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Replace Function customAction() with triggerCustomAction()

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This commit is contained in:
johnnyq
2026-07-14 17:43:55 -04:00
parent b8873039a4
commit 9d540f4bfe
16 changed files with 76 additions and 76 deletions
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8
agent/ajax.php
View File

@@ -478,16 +478,16 @@ if (isset($_POST['update_kanban_ticket'])) {
if ($oldStatus === false) {
// if ticket was not moved, just uptdate the order on kanban
mysqli_query($mysqli, "UPDATE tickets SET ticket_order = $kanban WHERE ticket_id = $ticket_id");
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
} else {
// If the ticket was moved from a resolved status to another status, we need to update ticket_resolved_at
if ($oldStatus === $statuses['Resolved']) {
mysqli_query($mysqli, "UPDATE tickets SET ticket_order = $kanban, ticket_status = $status, ticket_resolved_at = NULL WHERE ticket_id = $ticket_id");
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
} elseif ($status === $statuses['Resolved']) {
// If the ticket was moved to a resolved status, we need to update ticket_resolved_at
mysqli_query($mysqli, "UPDATE tickets SET ticket_order = $kanban, ticket_status = $status, ticket_resolved_at = NOW() WHERE ticket_id = $ticket_id");
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
// Client notification email
if (!empty($config_smtp_host) && $config_ticket_client_general_notifications == 1) {
@@ -567,7 +567,7 @@ if (isset($_POST['update_kanban_ticket'])) {
} else {
// If the ticket was moved from any status to another status
mysqli_query($mysqli, "UPDATE tickets SET ticket_order = $kanban, ticket_status = $status WHERE ticket_id = $ticket_id");
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
}
}

2
agent/post/client.php
View File

@@ -870,7 +870,7 @@ if (isset($_POST['bulk_add_client_ticket'])) {
}
// Custom action/notif handler
customAction('ticket_create', $ticket_id);
triggerCustomAction('ticket_create', $ticket_id);
}
logAudit("Ticket", "Bulk Create", "$session_name created $client_count tickets for $client_name");

6
agent/post/contact.php
View File

@@ -74,7 +74,7 @@ if (isset($_POST['add_contact'])) {
logAudit("Contact", "Create", "$session_name created contact $name", $client_id, $contact_id);
customAction('contact_create', $contact_id);
triggerCustomAction('contact_create', $contact_id);
flashAlert("Contact <strong>$name</strong> created");
@@ -219,7 +219,7 @@ if (isset($_POST['edit_contact'])) {
logAudit("Contact", "Edit", "$session_name edited contact $name", $client_id, $contact_id);
customAction('contact_update', $contact_id);
triggerCustomAction('contact_update', $contact_id);
flashAlert("Contact <strong>$name</strong> updated");
@@ -498,7 +498,7 @@ if (isset($_POST['bulk_edit_contact_role'])) {
logAudit("Contact", "Edit", "$session_name updated the contact role for $contact_name", $client_id, $contact_id);
customAction('contact_update', $contact_id);
triggerCustomAction('contact_update', $contact_id);
} // End Assign Location Loop

4
agent/post/invoice.php
View File

@@ -45,7 +45,7 @@ if (isset($_POST['add_invoice'])) {
logAudit("Invoice", "Create", "$session_name created Invoice $config_invoice_prefix$invoice_number - $scope", $client_id, $invoice_id);
customAction('invoice_create', $invoice_id);
triggerCustomAction('invoice_create', $invoice_id);
flashAlert("Invoice <strong>$config_invoice_prefix$invoice_number</strong> created");
@@ -156,7 +156,7 @@ if (isset($_POST['add_invoice_copy'])) {
logAudit("Invoice", "Create", "$session_name created new Invoice $config_invoice_prefix$new_invoice_number from $old_invoice_prefix$old_invoice_prefix", $client_id, $new_invoice_id);
customAction('invoice_create', $new_invoice_id);
triggerCustomAction('invoice_create', $new_invoice_id);
flashAlert("Created new Invoice <strong>$config_invoice_prefix$new_invoice_number</strong> from <strong>$old_invoice_prefix$old_invoice_prefix</strong>");

