mirror of
https://github.com/itflow-org/itflow
synced 2026-03-16 18:54:51 +00:00
Add scheduled ticket functionality to cron
This commit is contained in:
60
cron.php
60
cron.php
@@ -32,6 +32,10 @@ while($row = mysqli_fetch_array($sql_companies)){
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$config_recurring_auto_send_invoice = $row['config_recurring_auto_send_invoice'];
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$config_recurring_auto_send_invoice = $row['config_recurring_auto_send_invoice'];
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$config_base_url = $row['config_base_url'];
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$config_base_url = $row['config_base_url'];
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//Tickets
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$config_ticket_prefix = $row['config_ticket_prefix'];
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$config_ticket_next_number = $row['config_ticket_next_number'];
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if($config_enable_cron == 1){
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if($config_enable_cron == 1){
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//GET ALERTS
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//GET ALERTS
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@@ -286,6 +290,62 @@ while($row = mysqli_fetch_array($sql_companies)){
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//Send Alert to inform Cron was run
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//Send Alert to inform Cron was run
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mysqli_query($mysqli,"INSERT INTO alerts SET alert_type = 'Cron', alert_message = 'Cron.php successfully executed', alert_date = NOW(), company_id = $company_id");
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mysqli_query($mysqli,"INSERT INTO alerts SET alert_type = 'Cron', alert_message = 'Cron.php successfully executed', alert_date = NOW(), company_id = $company_id");
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} //End Cron Check
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} //End Cron Check
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// Scheduled tickets
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// This should really be somewhere else above, but I don't want to break anything. Please move as appropriate.
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// Get date now, and calculate tomorrow's date (presuming this is being run at 11 PM)
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$now = new DateTime();
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$tomorrow = date_add($now, date_interval_create_from_date_string('1 day'));
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$tomorrow_text = $tomorrow->format('Y-m-d');
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// Get scheduled tickets for tomorrow
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$sql_scheduled_tickets = mysqli_query($mysqli, "SELECT * FROM scheduled_tickets WHERE scheduled_ticket_next_run = '$tomorrow_text'");
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if(mysqli_num_rows($sql_scheduled_tickets) > 0){
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while($row = mysqli_fetch_array($sql_scheduled_tickets)){
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$schedule_id = $row['scheduled_ticket_id'];
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$subject = $row['scheduled_ticket_subject'];
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$details = $row['scheduled_ticket_details'];
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$priority = $row['scheduled_ticket_priority'];
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$frequency = strtolower($row['scheduled_ticket_frequency']);
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$created_id = $row['scheduled_ticket_created_by'];
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$client_id = $row['scheduled_ticket_client_id'];
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$contact_id = $row['scheduled_ticket_contact_id'];
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$asset_id = $row['scheduled_ticket_asset_id'];
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$company_id = $row['company_id'];
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//Get the next Ticket Number and add 1 for the new ticket number
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$ticket_number = $config_ticket_next_number;
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$new_config_ticket_next_number = $config_ticket_next_number + 1;
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mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = '$company_id'");
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mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $created_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, company_id = $company_id");
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//Logging
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mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = 'System created scheduled $frequency ticket - $subject', log_created_at = NOW(), log_client_id = $client_id, company_id = $company_id, log_user_id = $created_id");
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//Set the next run date
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if($frequency == "weekly"){
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//NOTE: We seemingly have to initialize a new datetime for each loop.
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//Otherwise it stacks the dates of $now / $tomorrow, e.g. by the third scheduled ticket it will schedule the next run for three weeks/months out instead of one
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//This isn't clean but it works
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//TODO: Refactor this
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$now = new DateTime();
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$next_run = date_add($now, date_interval_create_from_date_string('1 week 1 day'));
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}
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elseif($frequency == "monthly"){
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$now = new DateTime();
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$next_run = date_add($now, date_interval_create_from_date_string('1 month 1 day'));
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}
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//Update the run date
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$next_run = $next_run->format('Y-m-d');
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$a = mysqli_query($mysqli, "UPDATE scheduled_tickets SET scheduled_ticket_next_run = '$next_run' WHERE scheduled_ticket_id = '$schedule_id'");
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}
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}
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} //End Company Loop through
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} //End Company Loop through
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?>
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?>
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1
db.sql
1
db.sql
@@ -870,6 +870,7 @@ CREATE TABLE IF NOT EXISTS `scheduled_tickets` (
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`scheduled_ticket_updated_at` datetime DEFAULT NULL,
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`scheduled_ticket_updated_at` datetime DEFAULT NULL,
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`scheduled_ticket_created_by` int(11) NOT NULL,
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`scheduled_ticket_created_by` int(11) NOT NULL,
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`scheduled_ticket_client_id` int(11) DEFAULT NULL,
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`scheduled_ticket_client_id` int(11) DEFAULT NULL,
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`scheduled_ticket_contact_id` int(11) DEFAULT NULL,
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`scheduled_ticket_asset_id` int(11) DEFAULT NULL,
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`scheduled_ticket_asset_id` int(11) DEFAULT NULL,
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`company_id` int(11) NOT NULL,
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`company_id` int(11) NOT NULL,
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PRIMARY KEY (`scheduled_ticket_id`)
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PRIMARY KEY (`scheduled_ticket_id`)
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4
post.php
4
post.php
@@ -4879,8 +4879,12 @@ if(isset($_POST['add_scheduled_ticket'])){
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$contact = $row['primary_contact'];
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$contact = $row['primary_contact'];
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}
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}
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// Add scheduled ticket
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mysqli_query($mysqli, "INSERT INTO scheduled_tickets SET scheduled_ticket_subject = '$subject', scheduled_ticket_details = '$details', scheduled_ticket_priority = '$priority', scheduled_ticket_frequency = '$frequency', scheduled_ticket_start_date = '$start_date', scheduled_ticket_next_run = '$start_date', scheduled_ticket_created_at = NOW(), scheduled_ticket_created_by = '$session_user_id', scheduled_ticket_client_id = '$client_id', scheduled_ticket_contact_id = '$contact', scheduled_ticket_asset_id = '$asset_id', company_id = '$session_company_id'");
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mysqli_query($mysqli, "INSERT INTO scheduled_tickets SET scheduled_ticket_subject = '$subject', scheduled_ticket_details = '$details', scheduled_ticket_priority = '$priority', scheduled_ticket_frequency = '$frequency', scheduled_ticket_start_date = '$start_date', scheduled_ticket_next_run = '$start_date', scheduled_ticket_created_at = NOW(), scheduled_ticket_created_by = '$session_user_id', scheduled_ticket_client_id = '$client_id', scheduled_ticket_contact_id = '$contact', scheduled_ticket_asset_id = '$asset_id', company_id = '$session_company_id'");
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//Logging
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mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = 'Created scheduled ticket for $subject $frequency starting $start_date', log_created_at = NOW(), log_client_id = $client_id, company_id = $session_company_id, log_user_id = $session_user_id");
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$_SESSION['alert_message'] = "Scheduled ticket created.";
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$_SESSION['alert_message'] = "Scheduled ticket created.";
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header("Location: " . $_SERVER["HTTP_REFERER"]);
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header("Location: " . $_SERVER["HTTP_REFERER"]);
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