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Merge pull request #357 from johnnyq/scheduled-tickets 

Scheduled tickets - frequency
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Johnny 2022-02-13 10:36:07 -05:00 committed by GitHub
parent 6b508e9c00 5c0fe3f2fd
commit 6de35dc7c2
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3 changed files with 23 additions and 7 deletions
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24
cron.php
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@ -121,17 +121,15 @@ while($row = mysqli_fetch_array($sql_companies)){
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = '$company_id'");
// Raise the ticket
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $created_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, company_id = $company_id");
//Logging
// Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = 'System created scheduled $frequency ticket - $subject', log_created_at = NOW(), log_client_id = $client_id, company_id = $company_id, log_user_id = $created_id");
//Set the next run date
// Set the next run date
if($frequency == "weekly"){
//NOTE: We seemingly have to initialize a new datetime for each loop.
//Otherwise it stacks the dates of $now / $tomorrow, e.g. by the third scheduled ticket it will schedule the next run for three weeks/months out instead of one
//This isn't clean but it works
//TODO: Refactor this
// Note: We seemingly have to initialize a new datetime for each loop to avoid stacking the dates
$now = new DateTime();
$next_run = date_add($now, date_interval_create_from_date_string('1 week 1 day'));
}
@ -139,8 +137,20 @@ while($row = mysqli_fetch_array($sql_companies)){
$now = new DateTime();
$next_run = date_add($now, date_interval_create_from_date_string('1 month 1 day'));
}
elseif($frequency == "quarterly"){
$now = new DateTime();
$next_run = date_add($now, date_interval_create_from_date_string('3 months 1 day'));
}
elseif($frequency == "biannually"){
$now = new DateTime();
$next_run = date_add($now, date_interval_create_from_date_string('6 months 1 day'));
}
elseif($frequency == "annually"){
$now = new DateTime();
$next_run = date_add($now, date_interval_create_from_date_string('12 months 1 day'));
}
//Update the run date
// Update the run date
$next_run = $next_run->format('Y-m-d');
$a = mysqli_query($mysqli, "UPDATE scheduled_tickets SET scheduled_ticket_next_run = '$next_run' WHERE scheduled_ticket_id = '$schedule_id'");

3
scheduled_ticket_add_modal.php
View File

@ -69,6 +69,9 @@
<select class="form-control select2" name="frequency" required>
<option>Weekly</option>
<option>Monthly</option>
<option>Quarterly</option>
<option>Biannually</option>
<option>Annually</option>
</select>
</div>
</div>

3
scheduled_ticket_edit_modal.php
View File

@ -21,6 +21,9 @@
<select class="form-control select2" name="frequency" required>
<option <?php if($scheduled_ticket_frequency == "Weekly") {echo "selected";} ?>>Weekly</option>
<option <?php if($scheduled_ticket_frequency == "Monthly") {echo "selected";} ?>>Monthly</option>
<option <?php if($scheduled_ticket_frequency == "Quarterly") {echo "selected";} ?>>Quarterly</option>
<option <?php if($scheduled_ticket_frequency == "Biannually") {echo "selected";} ?>>Biannually</option>
<option <?php if($scheduled_ticket_frequency == "Annually") {echo "selected";} ?>>Annually</option>
</select>
</div>
</div>