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itflow
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Fix dupe race condition with ticket, invoice, quote, project, recurring ticket numbering when being created in parallel Atomically update and get the next ticket number in one SQL query everywhere.

This commit is contained in:
johnnyq 2025-11-28 14:14:46 -05:00
parent f09d8ffe05
commit 99e2487d2b
13 changed files with 378 additions and 286 deletions
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1
agent/modals/quote/quote_to_invoice.php
View File

@ -9,7 +9,6 @@
</div>
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" name="quote_id" value="<?php echo $quote_id; ?>">
<input type="hidden" name="client_net_terms" value="<?php echo $client_net_terms; ?>">
<div class="modal-body">

22
agent/post/client.php
View File

@ -774,10 +774,16 @@ if (isset($_POST['bulk_add_client_ticket'])) {
$client_name = sanitizeInput($row['client_name']);
// Get the next Ticket Number and update the config
$sql_ticket_number = mysqli_query($mysqli, "SELECT config_ticket_next_number FROM settings WHERE company_id = 1");
$ticket_number_row = mysqli_fetch_array($sql_ticket_number);
$ticket_number = intval($ticket_number_row['config_ticket_next_number']);
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
// Sanitize Config Vars from get_settings.php and Session Vars from check_login.php
$config_ticket_prefix = sanitizeInput($config_ticket_prefix);
@ -788,18 +794,10 @@ if (isset($_POST['bulk_add_client_ticket'])) {
//Generate a unique URL key for clients to access
$url_key = randomString(156);
// Increment the config ticket next number
$new_config_ticket_next_number = $ticket_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_category = $category_id, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_billable = $billable, ticket_status = $ticket_status, ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_url_key = '$url_key', ticket_client_id = $client_id, ticket_project_id = $project_id");
$ticket_id = mysqli_insert_id($mysqli);
// Update the next ticket number in the database
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Add Tasks
if (!empty($_POST['tasks'])) {
foreach ($_POST['tasks'] as $task) {

34
agent/post/invoice.php
View File

@ -17,10 +17,16 @@ if (isset($_POST['add_invoice'])) {
// Get Net Terms
$client_net_terms = intval(getFieldById('clients', $client_id, 'client_net_terms'));
//Get the last Invoice Number and add 1 for the new invoice number
$invoice_number = $config_invoice_next_number;
$new_config_invoice_next_number = $config_invoice_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_invoice_next_number = $new_config_invoice_next_number WHERE company_id = 1");
// Atomically increment and get the new invoice number
mysqli_query($mysqli, "
UPDATE settings
SET
config_invoice_next_number = LAST_INSERT_ID(config_invoice_next_number),
config_invoice_next_number = config_invoice_next_number + 1
WHERE company_id = 1
");
$invoice_number = mysqli_insert_id($mysqli);
//Generate a unique URL key for clients to access
$url_key = randomString(156);
@ -81,16 +87,9 @@ if (isset($_POST['add_invoice_copy'])) {
$date = sanitizeInput($_POST['date']);
//Get Net Terms
$sql = mysqli_query($mysqli,"SELECT client_net_terms FROM clients, invoices WHERE client_id = invoice_client_id AND invoice_id = $invoice_id");
$sql = mysqli_query($mysqli,"SELECT * FROM clients, invoices WHERE client_id = invoice_client_id AND invoice_id = $invoice_id");
$row = mysqli_fetch_array($sql);
$client_net_terms = intval($row['client_net_terms']);
$new_invoice_number = $config_invoice_next_number;
$new_config_invoice_next_number = $config_invoice_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_invoice_next_number = $new_config_invoice_next_number WHERE company_id = 1");
$sql = mysqli_query($mysqli,"SELECT * FROM invoices WHERE invoice_id = $invoice_id");
$row = mysqli_fetch_array($sql);
$invoice_scope = sanitizeInput($row['invoice_scope']);
$invoice_discount_amount = floatval($row['invoice_discount_amount']);
$invoice_amount = floatval($row['invoice_amount']);
@ -101,6 +100,17 @@ if (isset($_POST['add_invoice_copy'])) {
$old_invoice_prefix = sanitizeInput($row['invoice_prefix']);
$old_invoice_number = intval($row['invoice_number']);
// Atomically increment and get the new invoice number
mysqli_query($mysqli, "
UPDATE settings
SET
config_invoice_next_number = LAST_INSERT_ID(config_invoice_next_number),
config_invoice_next_number = config_invoice_next_number + 1
WHERE company_id = 1
");
$new_invoice_number = mysqli_insert_id($mysqli);
//Generate a unique URL key for clients to access
$url_key = randomString(156);

