mirror of
https://github.com/itflow-org/itflow
synced 2026-02-28 19:04:52 +00:00
rename /user/ to /agent/ and update links to use agent/ instead
This commit is contained in:
johnnyq
487
agent/modals/ticket/ticket_add.php
Normal file
487
agent/modals/ticket/ticket_add.php
Normal file
@@ -0,0 +1,487 @@
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<div class="modal" id="addTicketModal" tabindex="-1">
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<div class="modal-dialog modal-lg">
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<div class="modal-content">
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<div class="modal-header bg-dark">
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<h5 class="modal-title"><i class="fas fa-fw fa-life-ring mr-2"></i>New Ticket (v1)</h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<?php if (isset($_GET['project_id'])) { ?>
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<input type="hidden" name="project" value="<?php echo intval($_GET['project_id']); ?>">
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<?php } ?>
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<div class="modal-body">
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<?php if (isset($_GET['client_id'])) { ?>
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<ul class="nav nav-pills nav-justified mb-3">
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<li class="nav-item">
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<a class="nav-link active" data-toggle="pill" href="#pills-ticket-details"><i class="fa fa-fw fa-life-ring mr-2"></i>Details</a>
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</li>
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<li class="nav-item">
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<a class="nav-link" data-toggle="pill" href="#pills-ticket-contacts"><i class="fa fa-fw fa-users mr-2"></i>Contact</a>
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</li>
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<li class="nav-item">
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<a class="nav-link" data-toggle="pill" href="#pills-ticket-assignment"><i class="fa fa-fw fa-desktop mr-2"></i>Assignment</a>
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</li>
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</ul>
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<hr>
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<?php } ?>
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<div class="tab-content">
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<div class="tab-pane fade show active" id="pills-ticket-details">
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<?php if (empty($_GET['client_id'])) { ?>
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<div class="form-group">
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<label>Client <strong class="text-danger">*</strong> / <span class="text-secondary">Use Primary Contact</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
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</div>
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<select class="form-control select2" name="client" required>
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<option value="">- Client -</option>
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<?php
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$sql = mysqli_query($mysqli, "SELECT client_id, client_name FROM clients WHERE client_archived_at IS NULL $access_permission_query ORDER BY client_name ASC");
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while ($row = mysqli_fetch_array($sql)) {
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$client_id = intval($row['client_id']);
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$client_name = nullable_htmlentities($row['client_name']); ?>
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<option value="<?php echo $client_id; ?>"><?php echo $client_name; ?></option>
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<?php } ?>
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</select>
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<div class="input-group-append">
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<div class="input-group-text">
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<input type="checkbox" name="use_primary_contact" value="1">
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</div>
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</div>
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</div>
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</div>
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<?php } ?>
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<div class="form-group">
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<label>Template</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-cube"></i></span>
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</div>
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<select class="form-control select2" id="ticket_template_select" name="ticket_template_id" required>
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<option value="0">- Choose a Template -</option>
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<?php
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$sql_ticket_templates = mysqli_query($mysqli, "
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SELECT tt.ticket_template_id,
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tt.ticket_template_name,
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tt.ticket_template_subject,
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tt.ticket_template_details,
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COUNT(ttt.task_template_id) as task_count
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FROM ticket_templates tt
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LEFT JOIN task_templates ttt
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ON tt.ticket_template_id = ttt.task_template_ticket_template_id
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WHERE tt.ticket_template_archived_at IS NULL
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GROUP BY tt.ticket_template_id
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ORDER BY tt.ticket_template_name ASC
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");
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while ($row = mysqli_fetch_array($sql_ticket_templates)) {
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$ticket_template_id_select = intval($row['ticket_template_id']);
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$ticket_template_name_select = nullable_htmlentities($row['ticket_template_name']);
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$ticket_template_subject_select = nullable_htmlentities($row['ticket_template_subject']);
