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Bugfix: Ticket report - average time to close

This commit is contained in:
Marcus Hill 2024-06-08 07:32:41 +01:00
parent 551146d3e2
commit c06c240e2a
1 changed files with 3 additions and 2 deletions
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5
report_ticket_by_client.php
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@ -79,7 +79,7 @@ $sql_clients = mysqli_query($mysqli, "SELECT client_id, client_name FROM clients
<th>Client</th>
<th class="text-right">Tickets raised</th>
<th class="text-right">Tickets closed</th>
<th class="text-right">Time worked <i>(H:M:S)</i></th>
<th class="text-right">Total Time worked <i>(H:M:S)</i></th>
<th class="text-right">Avg time to close</th>
</tr>
</thead>
@ -119,6 +119,7 @@ $sql_clients = mysqli_query($mysqli, "SELECT client_id, client_name FROM clients
$total += ($closedTime->getTimestamp() - $openedTime->getTimestamp());
$count++;
}
$avg_time_to_close = $total / $count;
?>
@ -127,7 +128,7 @@ $sql_clients = mysqli_query($mysqli, "SELECT client_id, client_name FROM clients
<td class="text-right"><?php echo $ticket_raised_count; ?></td>
<td class="text-right"><?php echo $ticket_closed_count; ?></td>
<td class="text-right"><?php echo $ticket_total_time_worked; ?></td>
<td class="text-right"><?php echo secondsToTime($total); ?></td>
<td class="text-right"><?php echo secondsToTime($avg_time_to_close); ?></td>
</tr>
<?php
}