29
agent/post/project.php
View File

@ -20,11 +20,16 @@ if (isset($_POST['add_project'])) {
// Sanitize Project Prefix
$config_project_prefix = sanitizeInput($config_project_prefix);
// Get the next Project Number and add 1 for the new Project number
$project_number = $config_project_next_number;
$new_config_project_next_number = $config_project_next_number + 1;
// Atomically increment and get the new project number
mysqli_query($mysqli, "
UPDATE settings
SET
config_project_next_number = LAST_INSERT_ID(config_project_next_number),
config_project_next_number = config_project_next_number + 1
WHERE company_id = 1
");
mysqli_query($mysqli, "UPDATE settings SET config_project_next_number = $new_config_project_next_number WHERE company_id = 1");
$project_number = mysqli_insert_id($mysqli);
mysqli_query($mysqli, "INSERT INTO projects SET project_prefix = '$config_project_prefix', project_number = $project_number, project_name = '$project_name', project_description = '$project_description', project_due = '$due_date', project_manager = $project_manager, project_client_id = $client_id");
@ -44,15 +49,19 @@ if (isset($_POST['add_project'])) {
$ticket_template_subject = sanitizeInput($row['ticket_template_subject']);
$ticket_template_details = mysqli_escape_string($mysqli, $row['ticket_template_details']);
// Get the next Ticket Number and add 1 for the new ticket number
$ticket_number = $config_ticket_next_number;
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$ticket_template_subject', ticket_details = '$ticket_template_details', ticket_priority = 'Low', ticket_status = 1, ticket_created_by = $session_user_id, ticket_client_id = $client_id, ticket_project_id = $project_id");
$config_ticket_next_number = $config_ticket_next_number + 1;
$ticket_id = mysqli_insert_id($mysqli);
// Task Templates for Ticket template and add the to the ticket

51
agent/post/quote.php
View File

@ -14,10 +14,16 @@ if (isset($_POST['add_quote'])) {
$client_id = intval($_POST['client']);
//Get the last Quote Number and add 1 for the new Quote number
$quote_number = $config_quote_next_number;
$new_config_quote_next_number = $config_quote_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_quote_next_number = $new_config_quote_next_number WHERE company_id = 1");
// Atomically increment and get the new quote number
mysqli_query($mysqli, "
UPDATE settings
SET
config_quote_next_number = LAST_INSERT_ID(config_quote_next_number),
config_quote_next_number = config_quote_next_number + 1
WHERE company_id = 1
");
$quote_number = mysqli_insert_id($mysqli);
//Generate a unique URL key for clients to access
$quote_url_key = randomString(156);
@ -49,10 +55,16 @@ if (isset($_POST['add_quote_copy'])) {
$config_quote_prefix = sanitizeInput($config_quote_prefix);
//Get the last Invoice Number and add 1 for the new invoice number
$quote_number = $config_quote_next_number;
$new_config_quote_next_number = $config_quote_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_quote_next_number = $new_config_quote_next_number WHERE company_id = 1");
// Atomically increment and get the new quote number
mysqli_query($mysqli, "
UPDATE settings
SET
config_quote_next_number = LAST_INSERT_ID(config_quote_next_number),
config_quote_next_number = config_quote_next_number + 1
WHERE company_id = 1
");
$quote_number = mysqli_insert_id($mysqli);
$sql = mysqli_query($mysqli,"SELECT * FROM quotes WHERE quote_id = $quote_id");
$row = mysqli_fetch_array($sql);
@ -106,16 +118,10 @@ if (isset($_POST['add_quote_to_invoice'])) {
$quote_id = intval($_POST['quote_id']);
$date = sanitizeInput($_POST['date']);
$client_net_terms = intval($_POST['client_net_terms']);
$config_invoice_prefix = sanitizeInput($config_invoice_prefix);
$invoice_number = $config_invoice_next_number;
$new_config_invoice_next_number = $config_invoice_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_invoice_next_number = $new_config_invoice_next_number WHERE company_id = 1");
$sql = mysqli_query($mysqli,"SELECT * FROM quotes WHERE quote_id = $quote_id");
$sql = mysqli_query($mysqli,"SELECT * FROM clients, quotes WHERE client_id = quote_client_id AND quote_id = $quote_id");
$row = mysqli_fetch_array($sql);
$client_net_terms = intval($row['client_net_terms']);
$quote_prefix = sanitizeInput($row['quote_prefix']);
$quote_number = sanitizeInput($row['quote_number']);
$quote_discount_amount = floatval($row['quote_discount_amount']);
@ -127,6 +133,19 @@ if (isset($_POST['add_quote_to_invoice'])) {
$client_id = intval($row['quote_client_id']);
$category_id = intval($row['quote_category_id']);
$config_invoice_prefix = sanitizeInput($config_invoice_prefix);
// Atomically increment and get the new invoice number
mysqli_query($mysqli, "
UPDATE settings
SET
config_invoice_next_number = LAST_INSERT_ID(config_invoice_next_number),
config_invoice_next_number = config_invoice_next_number + 1
WHERE company_id = 1
");
$invoice_number = mysqli_insert_id($mysqli);
//Generate a unique URL key for clients to access
$url_key = randomString(156);

