AS1024
/
itflow
mirror of https://github.com/itflow-org/itflow
1
0
Fork 0
Code Issues Packages Projects Releases Wiki Activity

Group Ticket Replies and only search in ticket reply not ticket subject or ticket details In global search

This commit is contained in:
johnnyq 2024-03-20 13:36:04 -04:00
parent 6790464e90
commit c0115a26c5
1 changed files with 49 additions and 25 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

74
global_search.php
View File

@ -103,8 +103,8 @@ if (isset($_GET['query'])) {
LEFT JOIN tickets ON ticket_reply_ticket_id = ticket_id
LEFT JOIN clients ON ticket_client_id = client_id
WHERE ticket_reply_archived_at IS NULL
AND (ticket_reply LIKE '%$query%' OR ticket_subject LIKE '%$query%' OR ticket_details LIKE '%$query%')
ORDER BY ticket_id DESC LIMIT 5"
AND (ticket_reply LIKE '%$query%')
ORDER BY ticket_id DESC, ticket_reply_id ASC LIMIT 20"
);
$q = nullable_htmlentities($_GET['query']);
@ -648,36 +648,60 @@ if (isset($_GET['query'])) {
<div class="card-body">
<?php
$last_ticket_id = null; // Track the last ticket ID processed
while ($row = mysqli_fetch_array($sql_ticket_replies)) {
$ticket_id = intval($row['ticket_id']);
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$ticket_reply = $purifier->purify($row['ticket_reply']);
$client_id = intval($row['ticket_client_id']);
$client_name = nullable_htmlentities($row['client_name']);
// Only output the ticket header if we're at a new ticket
if ($ticket_id !== $last_ticket_id) {
if ($last_ticket_id !== null) {
// Close the previous ticket's card (except for the very first ticket)
echo '</div></div>';
}
?>
<div class="card card-outline">
<div class="card-header">
<h3 class="card-title">
<?php echo "$client_name - $ticket_prefix$ticket_number - $ticket_subject"; ?>
</h3>
<div class="card-tools">
<a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>" target="_blank">Open <i class="fa fa-fw fa-external-link-alt"></i></a>
</div>
</div>
<div class="card-body prettyContent">
<div class="media">
<div class="media-body">
<?php echo $ticket_reply; ?>
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$client_id = intval($row['ticket_client_id']);
$client_name = nullable_htmlentities($row['client_name']);
// Output the ticket header
?>
<div class="card card-outline">
<div class="card-header">
<h3 class="card-title">
<?php echo "$client_name - $ticket_prefix$ticket_number - $ticket_subject"; ?>
</h3>
<div class="card-tools">
<a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>" target="_blank">Open <i class="fa fa-fw fa-external-link-alt"></i></a>
</div>
</div>
</div>
</div>
<div class="card-body prettyContent">
<?php
}
<?php } ?>
$ticket_reply = $purifier->purify($row['ticket_reply']);
// Output the ticket reply
?>
<div class="media">
<i class="fas fa-fw fa-reply mr-3"></i>
<div class="media-body">
<?php echo $ticket_reply; ?>
</div>
</div>
<hr>
<?php
$last_ticket_id = $ticket_id; // Update the last ticket ID
}
if ($last_ticket_id !== null) {
// Close the last ticket's card
echo '</div></div>';
}
?>
</div>