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https://github.com/itflow-org/itflow
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Added Your Tickets to the technical portion of the dashboard
This commit is contained in:
johnnyq
124
dashboard.php
124
dashboard.php
@@ -587,6 +587,16 @@ $sql_certs_expiring = mysqli_fetch_assoc(mysqli_query(
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));
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));
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$expiring_certificates = $sql_certs_expiring['expiring_certs'];
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$expiring_certificates = $sql_certs_expiring['expiring_certs'];
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$sql_your_tickets = mysqli_query(
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$mysqli,
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"SELECT * FROM tickets
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LEFT JOIN clients ON ticket_client_id = client_id
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LEFT JOIN contacts ON ticket_contact_id = contact_id
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WHERE ticket_assigned_to = $session_user_id
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AND ticket_status != 'Closed'
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ORDER BY ticket_number DESC"
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);
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?>
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?>
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<!-- Icon Cards-->
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<!-- Icon Cards-->
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@@ -673,6 +683,120 @@ $expiring_certificates = $sql_certs_expiring['expiring_certs'];
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</div> <!-- rows -->
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</div> <!-- rows -->
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<?php if ($sql_your_tickets) { ?>
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<div class="row">
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<div class="col-12">
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<div class="card card-dark mb-3">
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<div class="card-header">
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<h3 class="card-title"><i class="fa fa-fw fa-life-ring mr-2"></i>Your Open Tickets</h3>
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<div class="card-tools">
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<button type="button" class="btn btn-tool" data-card-widget="remove">
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<i class="fas fa-times"></i>
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</button>
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</div>
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</div>
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<div class="table-responsive-sm">
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<table class="table table-sm">
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<thead>
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<tr>
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<th>Number</th>
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<th>Subject</th>
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<th>Client</th>
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<th>Contact</th>
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<th>Priority</th>
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<th>Status</th>
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<th>Last Response</th>
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</tr>
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</thead>
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<tbody>
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<?php
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while ($row = mysqli_fetch_array($sql_your_tickets)) {
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$ticket_id = intval($row['ticket_id']);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$ticket_subject = nullable_htmlentities($row['ticket_subject']);
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$ticket_priority = nullable_htmlentities($row['ticket_priority']);
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$ticket_status = nullable_htmlentities($row['ticket_status']);
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$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
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$ticket_created_at_time_ago = timeAgo($row['ticket_created_at']);
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$ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
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$ticket_updated_at_time_ago = timeAgo($row['ticket_updated_at']);
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if (empty($ticket_updated_at)) {
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if ($ticket_status == "Closed") {
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$ticket_updated_at_display = "<p>Never</p>";
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} else {
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$ticket_updated_at_display = "<p class='text-danger'>Never</p>";
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}
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} else {
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$ticket_updated_at_display = "$ticket_updated_at_time_ago";
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}
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$client_id = intval($row['ticket_client_id']);
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$client_name = nullable_htmlentities($row['client_name']);
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$contact_id = intval($row['ticket_contact_id']);
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$contact_name = nullable_htmlentities($row['contact_name']);
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if ($ticket_status == "Pending-Assignment") {
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$ticket_status_color = "danger";
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} elseif ($ticket_status == "Assigned") {
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$ticket_status_color = "primary";
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} elseif ($ticket_status == "In-Progress") {
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$ticket_status_color = "success";
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} elseif ($ticket_status == "Closed") {
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$ticket_status_color = "dark";
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} else{
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$ticket_status_color = "secondary";
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}
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if ($ticket_priority == "High") {
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$ticket_priority_color = "danger";
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} elseif ($ticket_priority == "Medium") {
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$ticket_priority_color = "warning";
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} else{
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$ticket_priority_color = "info";
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}
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if (empty($contact_name)) {
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$contact_display = "-";
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} else {
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$contact_display = "<a href='client_contact_details.php?client_id=$client_id&contact_id=$contact_id'>$contact_name</a>";
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}
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?>
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<tr class="<?php if(empty($ticket_updated_at)) { echo "text-bold"; }?>">
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<td><a class="text-dark" href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><?php echo "$ticket_prefix$ticket_number"; ?></a></td>
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<td>
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<a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><?php echo $ticket_subject; ?></a>
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</td>
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<td>
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<a href="client_tickets.php?client_id=<?php echo $client_id; ?>"><strong><?php echo $client_name; ?></strong></a>
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</td>
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<td><?php echo $contact_display; ?></td>
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<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_priority_color; ?>'><?php echo $ticket_priority; ?></span></td>
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<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status; ?></span></td>
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<td><?php echo $ticket_updated_at_display; ?></td>
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</tr>
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<?php
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}
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?>
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</tbody>
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</table>
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</div>
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</div>
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</div>
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</div>
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<?php } ?>
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<?php } ?>
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<?php } ?>
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<!-- End Tech Dashboard -->
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<!-- End Tech Dashboard -->
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