42
agent/post/recurring_invoice.php
View File

@ -23,10 +23,16 @@ if (isset($_POST['add_invoice_recurring'])) {
$client_id = intval($row['invoice_client_id']);
$category_id = intval($row['invoice_category_id']);
//Get the last Recurring Invoice Number and add 1 for the new Recurring Invoice number
$recurring_invoice_number = $config_recurring_invoice_next_number;
$new_config_recurring_invoice_next_number = $config_recurring_invoice_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_recurring_invoice_next_number = $new_config_recurring_invoice_next_number WHERE company_id = 1");
// Atomically increment and get the new recurring_invoice number
mysqli_query($mysqli, "
UPDATE settings
SET
config_recurring_invoice_next_number = LAST_INSERT_ID(config_recurring_invoice_next_number),
config_recurring_invoice_next_number = config_recurring_invoice_next_number + 1
WHERE company_id = 1
");
$recurring_invoice_number = mysqli_insert_id($mysqli);
mysqli_query($mysqli,"INSERT INTO recurring_invoices SET recurring_invoice_prefix = '$config_recurring_invoice_prefix', recurring_invoice_number = $recurring_invoice_number, recurring_invoice_scope = '$invoice_scope', recurring_invoice_frequency = '$recurring_invoice_frequency', recurring_invoice_next_date = DATE_ADD('$invoice_date', INTERVAL 1 $recurring_invoice_frequency), recurring_invoice_status = 1, recurring_invoice_amount = $invoice_amount, recurring_invoice_currency_code = '$invoice_currency_code', recurring_invoice_note = '$invoice_note', recurring_invoice_category_id = $category_id, recurring_invoice_client_id = $client_id");
@ -66,10 +72,16 @@ if (isset($_POST['add_recurring_invoice'])) {
$category = intval($_POST['category']);
$scope = sanitizeInput($_POST['scope']);
//Get the last Recurring Number and add 1 for the new Recurring number
$recurring_invoice_number = $config_recurring_invoice_next_number;
$new_config_recurring_invoice_next_number = $config_recurring_invoice_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_recurring_invoice_next_number = $new_config_recurring_invoice_next_number WHERE company_id = 1");
// Atomically increment and get the new recurring_invoice number
mysqli_query($mysqli, "
UPDATE settings
SET
config_recurring_invoice_next_number = LAST_INSERT_ID(config_recurring_invoice_next_number),
config_recurring_invoice_next_number = config_recurring_invoice_next_number + 1
WHERE company_id = 1
");
$recurring_invoice_number = mysqli_insert_id($mysqli);
mysqli_query($mysqli,"INSERT INTO recurring_invoices SET recurring_invoice_prefix = '$config_recurring_invoice_prefix', recurring_invoice_number = $recurring_invoice_number, recurring_invoice_scope = '$scope', recurring_invoice_frequency = '$frequency', recurring_invoice_next_date = '$start_date', recurring_invoice_category_id = $category, recurring_invoice_status = 1, recurring_invoice_currency_code = '$session_company_currency', recurring_invoice_client_id = $client_id");
@ -286,10 +298,16 @@ if (isset($_GET['force_recurring'])) {
$client_id = intval($row['recurring_invoice_client_id']);
$client_net_terms = intval($row['client_net_terms']);
//Get the last Invoice Number and add 1 for the new invoice number
$new_invoice_number = $config_invoice_next_number;
$new_config_invoice_next_number = $config_invoice_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_invoice_next_number = $new_config_invoice_next_number WHERE company_id = 1");
// Atomically increment and get the new invoice number
mysqli_query($mysqli, "
UPDATE settings
SET
config_invoice_next_number = LAST_INSERT_ID(config_invoice_next_number),
config_invoice_next_number = config_invoice_next_number + 1
WHERE company_id = 1
");
$new_invoice_number = mysqli_insert_id($mysqli);
//Generate a unique URL key for clients to access
$url_key = randomString(156);

