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itflow
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Add Vendor, asset and watchers now work as a 1 click under ticket details

This commit is contained in:
johnnyq 2023-09-21 20:01:07 -04:00
parent b9fe774fe6
commit 9aa62a8b36
2 changed files with 92 additions and 1 deletions
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89
post/ticket.php
View File

@ -216,6 +216,95 @@ if (isset($_POST['edit_ticket_contact'])) {
}
if (isset($_POST['edit_ticket_watchers'])) {
validateTechRole();
$ticket_id = intval($_POST['ticket_id']);
$client_id = intval($_POST['client_id']);
$ticket_number = sanitizeInput($_POST['ticket_number']);
// Add Watchers
if (!empty($_POST['watchers'])) {
// Remove all watchers first
mysqli_query($mysqli,"DELETE FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id");
//Add the Watchers
foreach($_POST['watchers'] as $watcher) {
$watcher_email = sanitizeInput($watcher);
mysqli_query($mysqli,"INSERT INTO ticket_watchers SET watcher_email = '$watcher_email', watcher_ticket_id = $ticket_id");
}
}
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Edit', log_description = '$session_name added watchers to ticket $ticket_number', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_id");
$_SESSION['alert_message'] = "Ticket <strong>$ticket_number</strong> watchers updated";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['edit_ticket_asset'])) {
validateTechRole();
$ticket_id = intval($_POST['ticket_id']);
$asset_id = intval($_POST['asset']);
$client_id = intval($_POST['client_id']);
$ticket_number = sanitizeInput($_POST['ticket_number']);
mysqli_query($mysqli,"UPDATE tickets SET ticket_asset_id = $asset_id WHERE ticket_id = $ticket_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Edit', log_description = '$session_name edited asset for ticket $ticket_number', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_id");
$_SESSION['alert_message'] = "Ticket <strong>$ticket_number</strong> asset updated";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['edit_ticket_vendor'])) {
validateTechRole();
$ticket_id = intval($_POST['ticket_id']);
$vendor_id = intval($_POST['vendor']);
$client_id = intval($_POST['client_id']);
$ticket_number = sanitizeInput($_POST['ticket_number']);
mysqli_query($mysqli,"UPDATE tickets SET ticket_vendor_id = $vendor_id WHERE ticket_id = $ticket_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Edit', log_description = '$session_name edited vendor for ticket $ticket_number', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_id");
$_SESSION['alert_message'] = "Ticket <strong>$ticket_number</strong> vendor updated";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['edit_ticket_priority'])) {
validateTechRole();
$ticket_id = intval($_POST['ticket_id']);
$priority = sanitizeInput($_POST['priority']);
$client_id = intval($_POST['client_id']);
mysqli_query($mysqli,"UPDATE tickets SET ticket_priority = '$priority' WHERE ticket_id = $ticket_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Modify', log_description = '$session_name edited ticket priority', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_id");
$_SESSION['alert_message'] = "Ticket priority updated";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if (isset($_POST['assign_ticket'])) {
// Role check

4
ticket.php
View File

@ -564,7 +564,9 @@ if (isset($_GET['ticket_id'])) {
while ($ticket_watcher_row = mysqli_fetch_array($sql_ticket_watchers)) {
$ticket_watcher_email = $ticket_watcher_row['watcher_email'];
?>
<div class='mt-1'><?php echo $ticket_watcher_email; ?></div>
<div class='mt-1'>
<i class="fa fa-fw fa-eye text-secondary ml-1 mr-2"></i><?php echo $ticket_watcher_email; ?>
</div>
<?php } ?>
</div>