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$ticket_template_details_select = nullable_htmlentities($row['ticket_template_details']);
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$task_count = intval($row['task_count']);
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?>
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<option value="<?php echo $ticket_template_id_select; ?>"
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data-subject="<?php echo $ticket_template_subject_select; ?>"
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data-details="<?php echo $ticket_template_details_select; ?>">
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<?php echo $ticket_template_name_select; ?> (<?php echo $task_count; ?> tasks)
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</option>
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<?php } ?>
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</select>
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</div>
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</div>
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<div class="form-group">
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<label>Subject <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
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</div>
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<input type="text" class="form-control" id="subjectInput" name="subject" placeholder="Subject" maxlength="500" required>
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</div>
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</div>
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<div class="form-group">
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<textarea class="form-control tinymceTicket" id="detailsInput" name="details"></textarea>
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</div>
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<div class="row">
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<div class="col">
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<div class="form-group">
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<label>Priority <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
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</div>
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<select class="form-control select2" name="priority" required>
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<option>Low</option>
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<option>Medium</option>
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<option>High</option>
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</select>
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</div>
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</div>
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</div>
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<div class="col">
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<div class="form-group">
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<label>Category</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
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</div>
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<select class="form-control select2" name="category">
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<option value="0">- Not Categorized -</option>
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<?php
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$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL ORDER BY category_name ASC");
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while ($row = mysqli_fetch_array($sql_categories)) {
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$category_id = intval($row['category_id']);
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$category_name = nullable_htmlentities($row['category_name']);
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?>
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<option value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
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<?php } ?>
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</select>
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<div class="input-group-append">
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<button class="btn btn-secondary ajax-modal" type="button"
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data-modal-url="../admin/modals/category/category_add.php?category=Ticket">
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<i class="fas fa-fw fa-plus"></i>
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</button>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="row">
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<div class="col">
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<div class="form-group">
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<label>Assign to</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-user-check"></i></span>
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</div>
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<select class="form-control select2" name="assigned_to">
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<option value="0">Not Assigned</option>
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<?php
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$sql = mysqli_query(
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$mysqli,
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"SELECT user_id, user_name FROM users
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WHERE user_role_id > 1
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AND user_type = 1
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AND user_status = 1
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AND user_archived_at IS NULL
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ORDER BY user_name ASC"
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);
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while ($row = mysqli_fetch_array($sql)) {
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$user_id = intval($row['user_id']);
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$user_name = nullable_htmlentities($row['user_name']); ?>
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<option <?php if ($session_user_id == $user_id) { echo "selected"; } ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
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<?php } ?>
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</select>
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</div>
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</div>
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</div>
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<div class="col">