10
agent/post/payment.php
View File

@@ -166,7 +166,7 @@ if (isset($_POST['add_payment'])) {
logAudit("Invoice", "Payment", "Payment amount of " . numfmt_format_currency($currency_format, $amount, $invoice_currency_code) . " added to invoice $invoice_prefix$invoice_number", $client_id, $invoice_id);
customAction('invoice_pay', $invoice_id);
triggerCustomAction('invoice_pay', $invoice_id);
flashAlert("Payment amount <strong>" . numfmt_format_currency($currency_format, $amount, $invoice_currency_code) . "</strong> added");
@@ -307,7 +307,7 @@ if (isset($_POST['apply_credit'])) {
logAudit("Invoice", "Payment", "Credit " . numfmt_format_currency($currency_format, $amount, $session_company_currency) . " applied to invoice $invoice_prefix$invoice_number", $client_id, $invoice_id);
customAction('invoice_pay', $invoice_id);
triggerCustomAction('invoice_pay', $invoice_id);
flashAlert("Credit amount <strong>" . numfmt_format_currency($currency_format, $amount, $session_company_currency) . "</strong> applied");
@@ -497,7 +497,7 @@ if (isset($_POST['add_payment_stripe'])) {
// Notify/log
appNotify("Invoice Paid", "Invoice $invoice_prefix$invoice_number automatically paid", "/agent/invoice.php?invoice_id=$invoice_id", $client_id);
logAudit("Invoice", "Payment", "$session_name initiated Stripe payment amount of " . numfmt_format_currency($currency_format, $invoice_amount, $invoice_currency_code) . " added to invoice $invoice_prefix$invoice_number - $pi_id $extended_log_desc", $client_id, $invoice_id);
customAction('invoice_pay', $invoice_id);
triggerCustomAction('invoice_pay', $invoice_id);
flashAlert("Payment amount <strong>" . numfmt_format_currency($currency_format, $invoice_amount, $invoice_currency_code) . "</strong> added");
@@ -682,7 +682,7 @@ if (isset($_GET['add_payment_stripe'])) {
// Notify/log
appNotify("Invoice Paid", "Invoice $invoice_prefix$invoice_number automatically paid", "invoice.php?invoice_id=$invoice_id", $client_id);
logAudit("Invoice", "Payment", "$session_name initiated Stripe payment amount of " . numfmt_format_currency($currency_format, $invoice_amount, $invoice_currency_code) . " added to invoice $invoice_prefix$invoice_number - $pi_id $extended_log_desc", $client_id, $invoice_id);
customAction('invoice_pay', $invoice_id);
triggerCustomAction('invoice_pay', $invoice_id);
flashAlert("Payment amount <strong>" . numfmt_format_currency($currency_format, $invoice_amount, $invoice_currency_code) . "</strong> added");
@@ -783,7 +783,7 @@ if (isset($_POST['add_bulk_payment'])) {
// Add to Email Body Invoice Portion
$email_body_invoices .= "<br>Invoice <a href=\'https://$config_base_url/guest/guest_view_invoice.php?invoice_id=$invoice_id&url_key=$invoice_url_key\'>$invoice_prefix$invoice_number</a> - Outstanding Amount: " . numfmt_format_currency($currency_format, $invoice_balance, $currency_code) . " - Payment Applied: " . numfmt_format_currency($currency_format, $payment_amount, $currency_code) . " - New Balance: " . numfmt_format_currency($currency_format, $remaining_invoice_balance, $currency_code);
customAction('invoice_pay', $invoice_id);
triggerCustomAction('invoice_pay', $invoice_id);
} // End Invoice Loop

