
|
||||
|
||||
|
|
@ -903,82 +909,82 @@ if (isset($_GET['ticket_id'])) {
|
|||
<?php if (empty($ticket_resolved_at) || (!empty($ticket_resolved_at) && $task_count > 0)) { ?>
|
||||
<div class="card card-body">
|
||||
|
||||
<?php if (empty($ticket_resolved_at) && lookupUserPermission("module_support") >= 2) { ?>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="form-group">
|
||||
<div class="input-group input-group-sm">
|
||||
<input type="text" class="form-control" name="name" placeholder="Create Task">
|
||||
<div class="input-group-append">
|
||||
<button type="submit" name="add_task" class="btn btn-secondary">
|
||||
<i class="fas fa-check"></i>
|
||||
</button>
|
||||
<?php if (empty($ticket_resolved_at) && lookupUserPermission("module_support") >= 2) { ?>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="form-group">
|
||||
<div class="input-group input-group-sm">
|
||||
<input type="text" class="form-control" name="name" placeholder="Create Task">
|
||||
<div class="input-group-append">
|
||||
<button type="submit" name="add_task" class="btn btn-secondary">
|
||||
<i class="fas fa-check"></i>
|
||||
</button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</form>
|
||||
<?php } ?>
|
||||
</form>
|
||||
<?php } ?>
|
||||
|
||||
<table class="table table-sm">
|
||||
<?php
|
||||
while($row = mysqli_fetch_array($sql_tasks)){
|
||||
$task_id = intval($row['task_id']);
|
||||
$task_name = nullable_htmlentities($row['task_name']);
|
||||
//$task_description = nullable_htmlentities($row['task_description']); // not in db yet
|
||||
$task_completion_estimate = intval($row['task_completion_estimate']);
|
||||
$task_completed_at = nullable_htmlentities($row['task_completed_at']);
|
||||
?>
|
||||
<tr data-task-id="<?php echo $task_id; ?>">
|
||||
<td>
|
||||
<?php if ($task_completed_at) { ?>
|
||||
<i class="far fa-fw fa-check-square text-primary"></i>
|
||||
<?php } elseif (lookupUserPermission("module_support") >= 2) { ?>
|
||||
<a href="post.php?complete_task=<?php echo $task_id; ?>">
|
||||
<i class="far fa-fw fa-square text-secondary"></i>
|
||||
</a>
|
||||
<?php } ?>
|
||||
</td>
|
||||
<td>
|
||||
<a href="#" class="grab-cursor">
|
||||
<span class="text-secondary"><?php echo $task_completion_estimate; ?>m</span>
|
||||
<span class="text-dark"> - <?php echo $task_name; ?></span>
|
||||
</a>
|
||||
</td>
|
||||
<td>
|
||||
<div class="float-right">
|
||||
<?php if (empty($ticket_resolved_at) && lookupUserPermission("module_support") >= 2) { ?>
|
||||
<div class="dropdown dropleft text-center">
|
||||
<button class="btn btn-link text-secondary btn-sm" type="button" data-toggle="dropdown">
|
||||
<i class="fas fa-fw fa-ellipsis-v"></i>
|
||||
</button>
|
||||
<div class="dropdown-menu">
|
||||
<a class="dropdown-item" href="#"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_task_edit.php"
|
||||
data-ajax-id = "<?php echo $task_id; ?>"
|
||||
>
|
||||
<i class="fas fa-fw fa-edit mr-2"></i>Edit
|
||||
</a>
|
||||
<?php if ($task_completed_at) { ?>
|
||||
<a class="dropdown-item" href="post.php?undo_complete_task=<?php echo $task_id; ?>">
|
||||
<i class="fas fa-fw fa-arrow-circle-left mr-2"></i>Mark incomplete
|
||||
</a>
|
||||
<?php } ?>
|
||||
<div class="dropdown-divider"></div>
|
||||
<a class="dropdown-item text-danger confirm-link" href="post.php?delete_task=<?php echo $task_id; ?>&csrf_token=<?php echo $_SESSION['csrf_token'] ?>">
|
||||
<i class="fas fa-fw fa-trash-alt mr-2"></i>Delete
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
<table class="table table-sm">
|
||||
<?php
|
||||
while($row = mysqli_fetch_array($sql_tasks)){
|
||||
$task_id = intval($row['task_id']);
|
||||