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<div class="form-group">
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<label>Due</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-calendar-check"></i></span>
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</div>
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<input type="datetime-local" class="form-control" name="due">
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</div>
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</div>
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</div>
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</div>
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<?php if ($config_module_enable_accounting) { ?>
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<div class="form-group">
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<div class="custom-control custom-switch">
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<input type="checkbox" class="custom-control-input" name="billable" <?php if ($config_ticket_default_billable == 1) { echo "checked"; } ?> value="1" id="billableSwitch">
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<label class="custom-control-label" for="billableSwitch">Mark Billable</label>
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</div>
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</div>
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<?php } ?>
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</div>
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<?php if (isset($_GET['client_id'])) { ?>
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<div class="tab-pane fade" id="pills-ticket-contacts">
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<input type="hidden" name="client" value="<?php echo $client_id; ?>">
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<div class="form-group">
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<label>Contact</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
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</div>
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<select class="form-control select2" name="contact">
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<option value="0">- No One -</option>
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<?php
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$sql = mysqli_query($mysqli, "SELECT contact_id, contact_name, contact_title, contact_primary, contact_technical FROM contacts WHERE contact_client_id = $client_id AND contact_archived_at IS NULL ORDER BY contact_primary DESC, contact_technical DESC, contact_name ASC");
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while ($row = mysqli_fetch_array($sql)) {
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$contact_id_select = intval($row['contact_id']);
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$contact_name_select = nullable_htmlentities($row['contact_name']);
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$contact_primary_select = intval($row['contact_primary']);
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if($contact_primary_select == 1) {
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$contact_primary_display = " (Primary)";
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} else {
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$contact_primary_display = "";
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}
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$contact_technical_select = intval($row['contact_technical']);
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if($contact_technical_select == 1) {
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$contact_technical_display = " (Technical)";
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} else {
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$contact_technical_display = "";
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}
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$contact_title_select = nullable_htmlentities($row['contact_title']);
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if($contact_title_select) {
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$contact_title_display = " - $contact_title_select";
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} else {
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$contact_title_display = "";
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}
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?>
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<option value="<?php echo $contact_id_select; ?>"
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<?php
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if (isset($_GET['contact_id']) && $contact_id_select == intval($_GET['contact_id'])) {
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echo "selected";
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} elseif (empty($_GET['contact_id']) && $contact_primary_select == 1) {
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echo "selected";
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}
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?>
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>
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<?php echo "$contact_name_select$contact_title_display$contact_primary_display$contact_technical_display"; ?>
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</option>
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<?php } ?>
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</select>
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</div>
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</div>
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<div class="form-group">
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<label>Watchers</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-envelope"></i></span>
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</div>
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<select class="form-control select2" name="watchers[]" data-tags="true" data-placeholder="Enter or select email address" multiple>
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<option value=""></option>
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<?php
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$sql = mysqli_query($mysqli, "SELECT contact_email FROM contacts WHERE contact_client_id = $client_id AND contact_archived_at IS NULL AND contact_email IS NOT NULL ORDER BY contact_email ASC");
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while ($row = mysqli_fetch_array($sql)) {
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$contact_email = nullable_htmlentities($row['contact_email']);
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?>
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<option><?php echo $contact_email; ?></option>
