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Mail Parser - Do not automatically send new ticket notifications to noreply/donotreply addresses

This commit is contained in:
wrongecho 2026-01-15 10:38:25 +00:00
parent 7322bd66df
commit 7e7909cec1
1 changed files with 4 additions and 1 deletions
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5
cron/ticket_email_parser.php
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@ -150,8 +150,10 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
mysqli_query($mysqli, "INSERT INTO ticket_watchers SET watcher_email = '$contact_email_esc', watcher_ticket_id = $id");
}
// External email
$bad_pattern = "/do[\W_]*not[\W_]*reply|no[\W_]*reply/i";
$data = [];
if ($config_ticket_client_general_notifications == 1) {
if ($config_ticket_client_general_notifications == 1 && !preg_match($bad_pattern, $contact_email)) {
$subject_email = "Ticket created - [$config_ticket_prefix$ticket_number] - $subject";
$body = "<i style='color: #808080'>##- Please type your reply above this line -##</i><br><br>Hello $contact_name,<br><br>Thank you for your email. A ticket regarding \"$subject\" has been automatically created for you.<br><br>Ticket: $config_ticket_prefix$ticket_number<br>Subject: $subject<br>Status: New<br>Portal: <a href='https://$config_base_url/guest/guest_view_ticket.php?ticket_id=$id&url_key=$url_key'>View ticket</a><br><br>--<br>$company_name - Support<br>$config_ticket_from_email<br>$company_phone";
$data[] = [
@ -164,6 +166,7 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
];
}
// Internal email
if ($config_ticket_new_ticket_notification_email) {
if ($client_id == 0) {
$client_name = "Guest";