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itflow
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Ticket Statuses 

Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)

Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
This commit is contained in:
Marcus Hill 2024-03-03 00:22:20 +00:00
parent b9431645d3
commit 81301388cd
2 changed files with 4 additions and 4 deletions
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4
calendar_events.php
View File

@ -163,9 +163,9 @@ while ($row = mysqli_fetch_array($sql)) {
if ($ticket_status == "New") {
$event_color = "red";
} else if ($ticket_status == "Open") {
} elseif ($ticket_status == "Open") {
$event_color = "blue";
} else if ($ticket_status == "On Hold") {
} elseif ($ticket_status == "On Hold") {
$event_color = "grey";
} else {
$event_color = "black";

4
client_events.php
View File

@ -163,9 +163,9 @@ while ($row = mysqli_fetch_array($sql)) {
if ($ticket_status == "New") {
$event_color = "red";
} else if ($ticket_status == "Open") {
} elseif ($ticket_status == "Open") {
$event_color = "blue";
} else if ($ticket_status == "On Hold") {
} elseif ($ticket_status == "On Hold") {
$event_color = "grey";
} else {
$event_color = "black";