29
agent/post/recurring_ticket.php
View File

@ -103,11 +103,16 @@ if (isset($_POST['bulk_force_recurring_tickets'])) {
$config_ticket_from_email = sanitizeInput($config_ticket_from_email);
$config_base_url = sanitizeInput($config_base_url);
// Assign this new ticket the next ticket number & increment config_ticket_next_number by 1 (for the next ticket)
$ticket_number_sql = mysqli_fetch_array(mysqli_query($mysqli, "SELECT config_ticket_next_number FROM settings WHERE company_id = 1"));
$ticket_number = intval($ticket_number_sql['config_ticket_next_number']);
$new_config_ticket_next_number = $ticket_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
// Raise the ticket
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_url_key = '$url_key', ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_category = $category, ticket_recurring_ticket_id = $recurring_ticket_id");
@ -236,10 +241,16 @@ if (isset($_GET['force_recurring_ticket'])) {
$config_ticket_from_email = sanitizeInput($config_ticket_from_email);
$config_base_url = sanitizeInput($config_base_url);
// Assign this new ticket the next ticket number & increment config_ticket_next_number by 1 (for the next ticket)
$ticket_number = $config_ticket_next_number;
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
// Raise the ticket
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_url_key = '$url_key', ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_category = $category, ticket_recurring_ticket_id = $recurring_ticket_id");

37
agent/post/ticket.php
View File

@ -1503,10 +1503,16 @@ if (isset($_POST['bulk_add_asset_ticket'])) {
$subject_asset_prepended = "$asset_name - $subject";
// Get the next Ticket Number and update the config
$sql_ticket_number = mysqli_query($mysqli, "SELECT config_ticket_next_number FROM settings WHERE company_id = 1");
$ticket_number_row = mysqli_fetch_array($sql_ticket_number);
$ticket_number = intval($ticket_number_row['config_ticket_next_number']);
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
// Sanitize Config Vars from get_settings.php and Session Vars from check_login.php
$config_ticket_prefix = sanitizeInput($config_ticket_prefix);
@ -1517,18 +1523,10 @@ if (isset($_POST['bulk_add_asset_ticket'])) {
//Generate a unique URL key for clients to access
$url_key = randomString(156);
// Increment the config ticket next number
$new_config_ticket_next_number = $ticket_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_category = $category_id, ticket_subject = '$subject_asset_prepended', ticket_details = '$details', ticket_priority = '$priority', ticket_billable = $billable, ticket_status = $ticket_status, ticket_asset_id = $asset_id, ticket_created_by = $session_user_id, ticket_assigned_to = $assigned_to, ticket_url_key = '$url_key', ticket_client_id = $client_id, ticket_project_id = $project_id");
$ticket_id = mysqli_insert_id($mysqli);
// Update the next ticket number in the database
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Add Tasks
if (!empty($_POST['tasks'])) {
foreach ($_POST['tasks'] as $task) {
@ -2155,11 +2153,18 @@ if (isset($_POST['add_invoice_from_ticket'])) {
if ($invoice_id == 0) {
//Get the last Invoice Number and add 1 for the new invoice number
$invoice_number = $config_invoice_next_number;
$invoice_prefix = sanitizeInput($config_invoice_prefix);
$new_config_invoice_next_number = $config_invoice_next_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_invoice_next_number = $new_config_invoice_next_number WHERE company_id = 1");
// Atomically increment and get the new invoice number
mysqli_query($mysqli, "
UPDATE settings
SET
config_invoice_next_number = LAST_INSERT_ID(config_invoice_next_number),
config_invoice_next_number = config_invoice_next_number + 1
WHERE company_id = 1
");
$invoice_number = mysqli_insert_id($mysqli);
//Generate a unique URL key for clients to access
$url_key = randomString(156);