$task_name = nullable_htmlentities($row['task_name']);
|
||||
//$task_description = nullable_htmlentities($row['task_description']); // not in db yet
|
||||
$task_completion_estimate = intval($row['task_completion_estimate']);
|
||||
$task_completed_at = nullable_htmlentities($row['task_completed_at']);
|
||||
?>
|
||||
<tr data-task-id="<?php echo $task_id; ?>">
|
||||
<td>
|
||||
<?php if ($task_completed_at) { ?>
|
||||
<i class="far fa-fw fa-check-square text-primary"></i>
|
||||
<?php } elseif (lookupUserPermission("module_support") >= 2) { ?>
|
||||
<a href="post.php?complete_task=<?php echo $task_id; ?>">
|
||||
<i class="far fa-fw fa-square text-secondary"></i>
|
||||
</a>
|
||||
<?php } ?>
|
||||
</div>
|
||||
</td>
|
||||
</tr>
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</table>
|
||||
</div>
|
||||
</td>
|
||||
<td>
|
||||
<a href="#" class="grab-cursor">
|
||||
<span class="text-secondary"><?php echo $task_completion_estimate; ?>m</span>
|
||||
<span class="text-dark"> - <?php echo $task_name; ?></span>
|
||||
</a>
|
||||
</td>
|
||||
<td>
|
||||
<div class="float-right">
|
||||
<?php if (empty($ticket_resolved_at) && lookupUserPermission("module_support") >= 2) { ?>
|
||||
<div class="dropdown dropleft text-center">
|
||||
<button class="btn btn-link text-secondary btn-sm" type="button" data-toggle="dropdown">
|
||||
<i class="fas fa-fw fa-ellipsis-v"></i>
|
||||
</button>
|
||||
<div class="dropdown-menu">
|
||||
<a class="dropdown-item" href="#"
|
||||
data-toggle = "ajax-modal"
|
||||
data-ajax-url = "ajax/ajax_ticket_task_edit.php"
|
||||
data-ajax-id = "<?php echo $task_id; ?>"
|
||||
>
|
||||
<i class="fas fa-fw fa-edit mr-2"></i>Edit
|
||||
</a>
|
||||
<?php if ($task_completed_at) { ?>
|
||||
<a class="dropdown-item" href="post.php?undo_complete_task=<?php echo $task_id; ?>">
|
||||
<i class="fas fa-fw fa-arrow-circle-left mr-2"></i>Mark incomplete
|
||||
</a>
|
||||
<?php } ?>
|
||||
<div class="dropdown-divider"></div>
|
||||
<a class="dropdown-item text-danger confirm-link" href="post.php?delete_task=<?php echo $task_id; ?>&csrf_token=<?php echo $_SESSION['csrf_token'] ?>">
|
||||
<i class="fas fa-fw fa-trash-alt mr-2"></i>Delete
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
</div>
|
||||
</td>
|
||||
</tr>
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</table>
|
||||
</div>
|
||||
<?php } ?>
|
||||
<!-- End Tasks Card -->
|
||||
|
||||
|
|
@ -1015,10 +1021,10 @@ if (isset($_GET['ticket_id'])) {
|
|||
<h5 class="text-secondary">Asset</h5>
|
||||
<div>
|
||||
<a href="#"
|
||||
data-toggle="ajax-modal"
|
||||
data-modal-size="lg"
|
||||
data-ajax-url="ajax/ajax_asset_details.php?<?php echo $client_url; ?>"
|
||||
data-ajax-id="<?php echo $asset_id; ?>">
|
||||
data-toggle="ajax-modal"
|
||||
data-modal-size="lg"
|
||||
data-ajax-url="ajax/ajax_asset_details.php?<?php echo $client_url; ?>"
|
||||
data-ajax-id="<?php echo $asset_id; ?>">
|
||||
<i class="fa fa-fw fa-desktop text-secondary mr-2"></i><strong><?php echo $asset_name; ?></strong>
|
||||
</a>
|
||||
</div>
|
||||
|
|
@ -1115,21 +1121,21 @@ require_once "includes/footer.php";
|
|||
|
||||
<!-- Summary Modal -->
|
||||
<div class="modal fade" id="summaryModal" tabindex="-1">
|
||||
<div class="modal-dialog modal-lg" role="document">
|
||||
<div class="modal-content bg-dark">
|
||||
<div class="modal-header">
|
||||
<h5 class="modal-title" id="summaryModalTitle">Ticket Summary</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal" aria-label="Close">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<div class="modal-body bg-white">
|
||||
<div id="summaryContent" class="text-center">
|
||||
<i class="fas fa-spinner fa-spin"></i> Generating summary...
