mirror of https://github.com/itflow-org/itflow
Recurring tickets bugfixes
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@ -3,14 +3,13 @@
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const clientSelectDropdown = document.getElementById("changeClientSelect"); // Define client selector
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// If the client selector is disabled, we must be on client_recurring_tickets.php instead. Trigger the contact list update.
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// // If the client selector is disabled, we must be on client_recurring_tickets.php instead. Trigger the contact list update.
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if (clientSelectDropdown.disabled) {
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let client_id = $(clientSelectDropdown).find(':selected').val();
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// Update the contacts dropdown list
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populateContactsDropdown(client_id);
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}
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// Listener for client selection. Populate contact select when a client is selected
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@ -9,11 +9,11 @@ function populateRecurringTicketEditModal(client_id, ticket_id) {
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// If we get a response from post.php, parse it as JSON
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const response = JSON.parse(data);
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// Access the ticket info, and all potential assets
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// Access the ticket info, agents and all potential assets
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const contacts = response.contacts;
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const ticket = response.ticket[0];
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const assets = response.assets;
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const agents = response.agents;
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const assets = response.assets;
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// Populate the scheduled ticket modal fields
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document.getElementById("editHeader").innerText = " Edit Recurring ticket: " + ticket.scheduled_ticket_subject;
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@ -23,6 +23,28 @@ function populateRecurringTicketEditModal(client_id, ticket_id) {
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document.getElementById("editTicketNextRun").value = ticket.scheduled_ticket_next_run;
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tinyMCE.get('editTicketDetails').setContent(ticket.scheduled_ticket_details);
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// Agent assignment dropdown
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var agentDropdown = document.getElementById("editTicketAgent");
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// Clear agent dropdown
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var i, L = agentDropdown.options.length -1;
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for(i = L; i >= 0; i--) {
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agentDropdown.remove(i);
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}
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agentDropdown[agentDropdown.length] = new Option('- Agent -', '0');
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// Populate dropdown
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agents.forEach(agent => {
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if(parseInt(agent.user_id) == parseInt(ticket.scheduled_ticket_assigned_to)){
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// Selected agent
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agentDropdown[agentDropdown.length] = new Option(agent.user_name, agent.user_id, true, true);
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}
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else{
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agentDropdown[agentDropdown.length] = new Option(agent.user_name, agent.user_id);
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}
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});
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// Contact dropdown
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var contactDropdown = document.getElementById("editTicketContact");
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@ -62,48 +84,28 @@ function populateRecurringTicketEditModal(client_id, ticket_id) {
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});
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// Asset dropdown
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var assetDropdown = document.getElementById("editTicketAssetId");
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if (assets && assets.length > 0) {
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var assetDropdown = document.getElementById("editTicketAssetId");
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// Clear asset dropdown
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var i, L = assetDropdown.options.length -1;
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for(i = L; i >= 0; i--) {
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assetDropdown.remove(i);
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// Clear asset dropdown
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var i, L = assetDropdown.options.length -1;
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for(i = L; i >= 0; i--) {
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assetDropdown.remove(i);
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}
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assetDropdown[assetDropdown.length] = new Option('- Asset -', '0');
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// Populate dropdown
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assets.forEach(asset => {
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if(parseInt(asset.asset_id) == parseInt(ticket.scheduled_ticket_asset_id)){
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// Selected asset
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assetDropdown[assetDropdown.length] = new Option(asset.asset_name, asset.asset_id, true, true);
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}
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else{
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assetDropdown[assetDropdown.length] = new Option(asset.asset_name, asset.asset_id);
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}
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});
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}
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assetDropdown[assetDropdown.length] = new Option('- Asset -', '0');
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// Populate dropdown
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assets.forEach(asset => {
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if(parseInt(asset.asset_id) == parseInt(ticket.scheduled_ticket_asset_id)){
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// Selected asset
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assetDropdown[assetDropdown.length] = new Option(asset.asset_name, asset.asset_id, true, true);
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}
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else{
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assetDropdown[assetDropdown.length] = new Option(asset.asset_name, asset.asset_id);
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}
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});
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// Agent dropdown
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var agentDropdown = document.getElementById("editTicketAgent");
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// Clear agent dropdown
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var i, L = agentDropdown.options.length -1;
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for(i = L; i >= 0; i--) {
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agentDropdown.remove(i);
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}
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agentDropdown[agentDropdown.length] = new Option('- Agent -', '0');
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// Populate dropdown
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agents.forEach(agent => {
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if(parseInt(agent.user_id) == parseInt(ticket.scheduled_ticket_assigned_to)){
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// Selected agent
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agentDropdown[agentDropdown.length] = new Option(agent.user_name, agent.user_id, true, true);
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}
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else{
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agentDropdown[agentDropdown.length] = new Option(agent.user_name, agent.user_id);
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}
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});
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}
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);
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}
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@ -8,6 +8,10 @@
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<?php if (isset($client_id)) { ?>
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<input type="hidden" name="client" value="<?php echo $client_id; ?>>">
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<?php } ?>
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<div class="modal-body bg-white">
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<ul class="nav nav-pills nav-justified mb-3">
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@ -111,7 +115,7 @@
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<div class="form-group">
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<label>Contact <strong class="text-danger">*</strong></label>
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<label>Contact </label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
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