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Client Portal - Ticket SQL Tidy 

Tidy up the client portal sql for viewing tickets to only grab required fields - #933
This commit is contained in:
Marcus Hill 2024-04-07 09:15:55 +01:00
parent d762efd1a6
commit da3201dbe0
2 changed files with 2 additions and 2 deletions
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2
portal/ticket_view_all.php
View File

@ -25,7 +25,7 @@ if (!isset($_GET['status']) || ($_GET['status']) == 'Open') {
$ticket_status_snippet = "ticket_status LIKE '%'";
}
$all_tickets = mysqli_query($mysqli, "SELECT * FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");
$all_tickets = mysqli_query($mysqli, "SELECT ticket_id, ticket_prefix, ticket_number, ticket_subject, ticket_status_name, contact_name FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");
?>
<h2>All tickets</h2>

2
portal/tickets.php
View File

@ -22,7 +22,7 @@ if (!isset($_GET['status']) || ($_GET['status']) == 'Open') {
$ticket_status_snippet = "ticket_status LIKE '%'";
}
$contact_tickets = mysqli_query($mysqli, "SELECT * FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_contact_id = $session_contact_id AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");
$contact_tickets = mysqli_query($mysqli, "SELECT ticket_id, ticket_prefix, ticket_number, ticket_subject, ticket_status_name FROM tickets LEFT JOIN contacts ON ticket_contact_id = contact_id LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id WHERE $ticket_status_snippet AND ticket_contact_id = $session_contact_id AND ticket_client_id = $session_client_id ORDER BY ticket_id DESC");
//Get Total tickets closed
$sql_total_tickets_closed = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_closed FROM tickets WHERE ticket_closed_at IS NOT NULL AND ticket_client_id = $session_client_id AND ticket_contact_id = $session_contact_id");