Fixed issues with ticket notifications

This commit is contained in:
johnnyq 2023-09-05 13:53:42 -04:00
parent d76f864c56
commit baea5ed997
3 changed files with 7 additions and 8 deletions

View File

@ -1,3 +1,4 @@
body{
font-size: .875rem;
}
}

View File

@ -2,7 +2,7 @@
<div class="card-body py-2">
<div class="row">
<div class="col">
<a href="#" data-toggle="collapse" data-target="#Collapse"><h4 class="text-secondary"><strong><?php echo $client_name; ?></strong></h4></a>
<a href="#" data-toggle="collapse" data-target="#clientHeader"><h4 class="text-secondary"><strong><?php echo $client_name; ?></strong></h4></a>
</div>
<div class="col">
<?php if ($session_user_role == 3) { ?>
@ -32,9 +32,7 @@
</div>
</div>
<div class="collapse show" id="Collapse">
<div class="collapse show" id="clientHeader">
<div class="row">

View File

@ -218,7 +218,7 @@ if (isset($_POST['assign_ticket'])) {
// Notification
if (intval($session_user_id) !== $assigned_to || $assigned_to !== 0) {
if ($session_user_id != $assigned_to && $assigned_to != 0) {
// App Notification
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = 'Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped has been assigned to you by $session_name', notification_client_id = $client_id, notification_user_id = $assigned_to");
@ -392,13 +392,13 @@ if (isset($_POST['add_ticket_reply'])) {
//End Mail IF
// Notification for assigned ticket user
if (intval($session_user_id) !== $ticket_assigned_to || $ticket_assigned_to !== 0) {
if ($session_user_id != $ticket_assigned_to && $ticket_assigned_to != 0) {
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that is assigned to you', notification_client_id = $client_id, notification_user_id = $ticket_assigned_to");
}
// Notification for user that opened the ticket
if (intval($session_user_id) !== $ticket_created_by || $ticket_created_by !== 0) {
if ($session_user_id != $ticket_created_by && $ticket_created_by != 0) {
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that you opened', notification_client_id = $client_id, notification_user_id = $ticket_created_by");
}