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Fixed ticket link for agent email notifications on scheduling tickets

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This commit is contained in:
johnnyq
2025-02-24 16:19:22 -05:00
parent 9aeda2ce53
commit 6cc6e80f92
3 changed files with 76 additions and 79 deletions
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127
client_overview.php
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@@ -2,7 +2,6 @@
require_once "includes/inc_all_client.php";
$expiration_days = [7, 30, 90]; // Array of expiration days
$sql_recent_activities = mysqli_query(
$mysqli,
@@ -60,79 +59,77 @@ $sql_stale_tickets = mysqli_query(
$mysqli,
"SELECT * FROM tickets
WHERE ticket_client_id = $client_id
AND ticket_updated_at < CURRENT_DATE - INTERVAL 3 DAY
AND ticket_updated_at < CURRENT_DATE - INTERVAL 7 DAY
AND ticket_resolved_At IS NULL
AND ticket_closed_at IS NULL
ORDER BY ticket_updated_at ASC
LIMIT 5"
);
foreach ($expiration_days as $days) {
// Get Domains Expiring
$sql_domains_expiring = mysqli_query(
$mysqli,
"SELECT * FROM domains
WHERE domain_client_id = $client_id
AND domain_expire IS NOT NULL
AND domain_archived_at IS NULL
AND domain_expire > CURRENT_DATE
AND domain_expire < CURRENT_DATE + INTERVAL $days DAY
ORDER BY domain_expire ASC
LIMIT 5"
);
// Get Domains Expiring
$sql_domains_expiring = mysqli_query(
$mysqli,
"SELECT * FROM domains
WHERE domain_client_id = $client_id
AND domain_expire IS NOT NULL
AND domain_archived_at IS NULL
AND domain_expire > CURRENT_DATE
AND domain_expire < CURRENT_DATE + INTERVAL 45 DAY
ORDER BY domain_expire ASC
LIMIT 5"
);
// Get Certificates Expiring
$sql_certificates_expiring = mysqli_query(
$mysqli,
"SELECT * FROM certificates
WHERE certificate_client_id = $client_id
AND certificate_expire IS NOT NULL
AND certificate_archived_at IS NULL
AND certificate_expire > CURRENT_DATE
AND certificate_expire < CURRENT_DATE + INTERVAL $days DAY
ORDER BY certificate_expire ASC
LIMIT 5"
);
// Get Certificates Expiring
$sql_certificates_expiring = mysqli_query(
$mysqli,
"SELECT * FROM certificates
WHERE certificate_client_id = $client_id
AND certificate_expire IS NOT NULL
AND certificate_archived_at IS NULL
AND certificate_expire > CURRENT_DATE
AND certificate_expire < CURRENT_DATE + INTERVAL 45 DAY
ORDER BY certificate_expire ASC
LIMIT 5"
);
// Get Licenses Expiring
$sql_licenses_expiring = mysqli_query(
$mysqli,
"SELECT * FROM software
WHERE software_client_id = $client_id
AND software_expire IS NOT NULL
AND software_archived_at IS NULL
AND software_expire > CURRENT_DATE
AND software_expire < CURRENT_DATE + INTERVAL $days DAY
ORDER BY software_expire ASC
LIMIT 5"
);
// Get Licenses Expiring
$sql_licenses_expiring = mysqli_query(
$mysqli,
"SELECT * FROM software
WHERE software_client_id = $client_id
AND software_expire IS NOT NULL
AND software_archived_at IS NULL
AND software_expire > CURRENT_DATE
AND software_expire < CURRENT_DATE + INTERVAL 45 DAY
ORDER BY software_expire ASC
LIMIT 5"
);
// Get Asset Warranties Expiring
$sql_asset_warranties_expiring = mysqli_query(
$mysqli,
"SELECT * FROM assets
WHERE asset_client_id = $client_id
AND asset_warranty_expire IS NOT NULL
AND asset_archived_at IS NULL
AND asset_warranty_expire > CURRENT_DATE
AND asset_warranty_expire < CURRENT_DATE + INTERVAL $days DAY
ORDER BY asset_warranty_expire ASC
LIMIT 5"
);
// Get Asset Warranties Expiring
$sql_asset_warranties_expiring = mysqli_query(
$mysqli,
"SELECT * FROM assets
WHERE asset_client_id = $client_id
AND asset_warranty_expire IS NOT NULL
AND asset_archived_at IS NULL
AND asset_warranty_expire > CURRENT_DATE
AND asset_warranty_expire < CURRENT_DATE + INTERVAL 45 DAY
ORDER BY asset_warranty_expire ASC
LIMIT 5"
);
// Get Assets Retiring 7 Year
$sql_asset_retire = mysqli_query(
$mysqli,
"SELECT * FROM assets
WHERE asset_client_id = $client_id
AND asset_install_date IS NOT NULL
AND asset_archived_at IS NULL
AND asset_install_date + INTERVAL 7 YEAR > CURRENT_DATE
AND asset_install_date + INTERVAL 7 YEAR <= CURRENT_DATE + INTERVAL $days DAY
ORDER BY asset_install_date ASC
LIMIT 5"
);
}
// Get Assets Retiring 7 Year
$sql_asset_retire = mysqli_query(
$mysqli,
"SELECT * FROM assets
WHERE asset_client_id = $client_id
AND asset_install_date IS NOT NULL
AND asset_archived_at IS NULL
AND asset_install_date + INTERVAL 7 YEAR > CURRENT_DATE
AND asset_install_date + INTERVAL 7 YEAR <= CURRENT_DATE + INTERVAL 45 DAY
ORDER BY asset_install_date ASC
LIMIT 5"
);
/*
* EXPIRED ITEMS
@@ -354,7 +351,7 @@ $sql_asset_retired = mysqli_query(
<div class="card card-dark mb-3">
<div class="card-header">
<h5 class="card-title"><i class="fa fa-fw fa-exclamation-triangle text-warning mr-2"></i>Upcoming Expirations</h5>
<h5 class="card-title"><i class="fa fa-fw fa-exclamation-triangle text-warning mr-2"></i>Expiring in the Next 45 Days</h5>
</div>
<div class="card-body p-2">