10
agent/post/quote.php
View File

@@ -40,7 +40,7 @@ if (isset($_POST['add_quote'])) {
logAudit("Quote", "Create", "$session_name created quote $config_quote_prefix$quote_number", $client_id, $quote_id);
customAction('quote_create', $quote_id);
triggerCustomAction('quote_create', $quote_id);
flashAlert("Quote <strong>$config_quote_prefix$quote_number</strong> created");
@@ -112,7 +112,7 @@ if (isset($_POST['add_quote_copy'])) {
logAudit("Quote", "Create", "$session_name created quote $config_quote_prefix$quote_number from quote $original_quote_prefix$original_quote_number", $client_id, $new_quote_id);
customAction('quote_create', $new_quote_id);
triggerCustomAction('quote_create', $new_quote_id);
flashAlert("Quote copied");
@@ -205,7 +205,7 @@ if (isset($_POST['add_quote_to_invoice'])) {
mysqli_query($mysqli, "UPDATE tickets SET ticket_invoice_id = $new_invoice_id WHERE ticket_id = $ticket_id AND ticket_invoice_id = '0'"); // Only if ticket doesn't already have an invoice
}
customAction('invoice_create', $new_invoice_id);
triggerCustomAction('invoice_create', $new_invoice_id);
flashAlert("Invoice created from quote <strong>$quote_prefix$quote_number</strong>");
@@ -532,7 +532,7 @@ if (isset($_GET['accept_quote'])) {
logAudit("Quote", "Edit", "$session_name marked quote $quote_prefix$quote_number as accepted", $client_id, $quote_id);
customAction('quote_accept', $quote_id);
triggerCustomAction('quote_accept', $quote_id);
flashAlert("Quote accepted");
@@ -560,7 +560,7 @@ if (isset($_GET['decline_quote'])) {
mysqli_query($mysqli,"INSERT INTO history SET history_status = 'Cancelled', history_description = 'Quote declined by $session_name', history_quote_id = $quote_id");
customAction('quote_decline', $quote_id);
triggerCustomAction('quote_decline', $quote_id);
logAudit("Quote", "Edit", "$session_name marked quote $quote_prefix$quote_number as declined", $client_id, $quote_id);

2
agent/post/recurring_invoice.php
View File

@@ -540,7 +540,7 @@ if (isset($_GET['force_recurring'])) {
logAudit("Invoice", "Create", "$session_name forced recurring invoice into an invoice", $client_id, $new_invoice_id);
customAction('invoice_create', $new_invoice_id);
triggerCustomAction('invoice_create', $new_invoice_id);
flashAlert("Recurring Invoice Forced");

12
agent/post/recurring_ticket.php
View File

@@ -140,7 +140,7 @@ if (isset($_POST['bulk_force_recurring_tickets'])) {
// Notifications
customAction('ticket_create', $id);
triggerCustomAction('ticket_create', $id);
// Get client/contact/ticket details
$sql = mysqli_query(
@@ -280,7 +280,7 @@ if (isset($_GET['force_recurring_ticket'])) {
// Notifications
customAction('ticket_create', $id);
triggerCustomAction('ticket_create', $id);
// Get client/contact/ticket details
$sql = mysqli_query(
@@ -548,7 +548,7 @@ if (isset($_POST['bulk_edit_recurring_ticket_priority'])) {
logAudit("Ticket", "Edit", "$session_name updated the priority on recurring ticket $ticket_subject from $original_recurring_ticket_priority to $priority", $client_id, $recurring_ticket_id);
customAction('recurring_ticket_update', $recurring_ticket_id);
triggerCustomAction('recurring_ticket_update', $recurring_ticket_id);
} // End For Each Recurring Ticket ID Loop
logAudit("Recurring Ticket", " Bulk Edit", "$session_name updated the priority to $priority on $recurring_ticket_count Recurring Tickets");
@@ -590,7 +590,7 @@ if (isset($_POST['bulk_edit_recurring_ticket_category'])) {
logAudit("Recurring Ticket", "Edit", "$session_name updated the category on recurring ticket $recurring_ticket_subject from $previous_recurring_ticket_category_name to $category_name", $client_id, $recurring_ticket_id);
customAction('recurring_ticket_update', $recurring_ticket_id);
triggerCustomAction('recurring_ticket_update', $recurring_ticket_id);
}
logAudit("Recurring Ticket", " Bulk Edit", "$session_name updated the category to $category_name for $recurring_ticket_count Recurring Tickets");
@@ -641,7 +641,7 @@ if (isset($_POST['bulk_edit_recurring_ticket_billable'])) {
logAudit("Recurring Ticket", "Edit", "$session_name updated the billable status on recurring ticket $recurring_ticket_subject from $previous_billable_status to $billable_status", $client_id, $recurring_ticket_id);
customAction('recurring_ticket_update', $recurring_ticket_id);
triggerCustomAction('recurring_ticket_update', $recurring_ticket_id);
}
logAudit("Recurring Ticket", " Bulk Edit", "$session_name updated the billable status to $billable_status for $recurring_ticket_count Recurring Tickets");
@@ -681,7 +681,7 @@ if (isset($_POST['bulk_edit_recurring_ticket_next_run_date'])) {
logAudit("Recurring Ticket", "Edit", "$session_name updated the Next run date on recurring ticket $recurring_ticket_subject from $previous_recurring_ticket_next_run_date to $next_run_date", $client_id, $recurring_ticket_id);
customAction('recurring_ticket_update', $recurring_ticket_id);
triggerCustomAction('recurring_ticket_update', $recurring_ticket_id);
}
logAudit("Recurring Ticket", " Bulk Edit", "$session_name updated the Next run date to $next_run_date for $recurring_ticket_count Recurring Tickets");