|
||||
<div class="modal-dialog modal-lg" role="document">
|
||||
<div class="modal-content bg-dark">
|
||||
<div class="modal-header">
|
||||
<h5 class="modal-title" id="summaryModalTitle">Ticket Summary</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal" aria-label="Close">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<div class="modal-body bg-white">
|
||||
<div id="summaryContent" class="text-center">
|
||||
<i class="fas fa-spinner fa-spin"></i> Generating summary...
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<script src="js/show_modals.js"></script>
|
||||
|
|
@ -1145,58 +1151,57 @@ require_once "includes/footer.php";
|
|||
<script src="js/pretty_content.js"></script>
|
||||
|
||||
<script>
|
||||
$('#summaryModal').on('shown.bs.modal', function (e) {
|
||||
// Perform AJAX request to get the summary
|
||||
$.ajax({
|
||||
url: 'post.php?ai_ticket_summary',
|
||||
method: 'POST',
|
||||
data: { ticket_id: <?php echo $ticket_id; ?> },
|
||||
success: function(response) {
|
||||
$('#summaryContent').html(response);
|
||||
},
|
||||
error: function() {
|
||||
$('#summaryContent').html('Error generating summary.');
|
||||
}
|
||||
$('#summaryModal').on('shown.bs.modal', function (e) {
|
||||
// Perform AJAX request to get the summary
|
||||
$.ajax({
|
||||
url: 'post.php?ai_ticket_summary',
|
||||
method: 'POST',
|
||||
data: { ticket_id: <?php echo $ticket_id; ?> },
|
||||
success: function(response) {
|
||||
$('#summaryContent').html(response);
|
||||
},
|
||||
error: function() {
|
||||
$('#summaryContent').html('Error generating summary.');
|
||||
}
|
||||
});
|
||||
});
|
||||
});
|
||||
</script>
|
||||
|
||||
|
||||
<script src="plugins/dragula/dragula.min.js"></script>
|
||||
<script>
|
||||
$(document).ready(function() {
|
||||
var container = $('.table tbody')[0];
|
||||
$(document).ready(function() {
|
||||
var container = $('.table tbody')[0];
|
||||
|
||||
dragula([container])
|
||||
.on('drop', function (el, target, source, sibling) {
|
||||
// Handle the drop event to update the order in the database
|
||||
var rows = $(container).children();
|
||||
var positions = rows.map(function(index, row) {
|
||||
return {
|
||||
id: $(row).data('taskId'),
|
||||
order: index
|
||||
};
|
||||
}).get();
|
||||
dragula([container])
|
||||
.on('drop', function (el, target, source, sibling) {
|
||||
// Handle the drop event to update the order in the database
|
||||
var rows = $(container).children();
|
||||
var positions = rows.map(function(index, row) {
|
||||
return {
|
||||
id: $(row).data('taskId'),
|
||||
order: index
|
||||
};
|
||||
}).get();
|
||||
|
||||
//console.log('New positions:', positions);
|
||||
//console.log('New positions:', positions);
|
||||
|
||||
// Send the new order to the server (example using fetch)
|
||||
$.ajax({
|
||||
url: 'ajax.php',
|
||||
method: 'POST',
|
||||
data: {
|
||||
update_ticket_tasks_order: true,
|
||||
ticket_id: <?php echo $ticket_id; ?>,
|
||||
positions: positions
|
||||
},
|
||||
success: function(data) {
|
||||
//console.log('Order updated:', data);
|
||||
},
|
||||
error: function(error) {
|
||||
console.error('Error updating order:', error);
|
||||
}
|
||||
// Send the new order to the server (example using fetch)
|
||||
$.ajax({
|
||||
url: 'ajax.php',
|
||||
method: 'POST',
|
||||
data: {
|
||||
update_ticket_tasks_order: true,
