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Minor ticket details sprucing little more padding on top ticket details and move subject to top with Ticket number

This commit is contained in:
johnnyq 2025-11-04 19:25:07 -05:00
parent df6d955261
commit d365f48192
2 changed files with 81 additions and 73 deletions
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2
agent/modals/ticket/ticket_priority.php
View File

@ -23,7 +23,7 @@ ob_start();
?>
<div class="modal-header bg-dark">
<h5 class="modal-title"><i class="fa fa-fw fa-thermometer-half mr-2"></i>Editing ticket priority: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
<h5 class="modal-title"><i class="fa fa-fw fa-thermometer-half mr-2"></i>Editing priority: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong></h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>

152
agent/ticket.php
View File

@ -361,19 +361,23 @@ if (isset($_GET['ticket_id'])) {
<li class="breadcrumb-item">
<a href="tickets.php?client_id=<?php echo $client_id; ?>"><?= $client_name ?> Tickets</a>
</li>
<li class="breadcrumb-item active"><i class="fas fa-life-ring mr-1"></i><?php echo "$ticket_prefix$ticket_number";?></li>
<li class="breadcrumb-item active"><?php echo "$ticket_prefix$ticket_number";?></li>
</ol>
<div class="card">
<div class="card-header p-2 px-2">
<div class="card-header pb-2">
<div class="card-title">
<i class="fa fa-2x fa-fw fa fa-life-ring text-secondary mr-1"></i>
<span class="h4">
<?php echo "$ticket_prefix$ticket_number"; ?>
<span class='badge badge-pill text-light ml-1' style="background-color: <?php echo $ticket_status_color; ?>">
<?php echo $ticket_status_name; ?>
</span>
</span>
<div class="media">
<i class="fa fa-fw fa-2x fa-life-ring mr-2"></i>
<div class="media-body">
<div class="text-bold">Ticket <?= "$ticket_prefix$ticket_number" ?>
<span class='badge badge-pill text-light ml-1' style="background-color: <?= $ticket_status_color ?>">
<?= $ticket_status_name ?>
</span>
</div>
<small class="text-secondary"><?= $ticket_subject ?></small>
</div>
</div>
</div>
<?php if (lookupUserPermission("module_support") >= 2) { ?>
@ -460,7 +464,7 @@ if (isset($_GET['ticket_id'])) {
<div class="card-group mb-3">
<div class="card card-body px-3 py-2">
<div class="card card-body">
<div title="<?php echo $ticket_updated_at; ?>">
<i class="fa fa-fw fa-history text-secondary mr-2"></i>Updated: <strong><?php echo $ticket_updated_at_ago; ?></strong>
@ -482,7 +486,7 @@ if (isset($_GET['ticket_id'])) {
<!-- End ticket assign -->
</div>
<div class="card card-body px-3 py-2">
<div class="card card-body">
<div>
<i class="fa fa-fw fa-thermometer-half text-secondary mr-1"></i>
<a href="#"
@ -537,7 +541,7 @@ if (isset($_GET['ticket_id'])) {
</div>
<div class="card card-body px-3 py-2">
<div class="card card-body">
<?php if ($task_count) { ?>
Tasks Completed
<span class="float-right text-bold"><?php echo $tasks_completed_percent; ?>%</span>
@ -561,7 +565,7 @@ if (isset($_GET['ticket_id'])) {
<div class="card-header bg-dark">
<h3 class="card-title">
<span>Subject:</span> <span><?php echo $ticket_subject; ?></span>
Ticket Details
</h3>
</div>
@ -804,8 +808,10 @@ if (isset($_GET['ticket_id'])) {
<!-- Ticket details right card -->
<div class="card">
<div class="card-header py-2">
<a href="#" data-toggle="collapse" data-target="#ticketDetailsCard" style="text-decoration: none; color: inherit;"><h5 class="card-title"><i class="fas fa-fw fa-life-ring mr-2 mt-2"></i>Ticket Details</h5></a>
<div class="card-header">
<a class="text-reset text-decoration-none" href="#" data-toggle="collapse" data-target="#ticketDetailsCard">
<h5 class="card-title mt-1"><i class="fas fa-fw fa-life-ring mr-2"></i>Ticket Details</h5>
</a>
<div class="card-tools">
<a class="fa fa-chevron-down" href="#" data-toggle="collapse" data-target="#ticketDetailsCard"></a>
</div>
@ -903,61 +909,6 @@ if (isset($_GET['ticket_id'])) {
</div>
<!-- End details card -->
<!-- Contact card -->
<?php if ($contact_id) { ?>
<div class="card">
<div class="card-header py-2">
<h5 class="card-title"><i class="fas fa-fw fa-user-check mr-2 mt-2"></i>Primary Contact</h5>
<div class="card-tools">
<?php if (empty($ticket_resolved_at) && lookupUserPermission("module_support") >= 2) { ?>