50
agent/post/ticket.php
View File

@@ -186,7 +186,7 @@ if (isset($_POST['add_ticket'])) {
}
// Custom action/notif handler
customAction('ticket_create', $ticket_id);
triggerCustomAction('ticket_create', $ticket_id);
logAudit("Ticket", "Create", "$session_name created ticket $config_ticket_prefix$ticket_number - $ticket_subject", $client_id, $ticket_id);
@@ -304,7 +304,7 @@ if (isset($_POST['edit_ticket'])) {
}
// Custom action/notif handler
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
logAudit("Ticket", "Edit", "$session_name edited ticket $ticket_prefix$ticket_number", $client_id, $ticket_id);
@@ -350,7 +350,7 @@ if (isset($_POST['edit_ticket_priority'])) {
logAudit("Ticket", "Edit", "$session_name changed priority from $original_priority to $priority for ticket $ticket_prefix$ticket_number", $client_id, $ticket_id);
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
flashAlert("Priority updated from <strong>$original_priority</strong> to <strong>$priority</strong>");
@@ -436,7 +436,7 @@ if (isset($_POST['edit_ticket_contact'])) {
}
// Custom action/notif handler
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
// Update Ticket History
mysqli_query($mysqli, "INSERT INTO ticket_history SET ticket_history_status = '$ticket_status', ticket_history_description = '$session_name changed the contact from $original_contact_name to $contact_name', ticket_history_ticket_id = $ticket_id");
@@ -839,7 +839,7 @@ if (isset($_POST['assign_ticket'])) {
}
}
customAction('ticket_assign', $ticket_id);
triggerCustomAction('ticket_assign', $ticket_id);
flashAlert("Ticket <strong>$ticket_prefix$ticket_number</strong> assigned to <strong>$agent_name</strong>");
@@ -892,7 +892,7 @@ if (isset($_GET['delete_ticket'])) {
flashAlert("Ticket <strong>$ticket_prefix$ticket_number</strong> along with all replies deleted", 'error');
customAction('ticket_delete', $ticket_id);
triggerCustomAction('ticket_delete', $ticket_id);
redirect("tickets.php");
}
@@ -1013,7 +1013,7 @@ if (isset($_POST['bulk_assign_ticket'])) {
logAudit("Ticket", "Edit", "$session_name reassigned ticket $ticket_prefix$ticket_number to $agent_name", $client_id, $ticket_id);
customAction('ticket_assign', $ticket_id);
triggerCustomAction('ticket_assign', $ticket_id);
$tickets_assigned_body .= "$ticket_prefix$ticket_number - $ticket_subject<br>";
} // End For Each Ticket ID Loop
@@ -1097,7 +1097,7 @@ if (isset($_POST['bulk_edit_ticket_priority'])) {
logAudit("Ticket", "Edit", "$session_name updated the priority on ticket $ticket_prefix$ticket_number - $ticket_subject from $original_ticket_priority to $priority", $client_id, $ticket_id);
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
} // End For Each Ticket ID Loop
logAudit("Ticket", " Bulk Edit", "$session_name updated the priority on $ticket_count");
@@ -1149,7 +1149,7 @@ if (isset($_POST['bulk_edit_ticket_category'])) {
logAudit("Ticket", "Edit", "$session_name updated the category on ticket $ticket_prefix$ticket_number - $ticket_subject from $previous_category_name to $category_name", $client_id, $ticket_id);
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
} // End For Each Ticket ID Loop
logAudit("Ticket", " Bulk Edit", "$session_name updated the category to $category_name on $ticket_count");
@@ -1220,7 +1220,7 @@ if (isset($_POST['bulk_merge_tickets'])) {
logAudit("Ticket", "Merged", "$session_name Merged ticket $ticket_prefix$ticket_number into $ticket_prefix$merge_into_ticket_number", $client_id, $ticket_id);
// Custom action/notif handler
customAction('ticket_merge', $ticket_id);
triggerCustomAction('ticket_merge', $ticket_id);
}
} // End For Each Ticket ID Loop
@@ -1297,7 +1297,7 @@ if (isset($_POST['bulk_resolve_tickets'])) {
logAudit("Ticket", "Resolve", "$session_name resolved $ticket_prefix$ticket_number - $ticket_subject", $client_id, $ticket_id);
customAction('ticket_resolve', $ticket_id);
triggerCustomAction('ticket_resolve', $ticket_id);
// Client notification email
if ((!empty($config_smtp_provider)) && $config_ticket_client_general_notifications == 1 && $private_note == 0) {
@@ -1444,9 +1444,9 @@ if (isset($_POST['bulk_ticket_reply'])) {
// Custom action/notif handler
if ($ticket_reply_type == 'Internal') {
customAction('ticket_reply_agent_internal', $ticket_id);