|
||||
ticket_id: <?php echo $ticket_id; ?>,
|
||||
positions: positions
|
||||
},
|
||||
success: function(data) {
|
||||
//console.log('Order updated:', data);
|
||||
},
|
||||
error: function(error) {
|
||||
console.error('Error updating order:', error);
|
||||
}
|
||||
});
|
||||
});
|
||||
});
|
||||
});
|
||||
});
|
||||
</script>
|
||||
|
||||
|
|
|
|||
|
|
@ -0,0 +1,127 @@
|
|||
<?php
|
||||
|
||||
require_once "includes/inc_all.php";
|
||||
|
||||
// Perms - Admins only
|
||||
if (!isset($session_is_admin) || !$session_is_admin) {
|
||||
exit(WORDING_ROLECHECK_FAILED . "<br>Tell your admin: Your role does not have admin access.");
|
||||
}
|
||||
|
||||
//Initialize the HTML Purifier to prevent XSS
|
||||
require "plugins/htmlpurifier/HTMLPurifier.standalone.php";
|
||||
$purifier_config = HTMLPurifier_Config::createDefault();
|
||||
$purifier_config->set('Cache.DefinitionImpl', null); // Disable cache by setting a non-existent directory or an invalid one
|
||||
$purifier_config->set('URI.AllowedSchemes', ['data' => true, 'src' => true, 'http' => true, 'https' => true]);
|
||||
$purifier = new HTMLPurifier($purifier_config);
|
||||
|
||||
|
||||
if (isset($_GET['ticket_id'])) {
|
||||
$ticket_id = intval($_GET['ticket_id']);
|
||||
|
||||
$ticket_sql = mysqli_query(
|
||||
$mysqli,
|
||||
"SELECT ticket_prefix, ticket_number, ticket_subject, ticket_details FROM tickets
|
||||
WHERE ticket_id = $ticket_id AND ticket_closed_at IS NOT NULL
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
if (mysqli_num_rows($ticket_sql) == 0) {
|
||||
|
||||
echo "<center><h1 class='text-secondary mt-5'>Nothing to see here</h1><a class='btn btn-lg btn-secondary mt-3' href='tickets.php'><i class='fa fa-fw fa-arrow-left'></i> Go Back</a></center>";
|
||||
|
||||
} else {
|
||||
|
||||
$ticket_row = mysqli_fetch_array($ticket_sql);
|
||||
$ticket_prefix = nullable_htmlentities($ticket_row['ticket_prefix']);
|
||||
$ticket_number = intval($ticket_row['ticket_number']);
|
||||
$ticket_subject = nullable_htmlentities($ticket_row['ticket_subject']);
|
||||
$ticket_details = $purifier->purify($ticket_row['ticket_details']);
|
||||
|
||||
// Get ticket replies
|
||||
$sql_ticket_replies = mysqli_query(
|
||||
$mysqli,
|
||||
"SELECT * FROM ticket_replies
|
||||
LEFT JOIN users ON ticket_reply_by = user_id
|
||||
LEFT JOIN contacts ON ticket_reply_by = contact_id
|
||||
WHERE ticket_reply_ticket_id = $ticket_id
|
||||
AND ticket_reply_archived_at IS NULL
|
||||
ORDER BY ticket_reply_id DESC"
|
||||
);
|
||||
|
||||
?>
|
||||
|
||||
<!-- Breadcrumbs-->
|
||||
<ol class="breadcrumb d-print-none">
|
||||
<li class="breadcrumb-item">
|
||||
<a href="tickets.php">Tickets</a>
|
||||
</li>
|
||||
<li class="breadcrumb-item active"><i class="fas fa-life-ring mr-1"></i><?php echo "$ticket_prefix$ticket_number";?></li>
|
||||
</ol>
|
||||
|
||||
<div class="card">
|
||||
<div class="card-header">
|
||||
<div class="card-title">
|
||||
<i class="fa fa-2x fa-fw fa fa-life-ring text-secondary mr-2"></i>
|
||||
<span class="h3"><?php echo "$ticket_prefix$ticket_number - $ticket_subject"; ?></span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<!-- Ticket details -->
|
||||
<div class="card">
|
||||
<div class="card-header">
|
||||
<div class="card-title">
|
||||
Ticket Details
|
||||
</div>
|
||||
</div>
|
||||
