Moved Ticket Reply on top of comments for now more than likely will place it inside a modal

This commit is contained in:
johnnyq 2022-01-08 15:18:32 -05:00
parent 48116258b9
commit c8e789396b
1 changed files with 49 additions and 49 deletions

View File

@ -143,6 +143,55 @@ if(isset($_GET['ticket_id'])){
</div>
</div>
<form class="mb-3" action="post.php" method="post" autocomplete="off">
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
<div class="form-group">
<textarea class="form-control summernote" name="ticket_reply" required></textarea>
</div>
<div class="form-row">
<div class="col-md-2">
<div class="form-group">
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
</div>
<select class="form-control select2" name="status" required>
<option <?php if($ticket_status == 'Open'){ echo "selected"; } ?> >Open</option>
<option <?php if($ticket_status == 'Working'){ echo "selected"; } ?> >Working</option>
<option <?php if($ticket_status == 'On Hold'){ echo "selected"; } ?> >On Hold</option>
<option <?php if($ticket_status == 'Closed'){ echo "selected"; } ?> >Closed</option>
</select>
</div>
</div>
</div>
<div class="col-sm-2">
<div class="form-group">
<input class="form-control timepicker" id="time_worked" name="time" type="time" step="1" value="00:00:00" onchange="setTime()"/>
</div>
</div>
<?php //if(!empty($config_smtp_host) AND !empty($client_email)){ ?>
<div class="col-md-2">
<div class="form-group">
<div class="custom-control custom-checkbox">
<input type="checkbox" class="custom-control-input" id="customControlAutosizing" name="public_reply_type" value="1" checked>
<label class="custom-control-label" for="customControlAutosizing">Email update to client (Public Update)</label>
</div>
</div>
</div>
<?php //} ?>
<div class="col-md-2">
<button type="submit" name="add_ticket_reply" class="btn btn-primary"><i class="fa fa-fw fa-check"></i> Save & Reply</button>
</div>
</div>
</form>
<?php
$sql = mysqli_query($mysqli,"SELECT * FROM ticket_replies LEFT JOIN users ON ticket_reply_by = user_id WHERE ticket_reply_ticket_id = $ticket_id AND ticket_reply_archived_at IS NULL ORDER BY ticket_reply_id DESC");
@ -214,55 +263,6 @@ if(isset($_GET['ticket_id'])){
?>
<form class="mb-3" action="post.php" method="post" autocomplete="off">
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
<div class="form-group">
<textarea class="form-control summernote" name="ticket_reply" required></textarea>
</div>
<div class="form-row">
<div class="col-md-2">
<div class="form-group">
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
</div>
<select class="form-control select2" name="status" required>
<option <?php if($ticket_status == 'Open'){ echo "selected"; } ?> >Open</option>
<option <?php if($ticket_status == 'Working'){ echo "selected"; } ?> >Working</option>
<option <?php if($ticket_status == 'On Hold'){ echo "selected"; } ?> >On Hold</option>
<option <?php if($ticket_status == 'Closed'){ echo "selected"; } ?> >Closed</option>
</select>
</div>
</div>
</div>
<div class="col-sm-2">
<div class="form-group">
<input class="form-control timepicker" id="time_worked" name="time" type="time" step="1" value="00:00:00" onchange="setTime()"/>
</div>
</div>
<?php //if(!empty($config_smtp_host) AND !empty($client_email)){ ?>
<div class="col-md-2">
<div class="form-group">
<div class="custom-control custom-checkbox">
<input type="checkbox" class="custom-control-input" id="customControlAutosizing" name="public_reply_type" value="1" checked>
<label class="custom-control-label" for="customControlAutosizing">Email update to client (Public Update)</label>
</div>
</div>
</div>
<?php //} ?>
<div class="col-md-2">
<button type="submit" name="add_ticket_reply" class="btn btn-primary"><i class="fa fa-fw fa-check"></i> Save & Reply</button>
</div>
</div>
</form>
</div>
<div class="col-md-3">