triggerCustomAction('ticket_reply_agent_internal', $ticket_id);
} else {
customAction('reply_reply_agent_public', $ticket_id);
triggerCustomAction('reply_reply_agent_public', $ticket_id);
}
// Resolve the ticket, if set
@@ -1456,7 +1456,7 @@ if (isset($_POST['bulk_ticket_reply'])) {
// Logging
logAudit("Ticket", "Resolved", "$session_name resolved Ticket $ticket_prefix$ticket_number", $client_id, $ticket_id);
customAction('ticket_resolve', $ticket_id);
triggerCustomAction('ticket_resolve', $ticket_id);
}
// Get Contact Details
@@ -1710,7 +1710,7 @@ if (isset($_POST['bulk_add_asset_ticket'])) {
}
// Custom action/notif handler
customAction('ticket_create', $ticket_id);
triggerCustomAction('ticket_create', $ticket_id);
}
logAudit("Ticket", "Bulk Create", "$session_name created $asset_count tickets for $asset_count");
@@ -1890,9 +1890,9 @@ if (isset($_POST['add_ticket_reply'])) {
// Custom action/notif handler
if ($ticket_reply_type == 'Internal') {
customAction('ticket_reply_agent_internal', $ticket_id);
triggerCustomAction('ticket_reply_agent_internal', $ticket_id);
} else {
customAction('reply_reply_agent_public', $ticket_id);
triggerCustomAction('reply_reply_agent_public', $ticket_id);
}
flashAlert("Ticket <strong>$ticket_prefix$ticket_number</strong> has been updated with your reply and was <strong>$ticket_reply_type</strong>");
@@ -2059,7 +2059,7 @@ if (isset($_POST['merge_ticket'])) {
logAudit("Ticket", "Merged", "$session_name Merged ticket $ticket_prefix$ticket_number into $ticket_prefix$merge_into_ticket_number");
customAction('ticket_merge', $ticket_id);
triggerCustomAction('ticket_merge', $ticket_id);
flashAlert("Ticket merged into $ticket_prefix$merge_into_ticket_number");
@@ -2090,7 +2090,7 @@ if (isset($_POST['change_client_ticket'])) {
logAudit("Ticket", "Change", "$session_name changed ticket client", $client_id, $ticket_id);
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
flashAlert("Ticket client updated");
@@ -2128,7 +2128,7 @@ if (isset($_GET['resolve_ticket'])) {
logAudit("Ticket", "Resolved", "$session_name resolved ticket $ticket_prefix$ticket_number (ID: $ticket_id)", $client_id, $ticket_id);
customAction('ticket_resolve', $ticket_id);
triggerCustomAction('ticket_resolve', $ticket_id);
// Client notification email
if ((!empty($config_smtp_provider)) && $config_ticket_client_general_notifications == 1) {
@@ -2230,7 +2230,7 @@ if (isset($_GET['close_ticket'])) {
logAudit("Ticket", "Closed", "$session_name closed ticket ID $ticket_id", $client_id, $ticket_id);
customAction('ticket_close', $ticket_id);
triggerCustomAction('ticket_close', $ticket_id);
// Client notification email
if ((!empty($config_smtp_provider)) && $config_ticket_client_general_notifications == 1) {
@@ -2328,7 +2328,7 @@ if (isset($_GET['reopen_ticket'])) {
logAudit("Ticket", "Reopened", "$session_name reopened ticket ID $ticket_id", $client_id, $ticket_id);
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
flashAlert("Ticket re-opened");
@@ -2525,7 +2525,7 @@ if (isset($_POST['add_quote_from_ticket'])) {
mysqli_query($mysqli,"INSERT INTO history SET history_status = 'Draft', history_description = 'Quote created from Ticket $ticket_prefix$ticket_number!', history_quote_id = $quote_id");
logAudit("Quote", "Create", "$session_name created quote $config_quote_prefix$quote_number from ticket $ticket_prefix$ticket_number", $client_id, $quote_id);
customAction('quote_create', $quote_id);
triggerCustomAction('quote_create', $quote_id);
flashAlert("Quote <strong>$config_quote_prefix$quote_number</strong> created");
redirect("quote.php?quote_id=$quote_id");
@@ -2789,7 +2789,7 @@ if (isset($_POST['edit_ticket_schedule'])) {
logAudit("Ticket", "Edit", "$session_name edited ticket schedule", $client_id, $ticket_id);
customAction('ticket_schedule', $ticket_id);
triggerCustomAction('ticket_schedule', $ticket_id);
if (empty($conflicting_tickets)) {
flashAlert("Ticket scheduled for $email_datetime");
@@ -2953,7 +2953,7 @@ if (isset($_GET['cancel_ticket_schedule'])) {
logAudit("Ticket", "Edit", "$session_name cancelled ticket schedule", $client_id, $ticket_id);
customAction('ticket_unschedule', $ticket_id);
triggerCustomAction('ticket_unschedule', $ticket_id);
flashAlert("Ticket schedule cancelled", 'error');