<a class="btn btn-light text-secondary btn-sm ajax-modal" href="#"
data-modal-url="modals/ticket/ticket_contact.php?id=<?= $ticket_id ?>">
<i class="fas fa-edit"></i>
</a>
<?php } ?>
</div>
</div>
<div class="card-body">
<div>
<i class="fa fa-fw fa-user text-secondary mr-2"></i><a href="#" class="ajax-modal"
data-modal-size="lg"
data-modal-url="modals/contact/contact_details.php?id=<?= $contact_id ?>"><strong><?= $contact_name ?></strong>
</a>
</div>
<?php
if (!empty($location_name)) { ?>
<div class="mt-2">
<i class="fa fa-fw fa-map-marker-alt text-secondary mr-2"></i><?php echo $location_name; ?>
</div>
<?php }
if (!empty($contact_email)) { ?>
<div class="mt-2">
<i class="fa fa-fw fa-envelope text-secondary mr-2"></i><a href="mailto:<?php echo $contact_email; ?>"><?php echo $contact_email; ?></a>
</div>
<?php }
if (!empty($contact_phone)) { ?>
<div class="mt-2">
<i class="fa fa-fw fa-phone text-secondary mr-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
</div>
<?php }
if (!empty($contact_mobile)) { ?>
<div class="mt-2">
<i class="fa fa-fw fa-mobile-alt text-secondary mr-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
</div>
<?php } ?>
</div>
</div>
<?php } ?>
<!-- End contact card -->
<!-- Tasks Card -->
<?php if (empty($ticket_resolved_at) || (!empty($ticket_resolved_at) && $task_count > 0)) { ?>
<div class="card">
@ -1068,6 +1019,63 @@ if (isset($_GET['ticket_id'])) {
<?php } ?>
<!-- End Tasks Card -->
<!-- Contact card -->
<?php if ($contact_id) { ?>
<div class="card">
<div class="card-header py-2">
<h5 class="card-title"><i class="fas fa-fw fa-user-check mr-2 mt-2"></i>Contact</h5>
<div class="card-tools">
<?php if (empty($ticket_resolved_at) && lookupUserPermission("module_support") >= 2) { ?>
<a class="btn btn-light text-secondary btn-sm ajax-modal" href="#"
data-modal-url="modals/ticket/ticket_contact.php?id=<?= $ticket_id ?>">
<i class="fas fa-edit"></i>
</a>
<?php } ?>
</div>
</div>
<div class="card-body">
<div>
<i class="fa fa-fw fa-user text-secondary mr-2"></i><a href="#" class="ajax-modal"
data-modal-size="lg"
data-modal-url="modals/contact/contact_details.php?id=<?= $contact_id ?>"><strong><?= $contact_name ?></strong>
</a>
</div>
<?php
if (!empty($location_name)) { ?>
<div class="mt-2">
<i class="fa fa-fw fa-map-marker-alt text-secondary mr-2"></i><?php echo $location_name; ?>
</div>
<?php }
if (!empty($contact_email)) { ?>
<div class="mt-2">
<i class="fa fa-fw fa-envelope text-secondary mr-2"></i><a href="mailto:<?php echo $contact_email; ?>"><?php echo $contact_email; ?></a>
</div>
<?php }
if (!empty($contact_phone)) { ?>
<div class="mt-2">
<i class="fa fa-fw fa-phone text-secondary mr-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
</div>
<?php }
if (!empty($contact_mobile)) { ?>
<div class="mt-2">
<i class="fa fa-fw fa-mobile-alt text-secondary mr-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
</div>
<?php } ?>
</div>
</div>
<?php } ?>
<!-- End contact card -->
<!-- Ticket watchers card -->
<?php if (empty($ticket_closed_at) && mysqli_num_rows($sql_ticket_watchers) > 0) { ?>
@ -1110,7 +1118,7 @@ if (isset($_GET['ticket_id'])) {
<?php if ($asset_id) { ?>
<div class="card mb-3">
<div class="card-header py-2">
<h5 class="card-title"><i class="fas fa-fw fa-desktop mr-2 mt-2"></i>Primary Asset</h5>
<h5 class="card-title"><i class="fas fa-fw fa-desktop mr-2 mt-2"></i>Assets</h5>
<div class="card-tools">
<?php if (empty($ticket_resolved_at) && lookupUserPermission("module_support") >= 2) { ?>
<a class="btn btn-light text-secondary btn-sm ajax-modal" href="#" data-modal-url="modals/ticket/ticket_edit_asset.php?id=<?= $ticket_id ?>">
@ -1224,7 +1232,7 @@ if (isset($_GET['ticket_id'])) {
</div>
<div class="card-body">
<div>
<i class="fa fa-fw fa-project-diagram text-secondary mr-3"></i><a href="project_details.php?project_id=<?php echo $project_id; ?>" target="_blank"><strong><?php echo $project_name; ?><i class="fa fa-fw fa-external-link-alt text-secondary ml-2"></i></strong>
<i class="fa fa-fw fa-project-diagram text-secondary mr-2"></i><a href="project_details.php?project_id=<?php echo $project_id; ?>" target="_blank"><strong><?php echo $project_name; ?><i class="fa fa-fw fa-external-link-alt text-secondary ml-2"></i></strong>
</a>
</div>