Recurring tickets bugfixes

This commit is contained in:
Marcus Hill 2024-03-17 11:57:58 +00:00
parent f9a5ca1ef8
commit dfce95a67b
3 changed files with 49 additions and 44 deletions

View File

@ -3,14 +3,13 @@
const clientSelectDropdown = document.getElementById("changeClientSelect"); // Define client selector
// If the client selector is disabled, we must be on client_recurring_tickets.php instead. Trigger the contact list update.
// // If the client selector is disabled, we must be on client_recurring_tickets.php instead. Trigger the contact list update.
if (clientSelectDropdown.disabled) {
let client_id = $(clientSelectDropdown).find(':selected').val();
// Update the contacts dropdown list
populateContactsDropdown(client_id);
}
// Listener for client selection. Populate contact select when a client is selected

View File

@ -9,11 +9,11 @@ function populateRecurringTicketEditModal(client_id, ticket_id) {
// If we get a response from post.php, parse it as JSON
const response = JSON.parse(data);
// Access the ticket info, and all potential assets
// Access the ticket info, agents and all potential assets
const contacts = response.contacts;
const ticket = response.ticket[0];
const assets = response.assets;
const agents = response.agents;
const assets = response.assets;
// Populate the scheduled ticket modal fields
document.getElementById("editHeader").innerText = " Edit Recurring ticket: " + ticket.scheduled_ticket_subject;
@ -23,6 +23,28 @@ function populateRecurringTicketEditModal(client_id, ticket_id) {
document.getElementById("editTicketNextRun").value = ticket.scheduled_ticket_next_run;
tinyMCE.get('editTicketDetails').setContent(ticket.scheduled_ticket_details);
// Agent assignment dropdown
var agentDropdown = document.getElementById("editTicketAgent");
// Clear agent dropdown
var i, L = agentDropdown.options.length -1;
for(i = L; i >= 0; i--) {
agentDropdown.remove(i);
}
agentDropdown[agentDropdown.length] = new Option('- Agent -', '0');
// Populate dropdown
agents.forEach(agent => {
if(parseInt(agent.user_id) == parseInt(ticket.scheduled_ticket_assigned_to)){
// Selected agent
agentDropdown[agentDropdown.length] = new Option(agent.user_name, agent.user_id, true, true);
}
else{
agentDropdown[agentDropdown.length] = new Option(agent.user_name, agent.user_id);
}
});
// Contact dropdown
var contactDropdown = document.getElementById("editTicketContact");
@ -62,48 +84,28 @@ function populateRecurringTicketEditModal(client_id, ticket_id) {
});
// Asset dropdown
var assetDropdown = document.getElementById("editTicketAssetId");
if (assets && assets.length > 0) {
var assetDropdown = document.getElementById("editTicketAssetId");
// Clear asset dropdown
var i, L = assetDropdown.options.length -1;
for(i = L; i >= 0; i--) {
assetDropdown.remove(i);
// Clear asset dropdown
var i, L = assetDropdown.options.length -1;
for(i = L; i >= 0; i--) {
assetDropdown.remove(i);
}
assetDropdown[assetDropdown.length] = new Option('- Asset -', '0');
// Populate dropdown
assets.forEach(asset => {
if(parseInt(asset.asset_id) == parseInt(ticket.scheduled_ticket_asset_id)){
// Selected asset
assetDropdown[assetDropdown.length] = new Option(asset.asset_name, asset.asset_id, true, true);
}
else{
assetDropdown[assetDropdown.length] = new Option(asset.asset_name, asset.asset_id);
}
});
}
assetDropdown[assetDropdown.length] = new Option('- Asset -', '0');
// Populate dropdown
assets.forEach(asset => {
if(parseInt(asset.asset_id) == parseInt(ticket.scheduled_ticket_asset_id)){
// Selected asset
assetDropdown[assetDropdown.length] = new Option(asset.asset_name, asset.asset_id, true, true);
}
else{
assetDropdown[assetDropdown.length] = new Option(asset.asset_name, asset.asset_id);
}
});
// Agent dropdown
var agentDropdown = document.getElementById("editTicketAgent");
// Clear agent dropdown
var i, L = agentDropdown.options.length -1;
for(i = L; i >= 0; i--) {
agentDropdown.remove(i);
}
agentDropdown[agentDropdown.length] = new Option('- Agent -', '0');
// Populate dropdown
agents.forEach(agent => {
if(parseInt(agent.user_id) == parseInt(ticket.scheduled_ticket_assigned_to)){
// Selected agent
agentDropdown[agentDropdown.length] = new Option(agent.user_name, agent.user_id, true, true);
}
else{
agentDropdown[agentDropdown.length] = new Option(agent.user_name, agent.user_id);
}
});
}
);
}

View File

@ -8,6 +8,10 @@
</button>
</div>
<form action="post.php" method="post" autocomplete="off">
<?php if (isset($client_id)) { ?>
<input type="hidden" name="client" value="<?php echo $client_id; ?>>">
<?php } ?>
<div class="modal-body bg-white">
<ul class="nav nav-pills nav-justified mb-3">
@ -111,7 +115,7 @@
<div class="form-group">
<label>Contact <strong class="text-danger">*</strong></label>
<label>Contact </label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>