2
api/v1/tickets/resolve.php
View File

@@ -40,7 +40,7 @@ if (!empty($ticket_id)) {
logAudit("API", "Success", "Resolved ticket $ticket_prefix$ticket_number via API ($api_key_name)", $client_id);
}
customAction('ticket_resolve', $ticket_id);
triggerCustomAction('ticket_resolve', $ticket_id);
}

18
client/post.php
View File

@@ -74,7 +74,7 @@ if (isset($_POST['add_ticket'])) {
}
// Custom action/notif handler
customAction('ticket_create', $ticket_id);
triggerCustomAction('ticket_create', $ticket_id);
logAudit("Ticket", "Create", "$session_contact_name created ticket $config_ticket_prefix$ticket_number - $subject from the client portal", $session_client_id, $ticket_id);
@@ -178,7 +178,7 @@ if (isset($_POST['add_ticket_comment'])) {
}
// Custom action/notif handler
customAction('ticket_reply_client', $ticket_id);
triggerCustomAction('ticket_reply_client', $ticket_id);
// Redirect back to original page
redirect();
@@ -249,7 +249,7 @@ if (isset($_POST['add_ticket_feedback'])) {
}
// Custom action/notif handler
customAction('ticket_feedback', $ticket_id);
triggerCustomAction('ticket_feedback', $ticket_id);
// Redirect
redirect();
@@ -284,7 +284,7 @@ if (isset($_GET['resolve_ticket'])) {
logAudit("Ticket", "Edit", "$session_contact_name marked ticket $ticket_prefix$ticket_number as resolved in the client portal", $session_client_id, $ticket_id);
// Custom action/notif handler
customAction('ticket_resolve', $ticket_id);
triggerCustomAction('ticket_resolve', $ticket_id);
redirect("ticket.php?id=" . $ticket_id);
@@ -319,7 +319,7 @@ if (isset($_GET['reopen_ticket'])) {
logAudit("Ticket", "Edit", "$session_contact_name reopend ticket $ticket_prefix$ticket_number in the client portal", $session_client_id, $ticket_id);
// Custom action/notif handler
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
redirect("ticket.php?id=" . $ticket_id);
@@ -354,7 +354,7 @@ if (isset($_GET['close_ticket'])) {
logAudit("Ticket", "Edit", "$session_contact_name closed ticket $ticket_prefix$ticket_number in the client portal", $session_client_id, $ticket_id);
// Custom action/notif handler
customAction('ticket_close', $ticket_id);
triggerCustomAction('ticket_close', $ticket_id);
redirect("ticket.php?id=" . $ticket_id);
@@ -435,7 +435,7 @@ if (isset($_POST['add_contact'])) {
// Logging
logAudit("Contact", "Create", "Client contact $session_contact_name created contact $contact_name in the client portal", $session_client_id, $contact_id);
customAction('contact_create', $contact_id);
triggerCustomAction('contact_create', $contact_id);
flashAlert("Contact $contact_name created");
@@ -491,7 +491,7 @@ if (isset($_POST['edit_contact'])) {
redirect('contacts.php');
customAction('contact_update', $contact_id);
triggerCustomAction('contact_update', $contact_id);
}
@@ -678,7 +678,7 @@ if (isset($_GET['add_payment_by_provider'])) {
// Notify/log
appNotify("Invoice Paid", "Invoice $invoice_prefix$invoice_number automatically paid", "/agent/invoice.php?invoice_id=$invoice_id", $client_id);
logAudit("Invoice", "Payment", "$session_name initiated Stripe payment amount of " . numfmt_format_currency($currency_format, $invoice_amount, $invoice_currency_code) . " added to invoice $invoice_prefix$invoice_number - $pi_id $extended_log_desc", $client_id, $invoice_id);
customAction('invoice_pay', $invoice_id);
triggerCustomAction('invoice_pay', $invoice_id);
flashAlert("The amount " . numfmt_format_currency($currency_format, $invoice_amount, $invoice_currency_code) . " paid Invoice $invoice_prefix$invoice_number");

