Merge pull request #1265 from MydsiIversen/Time-API

feat: Add API endpoint to retrieve time worked by technicians
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wrongecho 2026-02-09 14:23:02 +00:00 committed by GitHub
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<?php
/*
* API - technicians/time.php
* Returns time worked by technicians on tickets
*
* GET Parameters:
* api_key (required) - API key for authentication
* year (optional) - Filter by year (default: current year)
* month (optional) - Filter by month 1-12 (default: current month)
* technician_id (optional) - Filter by specific technician user ID
* limit (optional) - Number of results to return (default: 50)
* offset (optional) - Offset for pagination (default: 0)
*/
require_once '../validate_api_key.php';
require_once '../require_get_method.php';
// Get filter parameters
$year = isset($_GET['year']) ? intval($_GET['year']) : intval(date('Y'));
$month = isset($_GET['month']) ? intval($_GET['month']) : null;
// Validate month if provided
if ($month !== null && ($month < 1 || $month > 12)) {
$return_arr['success'] = "False";
$return_arr['message'] = "Invalid month parameter. Must be between 1 and 12.";
echo json_encode($return_arr);
exit();
}
// Optional technician filter
$technician_id = isset($_GET['technician_id']) ? intval($_GET['technician_id']) : null;
// Build WHERE conditions for date filtering
$date_conditions = "YEAR(tr.ticket_reply_created_at) = $year";
if ($month !== null) {
$date_conditions .= " AND MONTH(tr.ticket_reply_created_at) = $month";
}
// Build technician filter
$technician_condition = "";
if ($technician_id !== null) {
$technician_condition = "AND tr.ticket_reply_by = $technician_id";
}
// Query to get time worked per ticket reply, grouped by technician
$sql = mysqli_query(
$mysqli,
"SELECT
t.ticket_id,
CONCAT(t.ticket_prefix, t.ticket_number) AS ticket_number,
t.ticket_subject,
c.client_id,
c.client_name AS company,
u.user_id AS technician_id,
u.user_name AS technician,
SEC_TO_TIME(SUM(TIME_TO_SEC(tr.ticket_reply_time_worked))) AS time_worked
FROM ticket_replies tr
INNER JOIN tickets t ON t.ticket_id = tr.ticket_reply_ticket_id
INNER JOIN clients c ON c.client_id = t.ticket_client_id
INNER JOIN users u ON u.user_id = tr.ticket_reply_by
WHERE tr.ticket_reply_time_worked IS NOT NULL
AND tr.ticket_reply_time_worked != '00:00:00'
AND $date_conditions
AND t.ticket_client_id LIKE '$client_id'
$technician_condition
GROUP BY t.ticket_id, u.user_id
ORDER BY c.client_name ASC, t.ticket_number ASC, u.user_name ASC
LIMIT $limit OFFSET $offset"
);
// Output
require_once "../read_output.php";