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Feature: Add Ticket Canned Responses

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This commit is contained in:
johnnyq
2026-08-15 17:29:17 -04:00
parent 4c4c172f59
commit 6ef84c4547
9 changed files with 504 additions and 2 deletions
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22
db.sql
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@@ -471,6 +471,26 @@ CREATE TABLE `calendars` (
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci;
/*!40101 SET character_set_client = @saved_cs_client */;
--
-- Table structure for table `canned_responses`
--
DROP TABLE IF EXISTS `canned_responses`;
/*!40101 SET @saved_cs_client = @@character_set_client */;
/*!40101 SET character_set_client = utf8mb4 */;
CREATE TABLE `canned_responses` (
`canned_response_id` int(11) NOT NULL AUTO_INCREMENT,
`canned_response_name` varchar(200) NOT NULL,
`canned_response_body` longtext DEFAULT NULL,
`canned_response_category_id` int(11) NOT NULL DEFAULT 0,
`canned_response_created_at` datetime NOT NULL DEFAULT current_timestamp(),
`canned_response_updated_at` datetime DEFAULT NULL ON UPDATE current_timestamp(),
`canned_response_archived_at` datetime DEFAULT NULL,
PRIMARY KEY (`canned_response_id`),
KEY `canned_response_category_id` (`canned_response_category_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci;
/*!40101 SET character_set_client = @saved_cs_client */;
--
-- Table structure for table `categories`
--
@@ -3151,4 +3171,4 @@ CREATE TABLE `vendors` (
/*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
-- Dump completed on 2026-08-15 16:40:00
-- Dump completed on 2026-08-15 17:28:46