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Merge pull request #728 from wrongecho/ticket-notif-spacing 

Agent new ticket notifs - add more spacing
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Johnny 2023-10-01 22:44:36 -04:00 committed by GitHub
parent 5cda6156d4 526503d786
commit e02e5efbec
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cron_ticket_email_parser.php
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@ -175,7 +175,7 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
$details = removeEmoji($message);
$email_subject = "ITFlow - New Ticket - $client_name: $subject";
$email_body = "Hello, <br><br>This is a notification that a new ticket has been raised in ITFlow. <br>Client: $client_name<br>Priority: Low (email parsed)<br>Link: https://$config_base_url/ticket.php?ticket_id=$id <br><br><b>$subject</b><br>$details";
$email_body = "Hello, <br><br>This is a notification that a new ticket has been raised in ITFlow. <br>Client: $client_name<br>Priority: Low (email parsed)<br>Link: https://$config_base_url/ticket.php?ticket_id=$id <br><br>--------------------------------<br><br><b>$subject</b><br>$details";
mysqli_query($mysqli, "INSERT INTO email_queue SET email_recipient = '$config_ticket_new_ticket_notification_email', email_recipient_name = 'ITFlow Agents', email_from = '$config_ticket_from_email', email_from_name = '$config_ticket_from_name', email_subject = '$email_subject', email_content = '$email_body'");
}