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Added Ticket Priority, field ticket_priority added to ticket table, New DB Sructure Dump

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johnny@pittpc.com
2021-01-22 18:06:42 -05:00
parent 18c9038955
commit d30481d506
7 changed files with 44 additions and 9 deletions
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6
post.php
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@@ -741,6 +741,7 @@ if(isset($_POST['add_ticket'])){
$client_id = intval($_POST['client']);
$subject = strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject']));
$priority = strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority']));
$details = mysqli_real_escape_string($mysqli,$_POST['details']);
//Get the next Ticket Number and add 1 for the new ticket number
@@ -748,7 +749,7 @@ if(isset($_POST['add_ticket'])){
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, client_id = $client_id, company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, client_id = $client_id, company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Created', log_description = '$subject', log_created_at = NOW(), client_id = $client_id, company_id = $session_company_id, user_id = $session_user_id");
@@ -763,9 +764,10 @@ if(isset($_POST['edit_ticket'])){
$ticket_id = intval($_POST['ticket_id']);
$subject = strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject']));
$priority = strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority']));
$details = mysqli_real_escape_string($mysqli,$_POST['details']);
mysqli_query($mysqli,"UPDATE tickets SET ticket_subject = '$subject', ticket_details = '$details' ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id");
mysqli_query($mysqli,"UPDATE tickets SET ticket_subject = '$subject', ticket_priority = '$priority', ticket_details = '$details' ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Modified', log_description = '$subject', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");