8
cron/cron.php
View File

@@ -349,7 +349,7 @@ if (mysqli_num_rows($sql_recurring_tickets) > 0) {
// Logging
logAudit("Ticket", "Create", "Cron created recurring scheduled $frequency ticket - $subject", $client_id, $id);
customAction('ticket_create', $id);
triggerCustomAction('ticket_create', $id);
// Notifications
@@ -483,7 +483,7 @@ while ($row = mysqli_fetch_assoc($sql_resolved_tickets_to_close)) {
//Logging
logAudit("Ticket", "Closed", "$ticket_prefix$ticket_number auto closed", $client_id, $ticket_id);
customAction('ticket_close', $ticket_id);
triggerCustomAction('ticket_close', $ticket_id);
//TODO: Add client notifs if $config_ticket_client_general_notifications is on
}
@@ -672,7 +672,7 @@ while ($row = mysqli_fetch_assoc($sql_recurring_invoices)) {
appNotify("Recurring Sent", "Recurring Invoice $config_invoice_prefix$new_invoice_number for $client_name Sent", "/agent/invoice.php?invoice_id=$new_invoice_id", $client_id);
customAction('invoice_create', $new_invoice_id);
triggerCustomAction('invoice_create', $new_invoice_id);
//Update recurring dates
@@ -928,7 +928,7 @@ while ($row = mysqli_fetch_assoc($sql_recurring_payments)) {
$extended_log_desc = !$pi_livemode ? '(DEV MODE)' : '';
appNotify("Invoice Paid", "Invoice $invoice_prefix$invoice_number automatically paid", "/agent/invoice.php?invoice_id=$invoice_id", $client_id);
logAudit("Invoice", "Payment", "Auto Stripe payment amount of " . numfmt_format_currency($currency_format, $invoice_amount, $recurring_payment_currency_code) . " added to invoice $invoice_prefix$invoice_number - $pi_id $extended_log_desc", $client_id, $invoice_id);
customAction('invoice_pay', $invoice_id);
triggerCustomAction('invoice_pay', $invoice_id);
} else {
mysqli_query($mysqli, "INSERT INTO history SET history_status = 'Payment failed', history_description = 'Stripe autopay failed: Status {$payment_intent->status}', history_invoice_id = $invoice_id");