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<?php } ?>
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</select>
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</div>
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</div>
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</div>
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<div class="tab-pane fade" id="pills-ticket-assignment">
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<div class="form-group">
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<label>Primary Asset</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
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</div>
|
||||
<select class="form-control select2" name="asset">
|
||||
<option value="0">- None -</option>
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<?php
|
||||
|
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$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, contact_name FROM assets LEFT JOIN contacts ON contact_id = asset_contact_id WHERE asset_client_id = $client_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_assets)) {
|
||||
$asset_id_select = intval($row['asset_id']);
|
||||
$asset_name_select = nullable_htmlentities($row['asset_name']);
|
||||
$asset_contact_name_select = nullable_htmlentities($row['contact_name']);
|
||||
?>
|
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<option value="<?php echo $asset_id_select; ?>"
|
||||
<?php if (isset($_GET['asset_id']) && $asset_id_select == $_GET['asset_id']) { echo "selected"; }
|
||||
?>
|
||||
><?php echo "$asset_name_select - $asset_contact_name_select"; ?></option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Additional Assets</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="additional_assets[]" data-tags="true" data-placeholder="- Select Additional Assets -" multiple>
|
||||
<option value=""></option>
|
||||
<?php
|
||||
|
||||
$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, contact_name FROM assets LEFT JOIN contacts ON contact_id = asset_contact_id WHERE asset_client_id = $client_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_assets)) {
|
||||
$asset_id_select = intval($row['asset_id']);
|
||||
$asset_name_select = nullable_htmlentities($row['asset_name']);
|
||||
$asset_contact_name_select = nullable_htmlentities($row['contact_name']);
|
||||
?>
|
||||
<option value="<?php echo $asset_id_select; ?>">
|
||||
<?php echo "$asset_name_select - $asset_contact_name_select"; ?>
|
||||
</option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Location</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-map-marker-alt"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="location">
|
||||
<option value="0">- None -</option>
|
||||
<?php
|
||||
|
||||
$sql_locations = mysqli_query($mysqli, "SELECT location_id, location_name FROM locations WHERE location_client_id = $client_id AND location_archived_at IS NULL ORDER BY location_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_locations)) {
|
||||
$location_id_select = intval($row['location_id']);
|
||||
$location_name_select = nullable_htmlentities($row['location_name']);
|
||||
?>
|
||||
<option value="<?php echo $location_id_select; ?>"><?php echo $location_name_select; ?></option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="row">
|
||||
|
||||
<div class="col">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Vendor</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-building"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="vendor">
|
||||
<option value="0">- None -</option>
|
||||
<?php
|
||||
|
||||
$sql_vendors = mysqli_query($mysqli, "SELECT vendor_id, vendor_name FROM vendors WHERE vendor_client_id = $client_id AND vendor_archived_at IS NULL ORDER BY vendor_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_vendors)) {
|
||||
$vendor_id_select = intval($row['vendor_id']);
|
||||
$vendor_name_select = nullable_htmlentities($row['vendor_name']); ?>
|
||||
<option value="<?php echo $vendor_id_select; ?>"><?php echo $vendor_name_select; ?></option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="col">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Vendor Ticket Number</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="vendor_ticket_number" placeholder="Vendor ticket number">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Project</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-project-diagram"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="project">
|
||||
<option value="0">- Select Project -</option>
|
||||
<?php
|
||||
|
||||
$sql_projects = mysqli_query($mysqli, "SELECT project_id, project_name FROM projects WHERE project_client_id = $client_id AND project_completed_at IS NULL AND project_archived_at IS NULL ORDER BY project_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_projects)) {
|
||||
$project_id_select = intval($row['project_id']);
|
||||
$project_name_select = nullable_htmlentities($row['project_name']); ?>
|
||||
<option <?php if (isset($_GET['project_id']) && $project_id_select == $_GET['project_id']) { echo "selected"; } ?> value="<?php echo $project_id_select; ?>"><?php echo $project_name_select; ?></option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<?php } ?>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="add_ticket" class="btn btn-primary text-bold"><i class="fas fa-check mr-2"></i>Create</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<script>
|
||||
document.addEventListener("DOMContentLoaded", function() {
|
||||
var templateSelect = $('#ticket_template_select');
|
||||
var subjectInput = document.getElementById('subjectInput');
|
||||
var detailsInput = document.getElementById('detailsInput');
|
||||
|
||||
templateSelect.on('select2:select', function(e) {
|
||||
var selectedOption = e.params.data.element;
|
||||
var templateSubject = selectedOption.getAttribute('data-subject');
|
||||
var templateDetails = selectedOption.getAttribute('data-details');
|
||||
|
||||
// Update Subject
|
||||
subjectInput.value = templateSubject || '';
|
||||
|
||||
// Update Details
|
||||
if (typeof tinymce !== 'undefined') {
|
||||
var editor = tinymce.get('detailsInput');
|
||||
if (editor) {
|
||||
editor.setContent(templateDetails || '');
|
||||
} else {
|
||||
detailsInput.value = templateDetails || '';
|
||||
}
|
||||
} else {
|
||||
detailsInput.value = templateDetails || '';
|
||||
}
|
||||
});
|
||||
});
|
||||
</script>
|
||||
329
agent/modals/ticket/ticket_add_v2.php
Normal file
329
agent/modals/ticket/ticket_add_v2.php
Normal file
@@ -0,0 +1,329 @@
|
||||
<div class="modal" id="addTicketModalv2" tabindex="-1">
|
||||
<div class="modal-dialog modal-lg">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fas fa-fw fa-life-ring mr-2"></i>New Ticket (v2)</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<!-- Hidden/System fields -->
|
||||
<?php if ($client_url && isset($client_id)) { ?>
|
||||
