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Merge pull request #1204 from itflow-org/fix-assign2 

Ticket assign
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Johnny 2025-04-01 10:56:56 -04:00 committed by GitHub
parent e319768fd3 7286248fef
commit d99b9cbe68
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post/user/ticket.php
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@ -576,7 +576,7 @@ if (isset($_POST['assign_ticket'])) {
$agent_name = "No One";
} else {
// Get & verify assigned agent details
$agent_details_sql = mysqli_query($mysqli, "SELECT user_name, user_email FROM users LEFT JOIN user_settings ON users.user_id = user_settings.user_id WHERE users.user_id = $assigned_to AND users.user_role_id > 1");
$agent_details_sql = mysqli_query($mysqli, "SELECT user_name, user_email FROM users WHERE users.user_id = $assigned_to");
$agent_details = mysqli_fetch_array($agent_details_sql);
$agent_name = sanitizeInput($agent_details['user_name']);