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README.md
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·
<a href="https://forum.itflow.org/t/bug">Report Bug</a>
·
<a href="https://forum.itflow.org/t/features">Request Feature</a>
<a href="https://forum.itflow.org/t/features">Suggest Feature</a>
·
<a href="https://github.com/itflow-org/itflow/security/policy">Security</a>
</p>
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### The Problem
- You're a small but busy managed service provider with 101 things to do. Information about your clients is unorganised, unstructured and outdated.
- For some work, you seem to spend longer looking for the relevant documentation than actually working on the issue/project.
- On top of the technical day to day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.
- MSP tools can be expensive, with recurring licensing costs adding up quickly.
- On top of the technical day-to-day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.
### The Solution: ITFlow
- ITFlow consolidates common MSP needs (documentation, ticketing and billing) into one unified system.
- ITFlow consolidates common MSP needs (documentation, ticketing and billing) into one unified, free platform that you control.
<!-- GETTING STARTED -->
## Getting Started
### Self Hosting
- The best installation method is to use the [install script](https://docs.itflow.org/installation_script) on Ubuntu/Debian. A video walk through is available [here](https://www.youtube.com/watch?v=kKz9NOU_1XE).
- The best installation method is to use the [install script](https://docs.itflow.org/installation_script) on Ubuntu/Debian. See the [video](https://www.youtube.com/watch?v=kKz9NOU_1XE) walk through.
```
wget -O itflow_install.sh https://github.com/itflow-org/itflow-install-script/raw/main/itflow_install.sh
bash itflow_install.sh
@@ -61,25 +61,25 @@
- Other manual installation methods are available in the [docs](https://docs.itflow.org/installation).
### Managed Hosting
- If you'd prefer, we can [host ITFlow for you](https://services.itflow.org/hosting.php).
- If you'd prefer, we can [host ITFlow for you](https://services.itflow.org/hosting.php) (coming soon).
<!-- FEATURES -->
## Key Features
* Client documentation - assets, contacts, domains, docs, files, passwords, and more
* Accounting / Billing - finance dashboard, quotes, invoices, accounting, expenses, etc
* Client Portal - self service quote/invoice/ticket management for clients
* Alerting - account balance, invoices, domain/SSL renewals
* Completely free & open-source alternative to ITGlue and Hudu
* Client documentation - assets, contacts, domains, docs/files, passwords, tickets, and more
* Billing - quotes, invoices and expenses, with Stripe integration for online payments
* Alerting - domain and SSL expiry/renewals
* Client Portal - self service quote, invoice, and ticket management for clients
<!-- ROADMAP -->
## Roadmap / Future to-do
We track the implementation of confirmed features and bugs via [TaskFlow](https://tasks.dev.itflow.org/tasks.php). Use the [forum](https://forum.itflow.org) to request features or raise bug reports.
We track the implementation of confirmed features and bugs via [TaskFlow](https://tasks.dev.itflow.org/tasks.php). Use the [forum](https://forum.itflow.org) to suggest new features or report bugs.
<!-- CONTRIBUTING -->
## Support & Contributions
### Forum
For help using ITFlow, bugs, feature requests, and general ideas / discussions please use the community [forum](https://forum.itflow.org).
For help using ITFlow, bugs, feature suggestions, and other general ideas or discussions, please use the community [forum](https://forum.itflow.org).
### Contributing
We have temporarily paused PRs from the community.
@@ -90,17 +90,16 @@ We have temporarily paused PRs from the community.
</a>
### Supporters
We’re incredibly grateful to the organizations and individuals who support the project - a big thank you to:
We’re incredibly grateful to the organizations and individuals who [sponsor](https://services.itflow.org) the project - a big thank you to:
- CompuMatter
- F1 for HELP
- digiBandit
- JetBrains (PhpStorm)
## License
ITFlow is distributed "as is" under the GPL License, WITHOUT WARRANTY OF ANY KIND. See [`LICENSE`](https://github.com/itflow-org/itflow/blob/master/LICENSE) for details.
## Security
* As of 2025, we now have a stable release of the project.
* We've had a stable release of the project since Jan 2025.
* Whilst we are confident in the safety of the code, no system is risk-free. Nearly all software has bugs. Use your best judgement before storing highly confidential information in ITFlow.
* If you have a security concern, privately report it [here](https://github.com/itflow-org/itflow/security/policy).