Simplify Ticket Template Creation by putting all fields into 1 modal tab instead of multiple and removing the ability to ass tasks via add ticket template, this should be done in the details

This commit is contained in:
johnnyq 2024-10-18 15:11:54 -04:00
parent d01d912154
commit 6c1c5d6523
3 changed files with 104 additions and 185 deletions

View File

@ -9,121 +9,72 @@
</div>
<form action="post.php" method="post" autocomplete="off">
<div class="modal-body bg-white">
<ul class="nav nav-pills nav-justified mb-3">
<li class="nav-item">
<a class="nav-link active" data-toggle="pill" href="#pills-details"><i class="fa fa-fw fa-life-ring mr-2"></i>Details</a>
</li>
<li class="nav-item">
<a class="nav-link" data-toggle="pill" href="#pills-ticket"><i class="fa fa-fw fa-life-ring mr-2"></i>Template</a>
</li>
<li class="nav-item">
<a class="nav-link" data-toggle="pill" href="#pills-tasks"><i class="fa fa-fw fa-tasks mr-2"></i>Tasks</a>
</li>
<li class="nav-item">
<a class="nav-link" data-toggle="pill" href="#pills-project-template"><i class="fa fa-fw fa-project-diagram mr-2"></i>Project Template</a>
</li>
</ul>
<hr>
<div class="tab-content">
<div class="tab-pane fade show active" id="pills-details">
<div class="form-group">
<label>Template Name <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-life-ring"></i></span>
</div>
<input type="text" class="form-control" name="name" placeholder="Template name" required autofocus>
</div>
<div class="form-group">
<label>Template Name <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-life-ring"></i></span>
</div>
<div class="form-group">
<label>Description</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
</div>
<input type="text" class="form-control" name="description" placeholder="Short description">
</div>
</div>
<input type="text" class="form-control" name="name" placeholder="Template name" required autofocus>
</div>
</div>
<div class="form-group">
<label>Subject</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
</div>
<input type="text" class="form-control" name="subject" placeholder="Subject">
</div>
</div>
<?php if($config_ai_enable) { ?>
<div class="form-group">
<textarea class="form-control tinymceai" id="textInput" name="details"></textarea>
</div>
<div class="mb-3">
<button id="rewordButton" class="btn btn-primary" type="button"><i class="fas fa-fw fa-robot mr-2"></i>Reword</button>
<button id="undoButton" class="btn btn-secondary" type="button" style="display:none;"><i class="fas fa-fw fa-redo-alt mr-2"></i>Undo</button>
</div>
<?php } else { ?>
<div class="form-group">
<textarea class="form-control tinymce" rows="5" name="details"></textarea>
</div>
<?php } ?>
<div class="form-group">
<label>Description</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
</div>
<input type="text" class="form-control" name="description" placeholder="Short description">
</div>
</div>
<div class="form-group">
<label>Add it to a Project Template?</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-project-diagram"></i></span>
</div>
<select class="form-control select2" name="project_template">
<option value="0">- No -</option>
<?php
$sql_project_templates = mysqli_query($mysqli, "SELECT * FROM project_templates WHERE project_template_archived_at IS NULL ORDER BY project_template_name ASC");
while ($row = mysqli_fetch_array($sql_project_templates)) {
$project_template_id_select = intval($row['project_template_id']);
$project_template_name_select = nullable_htmlentities($row['project_template_name']); ?>
<option value="<?php echo $project_template_id_select; ?>"><?php echo $project_template_name_select; ?></option>
<?php } ?>
</select>
</div>
<div class="tab-pane fade" id="pills-ticket">
<div class="form-group">
<label>Subject</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
</div>
<input type="text" class="form-control" name="subject" placeholder="Subject">
</div>
</div>
<?php if($config_ai_enable) { ?>
<div class="form-group">
<textarea class="form-control tinymceai" id="textInput" name="details"></textarea>
</div>
<div class="mb-3">
<button id="rewordButton" class="btn btn-primary" type="button"><i class="fas fa-fw fa-robot mr-2"></i>Reword</button>
<button id="undoButton" class="btn btn-secondary" type="button" style="display:none;"><i class="fas fa-fw fa-redo-alt mr-2"></i>Undo</button>
</div>
<?php } else { ?>
<div class="form-group">
<textarea class="form-control tinymce" rows="5" name="details"></textarea>
</div>
<?php } ?>
</div>
<div class="tab-pane fade" id="pills-tasks">
<div class="form-group">
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-tasks"></i></span>
</div>
<input type="text" class="form-control" name="tasks[]" placeholder="Enter Task Name">
<div class="input-group-append">
<button type="button" class="btn btn-primary"><i class="fas fa-fw fa-check mr-2"></i>Add</button>
</div>
</div>
</div>
</div>
<div class="tab-pane fade" id="pills-project-template">
<div class="form-group">
<label>Project Template</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-project-diagram"></i></span>
</div>
<select class="form-control select2" name="project_template">
<option value="0">- None -</option>
<?php
$sql_project_templates = mysqli_query($mysqli, "SELECT * FROM project_templates WHERE project_template_archived_at IS NULL ORDER BY project_template_name ASC");
while ($row = mysqli_fetch_array($sql_project_templates)) {
$project_template_id_select = intval($row['project_template_id']);
$project_template_name_select = nullable_htmlentities($row['project_template_name']); ?>
<option value="<?php echo $project_template_id_select; ?>"><?php echo $project_template_name_select; ?></option>
<?php } ?>
</select>
</div>
</div>
</div>
</div>
</div>
<div class="modal-footer bg-white">
<button type="submit" name="add_ticket_template" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Create</button>

