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Add scheduled ticket functionality to cron

This commit is contained in:
Marcus Hill 2022-01-07 23:56:22 +00:00
parent d83c5f4176
commit de152c84ca
3 changed files with 65 additions and 0 deletions
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60
cron.php
View File

@ -32,6 +32,10 @@ while($row = mysqli_fetch_array($sql_companies)){
$config_recurring_auto_send_invoice = $row['config_recurring_auto_send_invoice'];
$config_base_url = $row['config_base_url'];
//Tickets
$config_ticket_prefix = $row['config_ticket_prefix'];
$config_ticket_next_number = $row['config_ticket_next_number'];
if($config_enable_cron == 1){
//GET ALERTS
@ -286,6 +290,62 @@ while($row = mysqli_fetch_array($sql_companies)){
//Send Alert to inform Cron was run
mysqli_query($mysqli,"INSERT INTO alerts SET alert_type = 'Cron', alert_message = 'Cron.php successfully executed', alert_date = NOW(), company_id = $company_id");
} //End Cron Check
// Scheduled tickets
// This should really be somewhere else above, but I don't want to break anything. Please move as appropriate.
// Get date now, and calculate tomorrow's date (presuming this is being run at 11 PM)
$now = new DateTime();
$tomorrow = date_add($now, date_interval_create_from_date_string('1 day'));
$tomorrow_text = $tomorrow->format('Y-m-d');
// Get scheduled tickets for tomorrow
$sql_scheduled_tickets = mysqli_query($mysqli, "SELECT * FROM scheduled_tickets WHERE scheduled_ticket_next_run = '$tomorrow_text'");
if(mysqli_num_rows($sql_scheduled_tickets) > 0){
while($row = mysqli_fetch_array($sql_scheduled_tickets)){
$schedule_id = $row['scheduled_ticket_id'];
$subject = $row['scheduled_ticket_subject'];
$details = $row['scheduled_ticket_details'];
$priority = $row['scheduled_ticket_priority'];
$frequency = strtolower($row['scheduled_ticket_frequency']);
$created_id = $row['scheduled_ticket_created_by'];
$client_id = $row['scheduled_ticket_client_id'];
$contact_id = $row['scheduled_ticket_contact_id'];
$asset_id = $row['scheduled_ticket_asset_id'];
$company_id = $row['company_id'];
//Get the next Ticket Number and add 1 for the new ticket number
$ticket_number = $config_ticket_next_number;
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = '$company_id'");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $created_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, company_id = $company_id");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = 'System created scheduled $frequency ticket - $subject', log_created_at = NOW(), log_client_id = $client_id, company_id = $company_id, log_user_id = $created_id");
//Set the next run date
if($frequency == "weekly"){
//NOTE: We seemingly have to initialize a new datetime for each loop.
//Otherwise it stacks the dates of $now / $tomorrow, e.g. by the third scheduled ticket it will schedule the next run for three weeks/months out instead of one
//This isn't clean but it works
//TODO: Refactor this
$now = new DateTime();
$next_run = date_add($now, date_interval_create_from_date_string('1 week 1 day'));
}
elseif($frequency == "monthly"){
$now = new DateTime();
$next_run = date_add($now, date_interval_create_from_date_string('1 month 1 day'));
}
//Update the run date
$next_run = $next_run->format('Y-m-d');
$a = mysqli_query($mysqli, "UPDATE scheduled_tickets SET scheduled_ticket_next_run = '$next_run' WHERE scheduled_ticket_id = '$schedule_id'");
}
}
} //End Company Loop through
?>

1
db.sql
View File

@ -870,6 +870,7 @@ CREATE TABLE IF NOT EXISTS `scheduled_tickets` (
`scheduled_ticket_updated_at` datetime DEFAULT NULL,
`scheduled_ticket_created_by` int(11) NOT NULL,
`scheduled_ticket_client_id` int(11) DEFAULT NULL,
`scheduled_ticket_contact_id` int(11) DEFAULT NULL,
`scheduled_ticket_asset_id` int(11) DEFAULT NULL,
`company_id` int(11) NOT NULL,
PRIMARY KEY (`scheduled_ticket_id`)

4
post.php
View File

@ -4879,8 +4879,12 @@ if(isset($_POST['add_scheduled_ticket'])){
$contact = $row['primary_contact'];
}
// Add scheduled ticket
mysqli_query($mysqli, "INSERT INTO scheduled_tickets SET scheduled_ticket_subject = '$subject', scheduled_ticket_details = '$details', scheduled_ticket_priority = '$priority', scheduled_ticket_frequency = '$frequency', scheduled_ticket_start_date = '$start_date', scheduled_ticket_next_run = '$start_date', scheduled_ticket_created_at = NOW(), scheduled_ticket_created_by = '$session_user_id', scheduled_ticket_client_id = '$client_id', scheduled_ticket_contact_id = '$contact', scheduled_ticket_asset_id = '$asset_id', company_id = '$session_company_id'");
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = 'Created scheduled ticket for $subject $frequency starting $start_date', log_created_at = NOW(), log_client_id = $client_id, company_id = $session_company_id, log_user_id = $session_user_id");
$_SESSION['alert_message'] = "Scheduled ticket created.";
header("Location: " . $_SERVER["HTTP_REFERER"]);