AS1024
/
itflow
mirror of https://github.com/itflow-org/itflow
1
0
Fork 0
Code Issues Packages Projects Releases Wiki Activity

Merge pull request #679 from aftechro/patch-11 

Update ticket.php
This commit is contained in:
Johnny 2023-05-14 00:25:21 -04:00 committed by GitHub
parent ee913da18f 4183583ef5
commit 8861243792
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23
1 changed files with 61 additions and 6 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

67
ticket.php
View File

@ -468,10 +468,27 @@ if (isset($_GET['ticket_id'])) {
<div class="card card-body card-outline card-dark mb-3">
<div>
<h4 class="text-secondary">Contact</h4>
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i><strong><?php echo $contact_name; ?></strong>
<br>
<span class="ml-1">Related tickets: Open <strong><?php echo $ticket_related_open; ?></strong> | Closed <strong><?php echo $ticket_related_closed; ?></strong> | Total <strong><?php echo $ticket_related_total; ?></strong></span>
<hr>
<span class="">
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i>
<a href="client_contact_details.php?client_id=<?php echo $client_id; ?>&contact_id=<?php echo $contact_id; ?>" class="text-dark">
<strong><?php echo strtoupper($contact_name); ?></strong>
</a>
</span>
<span class="ml-1">
<a href="#" tabindex="0" role="button" data-toggle="popover" title="Related Tickets" data-html="true" data-content="
Open tickets: <strong><a href='tickets.php?contact_id=<?php echo $contact_id; ?>&status=Open'><?php echo $ticket_related_open; ?></a></strong><br>
Closed tickets: <strong><a href='tickets.php?contact_id=<?php echo $contact_id; ?>&status=Closed'><?php echo $ticket_related_closed; ?></a></strong>
">
<span class="badge bg-secondary"><?php echo $ticket_related_total; ?></span>
</a>
</span>
<br>
<?php
if (!empty($location_name)) { ?>
@ -485,14 +502,52 @@ if (isset($_GET['ticket_id'])) {
<?php }
if (!empty($contact_phone)) { ?>
<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i><?php echo $contact_phone; ?>
<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
<br>
<?php }
if (!empty($contact_mobile)) { ?>
<i class="fa fa-fw fa-mobile-alt text-secondary ml-1 mr-2 mb-2"></i><?php echo $contact_mobile; ?>
<i class="fa fa-fw fa-mobile-alt text-secondary ml-1 mr-2 mb-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
<br>
<?php } ?>
<hr>
<?php
$sql_prev_ticket = "SELECT ticket_id, ticket_created_at, ticket_subject, ticket_status, ticket_assigned_to FROM tickets WHERE ticket_contact_id = " . intval($contact_id) . " AND ticket_id < " . intval($ticket_id) . " ORDER BY ticket_id DESC LIMIT 1";
$row = mysqli_fetch_assoc(mysqli_query($mysqli, $sql_prev_ticket));
if ($row) {
$prev_ticket_id = intval($row['ticket_id']);
$prev_ticket_subject = htmlentities($row['ticket_subject']);
$prev_ticket_status = htmlentities($row['ticket_status']);
}
?>
<div class="row">
<div class="col-sm-12">
<?php if (!empty($prev_ticket_id)) { ?>
<i class="fa fa-history text-secondary ml-1 mr-2 mb-2"></i> <b>Previous ticket:</b>
<a href="ticket.php?ticket_id=<?php echo $prev_ticket_id; ?>"><?php echo $prev_ticket_subject; ?></a>
<br>
<?php if ($prev_ticket_status == 'Open') { ?>
<i class="fa fa-hourglass-start text-secondary ml-1 mr-2 mb-2"></i> <b>Status:</b>
<span class="text-danger"><?php echo $prev_ticket_status; ?></span>
<?php } else { ?>
<i class="fa fa-hourglass-start text-secondary ml-1 mr-2 mb-2"></i> <b>Status:</b>
<span class="text-success"><?php echo $prev_ticket_status; ?></span>
<?php } ?>
<?php } ?>
</div>
</div>
</div>
</div>