<input type="hidden" name="client" value="<?php echo $client_id; ?>>">
|
||||
<?php }
|
||||
if (isset($_GET['contact_id'])) { ?>
|
||||
<input type="hidden" name="contact" value="<?php echo intval($_GET['contact_id']); ?>">
|
||||
<?php }
|
||||
if (isset($_GET['project_id'])) { ?>
|
||||
<input type="hidden" name="project" value="<?php echo intval($_GET['project_id']); ?>">
|
||||
<?php } ?>
|
||||
<input type="hidden" name="billable" value="0">
|
||||
|
||||
<div class="modal-body">
|
||||
|
||||
<!-- Nav -->
|
||||
<ul class="nav nav-pills nav-justified mb-3">
|
||||
<li class="nav-item">
|
||||
<a class="nav-link active" data-toggle="pill" href="#pills-add-details"><i class="fa fa-fw fa-life-ring mr-2"></i>Details</a>
|
||||
</li>
|
||||
<!-- Hide contact if in URL as it means we're creating a ticket from a contact record -->
|
||||
<?php if (!isset($_GET['contact_id'])) { ?>
|
||||
<li class="nav-item">
|
||||
<a class="nav-link" data-toggle="pill" href="#pills-add-contacts"><i class="fa fa-fw fa-users mr-2"></i>Contact</a>
|
||||
</li>
|
||||
<?php } ?>
|
||||
<li class="nav-item">
|
||||
<a class="nav-link" data-toggle="pill" href="#pills-add-relationships"><i class="fa fa-fw fa-desktop mr-2"></i>Assignment</a>
|
||||
</li>
|
||||
</ul>
|
||||
|
||||
<!-- Content -->
|
||||
<div class="tab-content">
|
||||
|
||||
<!-- Ticket details -->
|
||||
<div class="tab-pane fade show active" id="pills-add-details">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Template</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-cube"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" id="ticket_template_select" name="ticket_template_id" required>
|
||||
<option value="0">- Choose a Template -</option>
|
||||
<?php
|
||||
$sql_ticket_templates = mysqli_query($mysqli, "
|
||||
SELECT tt.ticket_template_id,
|
||||
tt.ticket_template_name,
|
||||
tt.ticket_template_subject,
|
||||
tt.ticket_template_details,
|
||||
COUNT(ttt.task_template_id) as task_count
|
||||
FROM ticket_templates tt
|
||||
LEFT JOIN task_templates ttt
|
||||
ON tt.ticket_template_id = ttt.task_template_ticket_template_id
|
||||
WHERE tt.ticket_template_archived_at IS NULL
|
||||
GROUP BY tt.ticket_template_id
|
||||
ORDER BY tt.ticket_template_name ASC
|
||||
");
|
||||
|
||||
while ($row = mysqli_fetch_array($sql_ticket_templates)) {
|
||||
$ticket_template_id_select = intval($row['ticket_template_id']);
|
||||
$ticket_template_name_select = nullable_htmlentities($row['ticket_template_name']);
|
||||
$ticket_template_subject_select = nullable_htmlentities($row['ticket_template_subject']);
|
||||
$ticket_template_details_select = nullable_htmlentities($row['ticket_template_details']);
|
||||
$task_count = intval($row['task_count']);
|
||||
?>
|
||||
<option value="<?php echo $ticket_template_id_select; ?>"
|
||||
data-subject="<?php echo $ticket_template_subject_select; ?>"
|
||||
data-details="<?php echo $ticket_template_details_select; ?>">
|
||||
<?php echo $ticket_template_name_select; ?> (<?php echo $task_count; ?> tasks)
|
||||
</option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Subject <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" id="subjectInput" name="subject" placeholder="Subject" maxlength="500" required>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<textarea class="form-control tinymceTicket" id="detailsInput" name="details"></textarea>
|
||||
</div>
|
||||
|
||||
<div class="row">
|
||||
|
||||
<div class="col">
|
||||
<div class="form-group">
|
||||
<label>Priority <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="priority" required>
|
||||
<option>Low</option>
|
||||
<option>Medium</option>
|
||||
<option>High</option>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="col">
|
||||
<div class="form-group">
|
||||
<label>Category</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="category">
|
||||
<option value="0">- Not Categorized -</option>
|
||||
<?php
|
||||
$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL ORDER BY category_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_categories)) {
|
||||
$category_id = intval($row['category_id']);
|
||||
$category_name = nullable_htmlentities($row['category_name']);
|
||||
?>
|
||||
<option value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
|
||||
<?php } ?>
|
||||
|
||||
</select>
|
||||
<div class="input-group-append">
|
||||
<button class="btn btn-secondary ajax-modal" type="button"
|
||||
data-modal-url="../admin/modals/category/category_add.php?category=Ticket">
|
||||
<i class="fas fa-fw fa-plus"></i>
|
||||
</button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Assign to</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user-check"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="assigned_to">
|
||||
<option value="0">- Not Assigned -</option>
|
||||
<?php
|
||||
|
||||
$sql = mysqli_query(
|
||||
$mysqli,
|
||||
"SELECT user_id, user_name FROM users
|
||||
WHERE user_role_id > 1 AND user_status = 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
|
||||
);
|
||||
while ($row = mysqli_fetch_array($sql)) {
|
||||
$user_id = intval($row['user_id']);
|
||||
$user_name = nullable_htmlentities($row['user_name']); ?>
|
||||
<option value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php if ($config_module_enable_accounting) { ?>
|
||||
<div class="form-group">
|
||||
<div class="custom-control custom-switch">
|
||||
<input type="checkbox" class="custom-control-input" name="billable" <?php if ($config_ticket_default_billable == 1) { echo "checked"; } ?> value="1" id="billable">
|
||||
<label class="custom-control-label" for="billable">Mark Billable</label>
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
</div>
|
||||
|
||||
<!-- Ticket client/contact -->
|
||||
<?php if (!isset($_GET['contact_id'])) { ?>
|
||||
<div class="tab-pane fade" id="pills-add-contacts">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Client <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="client" id="changeClientSelect" required <?php if ($client_url && isset($client_id)) { echo "disabled"; } ?>>
|
||||
<option value="">- Client -</option>
|
||||
<?php
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM clients WHERE client_lead = 0 AND client_archived_at IS NULL $access_permission_query ORDER BY client_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql)) {
|
||||
$selectable_client_id = intval($row['client_id']);
|
||||
$client_name = nullable_htmlentities($row['client_name']); ?>
|
||||
|
||||
<option value="<?php echo $selectable_client_id; ?>" <?php if ($client_url && isset($client_id) && $client_id == $selectable_client_id) {echo "selected"; } ?>><?php echo $client_name; ?></option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Contact </label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="contact" id="contactSelect">
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
<div class="tab-pane fade" id="pills-add-relationships">
|
||||
To-do: project, etc.