View File

@ -11,74 +11,52 @@
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" name="ticket_template_id" value="<?php echo $ticket_template_id; ?>">
<div class="modal-body bg-white">
<ul class="nav nav-pills nav-justified mb-3">
<li class="nav-item">
<a class="nav-link active" data-toggle="pill" href="#pills-details"><i class="fa fa-fw fa-life-ring mr-2"></i>Details</a>
</li>
<li class="nav-item">
<a class="nav-link" data-toggle="pill" href="#pills-ticket"><i class="fa fa-fw fa-life-ring mr-2"></i>Template</a>
</li>
</ul>
<hr>
<div class="tab-content">
<div class="tab-pane fade show active" id="pills-details">
<div class="form-group">
<label>Template Name <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-life-ring"></i></span>
</div>
<input type="text" class="form-control" name="name" value="<?php echo $ticket_template_name; ?>" placeholder="Template name" required autofocus>
</div>
<div class="form-group">
<label>Template Name <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-life-ring"></i></span>
</div>
<div class="form-group">
<label>Description</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
</div>
<input type="text" class="form-control" name="description" value="<?php echo $ticket_template_description; ?>" placeholder="Short description">
</div>
</div>
<input type="text" class="form-control" name="name" value="<?php echo $ticket_template_name; ?>" placeholder="Template name" required autofocus>
</div>
<div class="tab-pane fade" id="pills-ticket">
<div class="form-group">
<label>Subject</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
</div>
<input type="text" class="form-control" name="subject" value="<?php echo $ticket_template_subject; ?>" placeholder="Subject">
</div>
</div>
<?php if($config_ai_enable) { ?>
<div class="form-group">
<textarea class="form-control tinymceai" id="textInput" name="details"><?php echo $ticket_template_details; ?></textarea>
</div>
<div class="mb-3">
<button id="rewordButton" class="btn btn-primary" type="button"><i class="fas fa-fw fa-robot mr-2"></i>Reword</button>
<button id="undoButton" class="btn btn-secondary" type="button" style="display:none;"><i class="fas fa-fw fa-redo-alt mr-2"></i>Undo</button>
</div>
<?php } else { ?>
<div class="form-group">
<textarea class="form-control tinymce" rows="5" name="details"><?php echo $ticket_template_details; ?></textarea>
</div>
<?php } ?>
</div>
</div>
<div class="form-group">
<label>Subject</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
</div>
<input type="text" class="form-control" name="subject" value="<?php echo $ticket_template_subject; ?>" placeholder="Subject">
</div>
</div>
<?php if($config_ai_enable) { ?>
<div class="form-group">
<textarea class="form-control tinymceai" id="textInput" name="details"><?php echo $ticket_template_details; ?></textarea>
</div>
<div class="mb-3">
<button id="rewordButton" class="btn btn-primary" type="button"><i class="fas fa-fw fa-robot mr-2"></i>Reword</button>
<button id="undoButton" class="btn btn-secondary" type="button" style="display:none;"><i class="fas fa-fw fa-redo-alt mr-2"></i>Undo</button>
</div>
<?php } else { ?>
<div class="form-group">
<textarea class="form-control tinymce" rows="5" name="details"><?php echo $ticket_template_details; ?></textarea>
</div>
<?php } ?>
<div class="form-group">
<label>Description</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-angle-right"></i></span>
</div>
<input type="text" class="form-control" name="description" value="<?php echo $ticket_template_description; ?>" placeholder="Short description">
</div>
</div>
</div>
<div class="modal-footer bg-white">
<button type="submit" name="edit_ticket_template" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>

View File

@ -23,16 +23,6 @@ if (isset($_POST['add_ticket_template'])) {
mysqli_query($mysqli, "INSERT INTO project_template_ticket_templates SET project_template_id = $project_template_id, ticket_template_id = $ticket_template_id");
}
// Add Tasks to ticket template
if (!empty($_POST['tasks'])) {
foreach($_POST['tasks'] as $task) {
$task_template_name = sanitizeInput($task);
if (!empty($task_template_name)) {
mysqli_query($mysqli,"INSERT INTO task_templates SET task_template_name = '$task_template_name', task_template_ticket_template_id = $ticket_template_id");
}
}
}
// Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket Template', log_action = 'Create', log_description = '$session_name created ticket template $name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_user_id = $session_user_id, log_entity_id = $ticket_template_id");