<div class="card-body prettyContent">
|
||||
<?php echo $ticket_details ?>
|
||||
</div>
|
||||
</div>
|
||||
<!-- End Ticket details -->
|
||||
|
||||
<hr>
|
||||
|
||||
<?php
|
||||
// Cycle though all ticket replies
|
||||
while ($row = mysqli_fetch_array($sql_ticket_replies)) {
|
||||
$ticket_reply_id = intval($row['ticket_reply_id']);
|
||||
$ticket_reply = $purifier->purify($row['ticket_reply']);
|
||||
$ticket_reply_type = nullable_htmlentities($row['ticket_reply_type']);
|
||||
if ($ticket_reply_type == "Client") {
|
||||
$ticket_reply_by_display = nullable_htmlentities($row['contact_name']);
|
||||
} else {
|
||||
$ticket_reply_by_display = nullable_htmlentities($row['user_name']);
|
||||
} ?>
|
||||
|
||||
<div class="card">
|
||||
<div class="card-header">
|
||||
<div class="card-title">
|
||||
<?php echo ucfirst($ticket_reply_type) ?> ticket reply by <?php echo $ticket_reply_by_display ?>
|
||||
</div>
|
||||
<div class="float-right">
|
||||
<a href="ticket_redact_details.php?ticket_id=<?php echo $ticket_id; ?>&ticket_reply_id=<?php echo $ticket_reply_id?>" class="btn btn-danger btn-sm ml-3">
|
||||
<i class="fas fa-fw fa-marker mr-2"></i>Redact
|
||||
</a>
|
||||
</div>
|
||||
</div>
|
||||
<div class="card-body prettyContent">
|
||||
<?php echo $ticket_reply ?>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php }
|
||||
// End ticket replies
|
||||
|
||||
|
||||
} // End ticket row SQL
|
||||
|
||||
|
||||
} else {
|
||||
echo "No ticket ID specified";
|
||||
}
|
||||
|
||||
require_once "includes/footer.php";
|
||||
|
||||
?>
|
||||
|
||||
|
|
@ -0,0 +1,122 @@
|
|||
<?php
|
||||
|
||||
require_once "includes/inc_all.php";
|
||||
|
||||
// Perms - Admins only
|
||||
if (!isset($session_is_admin) || !$session_is_admin) {
|
||||
exit(WORDING_ROLECHECK_FAILED . "<br>Tell your admin: Your role does not have admin access.");
|
||||
}
|
||||
|
||||
//Initialize the HTML Purifier to prevent XSS
|
||||
require "plugins/htmlpurifier/HTMLPurifier.standalone.php";
|
||||
$purifier_config = HTMLPurifier_Config::createDefault();
|
||||
$purifier_config->set('Cache.DefinitionImpl', null); // Disable cache by setting a non-existent directory or an invalid one
|
||||
$purifier_config->set('URI.AllowedSchemes', ['data' => true, 'src' => true, 'http' => true, 'https' => true]);
|
||||
$purifier = new HTMLPurifier($purifier_config);
|
||||
|
||||
if (isset($_GET['ticket_id']) && isset($_GET['ticket_reply_id'])) {
|
||||
$ticket_id = intval($_GET['ticket_id']);
|
||||
$ticket_reply_id = intval($_GET['ticket_reply_id']);
|
||||
|
||||
$ticket_sql = mysqli_query(
|
||||
$mysqli,
|
||||
"SELECT ticket_prefix, ticket_number, ticket_subject, ticket_client_id FROM tickets
|
||||
WHERE ticket_id = $ticket_id AND ticket_closed_at IS NOT NULL
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
if (mysqli_num_rows($ticket_sql) == 0) {
|
||||
|
||||
echo "<center><h1 class='text-secondary mt-5'>Nothing to see here</h1><a class='btn btn-lg btn-secondary mt-3' href='tickets.php'><i class='fa fa-fw fa-arrow-left'></i> Go Back</a></center>";
|
||||
|
||||
} else {
|
||||
|
||||
$ticket_row = mysqli_fetch_array($ticket_sql);
|
||||
$ticket_prefix = nullable_htmlentities($ticket_row['ticket_prefix']);
|
||||
$ticket_number = intval($ticket_row['ticket_number']);
|
||||
$ticket_subject = nullable_htmlentities($ticket_row['ticket_subject']);
