mirror of https://github.com/itflow-org/itflow
Update Ticket Details Page, remove the non working selectable comment type ad wrapped the Ticket Reply in a card body
This commit is contained in:
johnnyq
parent
2e0841abb3
commit
a152a4a1a0
103
ticket.php
103
ticket.php
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@ -565,21 +565,23 @@ if (isset($_GET['ticket_id'])) {
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<!-- Only show ticket reply modal if status is not closed -->
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<?php if (empty($ticket_resolved_at) && empty($ticket_closed_at)) { ?>
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<form class="mb-3 d-print-none" action="post.php" method="post" autocomplete="off">
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<div class="card card-body d-print-none">
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="ticket_id" id="ticket_id" value="<?php echo $ticket_id; ?>">
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<input type="hidden" name="client_id" id="client_id" value="<?php echo $client_id; ?>">
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<div class="form-group">
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<div class="btn-group btn-group-toggle" data-toggle="buttons">
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<label class="btn btn-light active">
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<input type="radio" name="public_reply_type" value="2" checked>Public Comment & Email
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<label class="btn btn-outline-secondary active">
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<input type="radio" name="public_reply_type" value="0" checked>Internal Note
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</label>
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<label class="btn btn-light">
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<label class="btn btn-outline-secondary">
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<input type="radio" name="public_reply_type" value="2">Public Comment & Email
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</label>
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<label class="btn btn-outline-secondary">
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<input type="radio" name="public_reply_type" value="1">Public Comment
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</label>
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<label class="btn btn-light">
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<input type="radio" name="public_reply_type" value="0">Internal Note
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</label>
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</div>
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<?php if ($config_ai_enable) { ?>
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<div class="float-right">
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@ -587,9 +589,7 @@ if (isset($_GET['ticket_id'])) {
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<button id="undoButton" class="btn btn-secondary" type="button" style="display:none;"><i class="fas fa-fw fa-redo-alt mr-2"></i>Undo</button>
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</div>
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<?php } ?>
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</div>
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</div>
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<div class="form-group">
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<textarea class="form-control tinymce<?php if ($config_ai_enable) { echo "ai"; } ?>" id="textInput" name="ticket_reply" placeholder="Type a response"></textarea>
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@ -652,91 +652,12 @@ if (isset($_GET['ticket_id'])) {
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</div>
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</form>
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</div>
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<!-- End IF for reply modal -->
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<?php } ?>
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<!-- Ticket Responses -->
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<ul class="nav nav-tabs" id="ticketComments">
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<li class="nav-item">
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<button class="nav-link active" id="all-comments-tab" data-toggle="tab" data-target="#allComments" type="button">
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All Comments
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<span class="right badge badge-pill badge-dark ml-2"><?php echo $ticket_all_comments_count; ?></span>
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</button>
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</li>
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<li class="nav-item">
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<button class="nav-link" id="public-comments-tab" data-toggle="tab" data-target="#publicComments" type="button">
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Public
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<span class="right badge badge-pill badge-dark ml-2"><?php echo $ticket_public_comments_count; ?></span>
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</button>
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</li>
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<li class="nav-item">
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<button class="nav-link" id="notes-tab" data-toggle="tab" data-target="#notes" type="button">
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Internal Notes
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<span class="right badge badge-pill badge-dark ml-2"><?php echo $ticket_internal_notes_count; ?></span>
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</button>
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</li>
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<li class="nav-item">
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<button class="nav-link" id="public-comments-tab" data-toggle="tab" data-target="#publicComments" type="button">
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Client Communication
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<span class="right badge badge-pill badge-dark ml-2"><?php echo $ticket_public_comments_count; ?></span>
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</button>
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</li>
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<li class="nav-item ml-auto">
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<button class="nav-link" id="events-tab" data-toggle="tab" data-target="#events" type="button">
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Events
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<span class="right badge badge-pill badge-dark ml-2"><?php echo $ticket_events_count; ?></span>
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</button>
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</li>
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<li class="nav-item">
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<button class="nav-link" id="tasks-tab" data-toggle="tab" data-target="#tasks" type="button">
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Tasks
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<span class="right badge badge-pill badge-dark ml-2"><?php echo $task_count; ?></span>
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</button>
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</li>
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</ul>
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<div class="tab-content" id="myTabContent">
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<div class="tab-pane fade show active" id="allComments">All Comments</div>
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<div class="tab-pane fade" id="publicComments">Public Comments</div>
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<div class="tab-pane fade" id="notes">Internal Notes</div>
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<div class="tab-pane fade" id="events">
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<div class="card">
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<table class="table">
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<thead>
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<tr>
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<th>Timestamp</th>
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<th>Description</th>
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<th>User</th>
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</tr>
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</thead>
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<tbody>
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<!-- Ticket Events -->
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<?php
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while ($row = mysqli_fetch_array($sql_ticket_events)) {
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$log_id = intval($row['log_id']);
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$log_description = nullable_htmlentities($row['log_description']);
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$log_created_at = nullable_htmlentities($row['log_created_at']);
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$log_user_id = intval($row['log_user_id']);
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$log_user_name = nullable_htmlentities($row['user_name']);
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?>
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<tr>
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<td><?php echo $log_created_at; ?></td>
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<td><?php echo $log_description; ?></td>
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<td><?php echo $log_user_name; ?></td>
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</tr>
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<?php
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}
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?>
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</tbody>
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</table>
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</div>
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</div>
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<div class="tab-pane fade" id="tasks">Tasks</div>
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</div>
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<h6>Responses <?php echo $ticket_all_comments_count; ?></h6>
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<!-- Ticket replies -->
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<?php
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