|
||||
|
||||
<div class="form-group">
|
||||
<label> Asset </label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="asset" id="assetSelect">
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label> Location </label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-map-marker-alt"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="location" id="locationSelect">
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="row">
|
||||
|
||||
<div class="col">
|
||||
<div class="form-group">
|
||||
<label> Vendor </label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-building"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="vendor" id="vendorSelect">
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="col">
|
||||
<div class="form-group">
|
||||
<label>Vendor Ticket Number</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="vendor_ticket_number" placeholder="Vendor ticket number">
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="add_ticket" class="btn btn-primary text-bold"><i class="fas fa-check mr-2"></i>Create</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<!-- Ticket Templates -->
|
||||
<script>
|
||||
document.addEventListener("DOMContentLoaded", function() {
|
||||
var templateSelect = $('#ticket_template_select');
|
||||
var subjectInput = document.getElementById('subjectInput');
|
||||
var detailsInput = document.getElementById('detailsInput');
|
||||
|
||||
templateSelect.on('select2:select', function(e) {
|
||||
var selectedOption = e.params.data.element;
|
||||
var templateSubject = selectedOption.getAttribute('data-subject');
|
||||
var templateDetails = selectedOption.getAttribute('data-details');
|
||||
|
||||
// Update Subject
|
||||
subjectInput.value = templateSubject || '';
|
||||
|
||||
// Update Details
|
||||
if (typeof tinymce !== 'undefined') {
|
||||
var editor = tinymce.get('detailsInput');
|
||||
if (editor) {
|
||||
editor.setContent(templateDetails || '');
|
||||
} else {
|
||||
detailsInput.value = templateDetails || '';
|
||||
}
|
||||
} else {
|
||||
detailsInput.value = templateDetails || '';
|
||||
}
|
||||
});
|
||||
});
|
||||
</script>
|
||||
|
||||
<!-- Ticket Client/Contact JS -->
|
||||
<link rel="stylesheet" href="../plugins/jquery-ui/jquery-ui.min.css">
|
||||
<script src="../plugins/jquery-ui/jquery-ui.min.js"></script>
|
||||
<script src="js/tickets_add_modal.js"></script>
|
||||
|
||||
64
agent/modals/ticket/ticket_add_watcher.php
Normal file
64
agent/modals/ticket/ticket_add_watcher.php
Normal file
@@ -0,0 +1,64 @@
|
||||
<div class="modal" id="addTicketWatcherModal" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-eye mr-2"></i>Adding a ticket Watcher: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<input type="hidden" name="client_id" value="<?php echo $client_id; ?>">
|
||||
<input type="hidden" name="ticket_number" value="<?php echo "$ticket_prefix$ticket_number"; ?>">
|
||||
<input type="hidden" name="watcher_notify" value="0"> <!-- Default 0 -->
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Watcher Email</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-envelope"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" data-tags="true" name="watcher_email">
|
||||
<option value="">- Select a contact or enter an email(s) -</option>
|
||||
<?php
|
||||
|
||||
$sql_client_contacts_select = mysqli_query($mysqli, "SELECT contact_id, contact_name, contact_email FROM contacts WHERE contact_client_id = $client_id AND contact_email <> '' ORDER BY contact_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_client_contacts_select)) {
|
||||
$contact_id_select = intval($row['contact_id']);
|
||||
$contact_name_select = nullable_htmlentities($row['contact_name']);
|
||||
$contact_email_select = nullable_htmlentities($row['contact_email']);
|
||||
?>
|
||||
<option value="<?php echo $contact_email_select; ?>"><?php echo "$contact_name_select - $contact_email_select"; ?></option>
|
||||
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php if (!empty($config_smtp_host)) { ?>
|
||||
<div class="form-group">
|
||||
<div class="form-check">
|
||||
<input class="form-check-input" type="checkbox" name="watcher_notify" value="1" id="checkNotifyWatcher">
|
||||
<label class="form-check-label" for="checkNotifyWatcher">
|
||||
Send email notification
|
||||
</label>
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="add_ticket_watcher" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Add</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
79
agent/modals/ticket/ticket_assign.php
Normal file
79
agent/modals/ticket/ticket_assign.php
Normal file
@@ -0,0 +1,79 @@
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_header.php';
|
||||
|
||||
$ticket_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tickets
|
||||
LEFT JOIN clients ON client_id = ticket_client_id
|
||||
WHERE ticket_id = $ticket_id
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
|
||||
$ticket_number = intval($row['ticket_number']);
|
||||
$ticket_assigned_to = intval($row['ticket_assigned_to']);
