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Add Badge next to recurring tickets with a template

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This commit is contained in:
johnnyq
2026-07-29 16:28:17 -04:00
parent 75d8b4d37c
commit eaf3f5abd1
2 changed files with 16 additions and 2 deletions
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3
CHANGELOG.md
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@@ -77,7 +77,8 @@ This file documents all notable changes made to ITFlow.
- **Ticket templates on recurring tickets.** A recurring ticket can now be assigned a ticket
template. Picking one fills in the subject and details, and the template's task list is stamped
onto every ticket the schedule raises - from the nightly cron run and from a forced run alike.
Clearing the template leaves the recurring ticket's own subject and details untouched.
Clearing the template leaves the recurring ticket's own subject and details untouched. The
recurring ticket list shows which schedules carry a template and how many tasks it adds.
- Added **ticket reply API endpoints** for creating and reading replies.
- Payments and Revenues have been combined into a single **Income** page, keeping all income in
one place, with CSV export. Revenue not tied to an invoice can still be added there; payments

15
agent/recurring_tickets.php
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@@ -54,10 +54,13 @@ if (isset($_GET['billable']) && $_GET['billable'] == 1) {
// SQL
$sql = mysqli_query(
$mysqli,
"SELECT SQL_CALC_FOUND_ROWS * FROM recurring_tickets
"SELECT SQL_CALC_FOUND_ROWS *,
(SELECT COUNT(task_template_id) FROM task_templates WHERE task_template_ticket_template_id = recurring_ticket_ticket_template_id) AS template_task_count
FROM recurring_tickets
LEFT JOIN clients ON recurring_ticket_client_id = client_id
LEFT JOIN categories ON category_id = recurring_ticket_category
LEFT JOIN users ON user_id = recurring_ticket_assigned_to
LEFT JOIN ticket_templates ON ticket_template_id = recurring_ticket_ticket_template_id
WHERE (recurring_tickets.recurring_ticket_subject LIKE '%$q%' OR category_name LIKE '%$q%')
$access_permission_query
$category_query
@@ -295,6 +298,8 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
$recurring_ticket_category = escapeHtml($row['category_name']) ?: '-';
$recurring_ticket_client_name = escapeHtml($row['client_name']);
$assigned_to = escapeHtml($row['user_name']) ?: '-';
$recurring_ticket_template_name = escapeHtml($row['ticket_template_name']);
$recurring_ticket_template_task_count = intval($row['template_task_count']);
?>
<tr>
@@ -310,6 +315,14 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
data-modal-url="modals/recurring_ticket/recurring_ticket_edit.php?id=<?= $recurring_ticket_id ?>">
<?= $recurring_ticket_subject ?>
</a>
<?php if ($recurring_ticket_template_name) { ?>
<span class="badge badge-secondary"
data-toggle="tooltip"
data-placement="top"
title="Template: <?= $recurring_ticket_template_name ?> - adds <?= $recurring_ticket_template_task_count ?> task<?php if ($recurring_ticket_template_task_count != 1) { echo "s"; } ?> to each ticket raised">
<i class="fa fa-fw fa-cube"></i><?= $recurring_ticket_template_task_count ?>
</span>
<?php } ?>
</td>
<td><?= $recurring_ticket_category ?></td>
<td><?= $recurring_ticket_priority ?></td>