14
api/v1/tickets/create.php
View File

@ -32,10 +32,16 @@ if (!empty($subject)) {
$contact = intval($row['contact_id']);
}
//Get the next Ticket Number and add 1 for the new ticket number
$ticket_number = $config_ticket_next_number;
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
// Insert ticket
$url_key = randomString(156);

14
client/post.php
View File

@ -34,10 +34,16 @@ if (isset($_POST['add_ticket'])) {
$priority = sanitizeInput($_POST['priority']);
}
// Get the next Ticket Number and add 1 for the new ticket number
$ticket_number = $config_ticket_next_number;
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Portal', ticket_category = $category, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_billable = $config_ticket_default_billable, ticket_created_by = $session_user_id, ticket_contact_id = $session_contact_id, ticket_asset_id = $asset, ticket_url_key = '$url_key', ticket_client_id = $session_client_id");
$ticket_id = mysqli_insert_id($mysqli);

31
cron/cron.php
View File

@ -317,13 +317,16 @@ if (mysqli_num_rows($sql_recurring_tickets) > 0) {
$ticket_status = 2; // Set to open if we've auto-assigned an agent
}
// Assign this new ticket the next ticket number
$ticket_number_sql = mysqli_fetch_array(mysqli_query($mysqli, "SELECT config_ticket_next_number FROM settings WHERE company_id = 1"));
$ticket_number = intval($ticket_number_sql['config_ticket_next_number']);
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
// Increment config_ticket_next_number by 1 (for the next ticket)
$new_config_ticket_next_number = $ticket_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
$ticket_number = mysqli_insert_id($mysqli);
// Raise the ticket
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_category = $category, ticket_recurring_ticket_id = $recurring_ticket_id");
@ -600,14 +603,16 @@ while ($row = mysqli_fetch_array($sql_recurring_invoices)) {
$recurring_payment_method = sanitizeInput($row['recurring_payment_method']);
$recurring_payment_account_id = intval($row['recurring_payment_account_id']);
// Get the last Invoice Number and add 1 for the new invoice number
$sql_invoice_number = mysqli_query($mysqli, "SELECT * FROM settings WHERE company_id = 1");
$row = mysqli_fetch_array($sql_invoice_number);
$config_invoice_next_number = intval($row['config_invoice_next_number']);
// Atomically increment and get the new invoice number
mysqli_query($mysqli, "
UPDATE settings
SET
config_invoice_next_number = LAST_INSERT_ID(config_invoice_next_number),
config_invoice_next_number = config_invoice_next_number + 1
WHERE company_id = 1
");
$new_invoice_number = $config_invoice_next_number;
$new_config_invoice_next_number = $config_invoice_next_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_invoice_next_number = $new_config_invoice_next_number WHERE company_id = 1");
$new_invoice_number = mysqli_insert_id($mysqli);
//Generate a unique URL key for clients to access
$url_key = randomString(156);

14
cron/ticket_email_parser.php
View File

@ -76,10 +76,16 @@ $allowed_extensions = array('jpg', 'jpeg', 'gif', 'png', 'webp', 'pdf', 'txt', '
function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date, $subject, $message, $attachments, $original_message_file) {
global $mysqli, $config_app_name, $company_name, $company_phone, $config_ticket_prefix, $config_ticket_client_general_notifications, $config_ticket_new_ticket_notification_email, $config_base_url, $config_ticket_from_name, $config_ticket_from_email, $config_ticket_default_billable, $allowed_extensions;
$ticket_number_sql = mysqli_fetch_array(mysqli_query($mysqli, "SELECT config_ticket_next_number FROM settings WHERE company_id = 1"));
$ticket_number = intval($ticket_number_sql['config_ticket_next_number']);
$new_config_ticket_next_number = $ticket_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
// Clean up the message
$message = trim($message);