|
||||
$ticket_status = intval($row['ticket_status']);
|
||||
$ticket_closed_at = nullable_htmlentities($row['ticket_closed_at']);
|
||||
$client_name = nullable_htmlentities($row['client_name']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class='fa fa-fw fa-user-check mr-2'></i>Assigning Ticket: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<input type="hidden" name="ticket_status" value="<?php echo $ticket_status; ?>">
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Assign to</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user-check"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="assigned_to">
|
||||
<option value="0">Not Assigned</option>
|
||||
<?php
|
||||
$sql_users_select = mysqli_query($mysqli, "SELECT users.user_id, user_name FROM users
|
||||
LEFT JOIN user_settings on users.user_id = user_settings.user_id
|
||||
WHERE user_type = 1
|
||||
AND user_archived_at IS NULL
|
||||
ORDER BY user_name DESC"
|
||||
);
|
||||
while ($row = mysqli_fetch_array($sql_users_select)) {
|
||||
$user_id_select = intval($row['user_id']);
|
||||
$user_name_select = nullable_htmlentities($row['user_name']);
|
||||
|
||||
?>
|
||||
<option value="<?php echo $user_id_select; ?>" <?php if ($user_id_select == $ticket_assigned_to) { echo "selected"; } ?>><?php echo $user_name_select; ?></option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="assign_ticket" class="btn btn-primary text-bold">
|
||||
<i class="fa fa-check mr-2"></i>Assign
|
||||
</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal">
|
||||
<i class="fa fa-times mr-2"></i>Cancel
|
||||
</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
59
agent/modals/ticket/ticket_billable.php
Normal file
59
agent/modals/ticket/ticket_billable.php
Normal file
@@ -0,0 +1,59 @@
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_header.php';
|
||||
|
||||
$ticket_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tickets WHERE ticket_id = $ticket_id LIMIT 1");
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
|
||||
$ticket_number = intval($row['ticket_number']);
|
||||
$ticket_billable = intval($row['ticket_billable']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title">
|
||||
<i class="fa fa-fw fa-user mr-2"></i>
|
||||
Edit Billable Status for <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong>
|
||||
</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<div class="modal-body">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="form-group">
|
||||
<label>Billable</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-money-bill"></i></span>
|
||||
</div>
|
||||
<select class="form-control" name="billable_status">
|
||||
<option <?php if ($ticket_billable == 1) { echo "selected"; } ?> value="1">Yes</option>
|
||||
<option <?php if ($ticket_billable == 0) { echo "selected"; } ?> value="0">No</option>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="edit_ticket_billable_status" class="btn btn-primary text-bold">
|
||||
<i class="fa fa-check mr-2"></i>Save
|
||||
</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal">
|
||||
<i class="fa fa-times mr-2"></i>Cancel
|
||||
</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
47
agent/modals/ticket/ticket_bulk_add_project.php
Normal file
47
agent/modals/ticket/ticket_bulk_add_project.php
Normal file
@@ -0,0 +1,47 @@
|
||||
<div class="modal" id="bulkAssignTicketToProjectModal" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-user-check mr-2"></i>Adding Tickets to Project</strong></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Project</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-project-diagram"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="project_id">
|
||||
<option value="0">No Project</option>
|
||||
<?php
|
||||
$sql_projects_select = mysqli_query($mysqli, "SELECT project_id, project_name, project_prefix, project_number FROM projects
|
||||
WHERE project_archived_at IS NULL
|
||||
AND project_completed_at IS NULL
|
||||
ORDER BY project_name DESC"
|
||||
);
|
||||
while ($row = mysqli_fetch_array($sql_projects_select)) {
|
||||
$project_id_select = intval($row['project_id']);
|
||||
$project_prefix_select = nullable_htmlentities($row['project_prefix']);
|
||||
$project_number_select = intval($row['project_number']);
|
||||
$project_name_select = nullable_htmlentities($row['project_name']);
|
||||
|
||||
?>
|
||||
<option value="<?php echo $project_id_select; ?>"><?php echo " $project_prefix_select$project_number_select - $project_name_select"; ?></option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="bulk_add_ticket_project" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Assign</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
46
agent/modals/ticket/ticket_bulk_assign.php
Normal file
46
agent/modals/ticket/ticket_bulk_assign.php
Normal file
@@ -0,0 +1,46 @@
|
||||