6
cron/ticket_email_parser.php
View File

@@ -208,7 +208,7 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
}
addToMailQueue($data);
customAction('ticket_create', $id);
triggerCustomAction('ticket_create', $id);
return true;
}
@@ -367,7 +367,7 @@ function addReply($from_email, $date, $subject, $ticket_number, $message, $attac
mysqli_query($mysqli, "UPDATE tickets SET ticket_status = 2, ticket_resolved_at = NULL WHERE ticket_id = $ticket_id AND ticket_client_id = $client_id LIMIT 1");
logAudit("Ticket", "Edit", "Email parser: Client contact $from_email_esc updated ticket $config_ticket_prefix$ticket_number_esc ($subject)", $client_id, $ticket_id);
customAction('ticket_reply_client', $ticket_id);
triggerCustomAction('ticket_reply_client', $ticket_id);
return true;
} else {
return false;
@@ -856,7 +856,7 @@ foreach ($messages as $message) {
$contact_id = mysqli_insert_id($mysqli);
logAudit("Contact", "Create", "Email parser: created contact " . mysqli_real_escape_string($mysqli, $contact_name), $client_id, $contact_id);
customAction('contact_create', $contact_id);
triggerCustomAction('contact_create', $contact_id);
$email_processed = addTicket($contact_id, $contact_name, $contact_email, $client_id, $date, $subject, $message_body, $attachments, $original_message_file, $ccs);
}

2
functions/logging.php
View File

@@ -4,7 +4,7 @@
// Split from the former monolithic functions.php
function customAction($trigger, $entity) {
function triggerCustomAction($trigger, $entity) {
$original_dir = getcwd(); // Save
chdir(dirname(__FILE__));

2
guest/guest_pay_invoice_stripe.php
View File

@@ -244,7 +244,7 @@ if (isset($_GET['invoice_id'], $_GET['url_key']) && !isset($_GET['payment_intent
// Notify
appNotify("Invoice Paid", "Invoice $invoice_prefix$invoice_number has been paid by $client_name - $ip - $os - $browser", "/agent/invoice.php?invoice_id=$invoice_id", $pi_client_id);
customAction('invoice_pay', $invoice_id);
triggerCustomAction('invoice_pay', $invoice_id);
$extended_log_desc = '';
if (!$pi_livemode) {

10
guest/guest_post.php
View File

@@ -28,7 +28,7 @@ if (isset($_GET['accept_quote'], $_GET['url_key'])) {
// Notification
appNotify("Quote Accepted", "Quote $quote_prefix$quote_number has been accepted by $client_name", "/agent/quote.php?quote_id=$quote_id", $client_id);
customAction('quote_accept', $quote_id);
triggerCustomAction('quote_accept', $quote_id);
// Internal email notification
@@ -93,7 +93,7 @@ if (isset($_GET['decline_quote'], $_GET['url_key'])) {
// Notification
appNotify("Quote Declined", "Quote $quote_prefix$quote_number has been declined by $client_name", "/agent/quote.php?quote_id=$quote_id", $client_id);
customAction('quote_decline', $quote_id);
triggerCustomAction('quote_decline', $quote_id);
// Internal email notification
@@ -152,7 +152,7 @@ if (isset($_GET['reopen_ticket'], $_GET['url_key'])) {
// Add reply
mysqli_query($mysqli, "INSERT INTO ticket_replies SET ticket_reply = 'Ticket reopened by client (guest URL).', ticket_reply_type = 'Internal', ticket_reply_by = 0, ticket_reply_ticket_id = $ticket_id");
customAction('ticket_update', $ticket_id);
triggerCustomAction('ticket_update', $ticket_id);
flashAlert("Ticket reopened");
@@ -180,7 +180,7 @@ if (isset($_GET['close_ticket'], $_GET['url_key'])) {
// Add reply
mysqli_query($mysqli, "INSERT INTO ticket_replies SET ticket_reply = 'Ticket closed by client (guest URL).', ticket_reply_type = 'Internal', ticket_reply_by = 0, ticket_reply_ticket_id = $ticket_id");
customAction('ticket_close', $ticket_id);
triggerCustomAction('ticket_close', $ticket_id);
flashAlert("Ticket closed");
@@ -217,7 +217,7 @@ if (isset($_GET['add_ticket_feedback'], $_GET['url_key'])) {
redirect();
customAction('ticket_feedback', $ticket_id);
triggerCustomAction('ticket_feedback', $ticket_id);
} else {
echo "Invalid!!";