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Merge pull request #463 from wrongecho/misc 

API + Ticket
This commit is contained in:
Johnny 2022-05-11 19:49:15 -04:00 committed by GitHub
parent 647f133f48 f7df7811c0
commit e510c74536
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4 changed files with 52 additions and 13 deletions
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28
api/v1/contacts/delete.php Normal file
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@ -0,0 +1,28 @@
<?php
require('../validate_api_key.php');
require('../require_post_method.php');
// Parse ID
$contact_id = intval($_POST['contact_id']);
// Default
$delete_count = FALSE;
if(!empty($contact_id)){
$row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT * FROM contacts WHERE contact_id = $contact_id AND contact_client_id = $client_id AND company_id = '$company_id' LIMIT 1"));
$contact_name = $row['contact_name'];
$delete_sql = mysqli_query($mysqli, "DELETE FROM contacts WHERE contact_id = $contact_id AND contact_client_id = $client_id AND company_id = '$company_id' LIMIT 1");
// Check delete & get affected rows
if($delete_sql && !empty($contact_name)){
$delete_count = mysqli_affected_rows($mysqli);
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Contact', log_action = 'Deleted', log_description = '$contact_name via API ($api_key_name)', log_ip = '$ip', log_client_id = $client_id, company_id = $company_id");
}
}
// Output
include('../delete_output.php');

2
clients.php
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@ -204,7 +204,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
$client_notes = $row['client_notes'];
$client_created_at = $row['client_created_at'];
$client_updated_at = $row['client_updated_at'];
$client_archive_at = $row['client_archive_at'];
$client_archive_at = $row['client_archived_at'];
//Client Tags

27
post.php
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@ -5809,16 +5809,23 @@ if(isset($_POST['assign_ticket'])){
$ticket_id = intval($_POST['ticket_id']);
$assigned_to = intval($_POST['assigned_to']);
// Get & verify assigned agent details
$agent_details_sql = mysqli_query($mysqli, "SELECT user_name FROM users LEFT JOIN user_settings ON users.user_id = user_settings.user_id WHERE users.user_id = '$assigned_to' AND user_settings.user_role > 1");
$agent_details = mysqli_fetch_array($agent_details_sql);
$agent_name = $agent_details['user_name'];
// Allow for un-assigning tickets
if($assigned_to == 0){
$ticket_reply = "Ticket unassigned.";
if(!$agent_name){
$_SESSION['alert_type'] = "danger";
$_SESSION['alert_message'] = "Invalid agent!";
header("Location: " . $_SERVER["HTTP_REFERER"]);
exit();
} else {
// Get & verify assigned agent details
$agent_details_sql = mysqli_query($mysqli, "SELECT user_name FROM users LEFT JOIN user_settings ON users.user_id = user_settings.user_id WHERE users.user_id = '$assigned_to' AND user_settings.user_role > 1");
$agent_details = mysqli_fetch_array($agent_details_sql);
$agent_name = $agent_details['user_name'];
$ticket_reply = "Ticket re-assigned to $agent_details[user_name].";
if(!$agent_name){
$_SESSION['alert_type'] = "danger";
$_SESSION['alert_message'] = "Invalid agent!";
header("Location: " . $_SERVER["HTTP_REFERER"]);
exit();
}
}
// Get & verify ticket details
@ -5836,7 +5843,7 @@ if(isset($_POST['assign_ticket'])){
// Update ticket & insert reply
mysqli_query($mysqli,"UPDATE tickets SET ticket_assigned_to = $assigned_to WHERE ticket_id = $ticket_id AND company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO ticket_replies SET ticket_reply = 'Ticket re-assigned to $agent_name', ticket_reply_type = 'Internal', ticket_reply_time_worked = '00:01:00', ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id, company_id = $session_company_id") or die(mysqli_error($mysqli));
mysqli_query($mysqli,"INSERT INTO ticket_replies SET ticket_reply = '$ticket_reply', ticket_reply_type = 'Internal', ticket_reply_time_worked = '00:01:00', ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id, company_id = $session_company_id") or die(mysqli_error($mysqli));
// Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Modify', log_description = '$ticket_subject reassigned to $agent_name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', company_id = $session_company_id, log_user_id = $session_user_id");

8
ticket.php
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@ -557,10 +557,14 @@ if(isset($_GET['ticket_id'])){
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
</div>
<select class="form-control select2" name="assigned_to" <?php if($ticket_status == "Closed") {echo "disabled";} ?>>
<option value="">Not Assigned</option>
<option value="0">Not Assigned</option>
<?php
$sql_assign_to_select = mysqli_query($mysqli,"SELECT * FROM users, user_companies WHERE users.user_id = user_companies.user_id AND user_companies.company_id = $session_company_id AND user_archived_at IS NULL ORDER BY user_name ASC");
$sql_assign_to_select = mysqli_query($mysqli,"SELECT users.user_id, user_name FROM users
LEFT JOIN user_companies ON users.user_id = user_companies.user_id
LEFT JOIN user_settings on users.user_id = user_settings.user_id
WHERE user_companies.company_id = $session_company_id
AND user_role > 1 AND user_archived_at IS NULL ORDER BY user_name ASC");
while($row = mysqli_fetch_array($sql_assign_to_select)){
$user_id = $row['user_id'];
$user_name = $row['user_name'];