|
||||
$client_id = intval($ticket_row['ticket_client_id']);
|
||||
|
||||
// Get ticket reply
|
||||
$sql_ticket_reply = mysqli_query(
|
||||
$mysqli,
|
||||
"SELECT * FROM ticket_replies
|
||||
LEFT JOIN users ON ticket_reply_by = user_id
|
||||
LEFT JOIN contacts ON ticket_reply_by = contact_id
|
||||
WHERE ticket_reply_id = $ticket_reply_id AND ticket_reply_ticket_id = $ticket_id
|
||||
AND ticket_reply_archived_at IS NULL
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
if (mysqli_num_rows($ticket_sql) == 0) {
|
||||
|
||||
echo "<center><h1 class='text-secondary mt-5'>Nothing to see here</h1><a class='btn btn-lg btn-secondary mt-3' href='tickets.php'><i class='fa fa-fw fa-arrow-left'></i> Go Back</a></center>";
|
||||
|
||||
} else {
|
||||
|
||||
$reply_row = mysqli_fetch_array($sql_ticket_reply);
|
||||
|
||||
$ticket_reply = $purifier->purify($reply_row['ticket_reply']);
|
||||
$ticket_reply_type = nullable_htmlentities($reply_row['ticket_reply_type']);
|
||||
if ($ticket_reply_type == "Client") {
|
||||
$ticket_reply_by_display = nullable_htmlentities($reply_row['contact_name']);
|
||||
} else {
|
||||
$ticket_reply_by_display = nullable_htmlentities($reply_row['user_name']);
|
||||
} ?>
|
||||
|
||||
<!-- Breadcrumbs-->
|
||||
<ol class="breadcrumb d-print-none">
|
||||
<li class="breadcrumb-item">
|
||||
<a href="tickets.php">Tickets</a>
|
||||
</li>
|
||||
<li class="breadcrumb-item active"><i class="fas fa-life-ring mr-1"></i><?php echo "$ticket_prefix$ticket_number";?></li>
|
||||
</ol>
|
||||
|
||||
<div class="card">
|
||||
<div class="card-header">
|
||||
<div class="card-title">
|
||||
<i class="fa fa-2x fa-fw fa fa-life-ring text-secondary mr-2"></i>
|
||||
<span class="h3"><?php echo "$ticket_prefix$ticket_number - $ticket_subject: " . ucfirst($ticket_reply_type) . " ticket reply by $ticket_reply_by_display" ?></span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="card card-body d-print-none pb-0">
|
||||
|
||||
<form action="post.php" enctype="multipart/form-data" method="post">
|
||||
<input type="hidden" name="csrf_token" value="<?php echo $_SESSION['csrf_token'] ?>">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id ?>">
|
||||
<input type="hidden" name="ticket_reply_id" value="<?php echo $ticket_reply_id ?>">
|
||||
<input type="hidden" name="client_id" value="<?php echo $client_id ?>">
|
||||
<div class="form-group">
|
||||
<textarea id="tinymceTicketRedact" name="ticket_reply" class="form-control tinymceTicketRedact"><?php echo $ticket_reply?></textarea>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<button onclick="redactSelectedText()" class="btn btn-secondary" type="button">Redact Selected Text</button>
|
||||
</div>
|
||||
|
||||
<div class="form-group float-right">
|
||||
<button type="submit" id="redact_ticket_reply" name="redact_ticket_reply" class="btn btn-success ml-3"><i class="fas fa-check mr-2"></i>Save</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
|
||||
<!-- Javascript for the redaction text editor -->
|
||||
<script src="js/ticket_redact.js"></script>
|
||||
|
||||
<?php }
|
||||
// End ticket replies
|
||||
|
||||
|
||||
} // End ticket row SQL
|
||||
|
||||
|
||||
} else {
|
||||
echo "No ticket ID specified";
|
||||
}
|
||||
|
||||
require_once "includes/footer.php";
|
||||
|
||||
Loading…
Reference in New Issue