<div class="modal" id="bulkAssignTicketModal" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-user-check mr-2"></i>Bulk Assigning Selected Tickets:</strong></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Assign to</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user-check"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="assign_to">
|
||||
<option value="0">Not Assigned</option>
|
||||
<?php
|
||||
$sql_users_select = mysqli_query($mysqli, "SELECT user_id, user_name FROM users
|
||||
WHERE user_type = 1
|
||||
AND user_status = 1
|
||||
AND user_archived_at IS NULL
|
||||
ORDER BY user_name DESC"
|
||||
);
|
||||
while ($row = mysqli_fetch_array($sql_users_select)) {
|
||||
$user_id_select = intval($row['user_id']);
|
||||
$user_name_select = nullable_htmlentities($row['user_name']);
|
||||
|
||||
?>
|
||||
<option value="<?php echo $user_id_select; ?>"><?php echo $user_name_select; ?></option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="bulk_assign_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Bulk Assign</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
42
agent/modals/ticket/ticket_bulk_edit_category.php
Normal file
42
agent/modals/ticket/ticket_bulk_edit_category.php
Normal file
@@ -0,0 +1,42 @@
|
||||
<div class="modal" id="bulkEditCategoryTicketModal" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-layer-group mr-2"></i>Bulk Categorizing Selected Tickets:</strong></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Category</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="bulk_category">
|
||||
<option value="0">- Uncategorized -</option>
|
||||
<?php
|
||||
$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL ORDER BY category_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_categories)) {
|
||||
$category_id = intval($row['category_id']);
|
||||
$category_name = nullable_htmlentities($row['category_name']);
|
||||
|
||||
?>
|
||||
<option value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
|
||||
<?php } ?>
|
||||
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="bulk_edit_ticket_category" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Bulk Edit</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
36
agent/modals/ticket/ticket_bulk_edit_priority.php
Normal file
36
agent/modals/ticket/ticket_bulk_edit_priority.php
Normal file
@@ -0,0 +1,36 @@
|
||||
<div class="modal" id="bulkEditPriorityTicketModal" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-thermometer-half mr-2"></i>Bulk Editing Priority:</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Priority</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="bulk_priority">
|
||||
<option>Low</option>
|
||||
<option>Medium</option>
|
||||
<option>High</option>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="bulk_edit_ticket_priority" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
69
agent/modals/ticket/ticket_bulk_merge.php
Normal file
69
agent/modals/ticket/ticket_bulk_merge.php
Normal file
@@ -0,0 +1,69 @@
|
||||
<div class="modal" id="bulkMergeTicketModal" tabindex="-1">
|
||||
<div class="modal-dialog modal-md">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-clone mr-2"></i>Bulk merge & close tickets</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
|
||||
<input type="hidden" id="current_ticket_id" value="0"> <!-- Can't currently bulk check this -->
|
||||
<input type="hidden" name="merge_move_replies" value="0"> <!-- Default 0 -->
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Ticket number to merge tickets into <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<?php
|
||||
// Show the ticket prefix, or just the tag icon
|
||||
if (empty($ticket_prefix)) {
|
||||
echo "<span class=\"input-group-text\"><i class=\"fa fa-fw fa-tag\"></i></span>";
|
||||
} else {
|
||||
echo "<div class=\"input-group-text\"> $ticket_prefix </div>";
|
||||
}
|
||||
?>
|
||||
</div>
|
||||
<input type="text" class="form-control" id="merge_into_ticket_number" name="merge_into_ticket_number" placeholder="Ticket number" onfocusout="merge_into_number_get_details()">
|
||||
<!-- Calls Javascript function merge_into_number_get_details() after leaving input field -->
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Reason for merge <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-sticky-note"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="merge_comment" placeholder="Comments">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="alert alert-dark" role="alert">
|
||||
<i>Selected tickets will be closed once merging is complete.</i>
|
||||
</div>
|
||||
|
||||
|
||||
<hr>
|
||||
<div class="form-group" id="merge_into_details_div" hidden>
|
||||
<h5 id="merge_into_details_number"></h5>
|
||||
<p id="merge_into_details_client"></p>
|
||||
<p id="merge_into_details_subject"></p>
|
||||
<p id="merge_into_details_priority"></p>
|
||||
<p id="merge_into_details_status"></p>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" id="merge_ticket_btn" name="bulk_merge_tickets" class="btn btn-primary text-bold" disabled><i class="fa fa-check mr-2"></i>Merge</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
<!-- Merge button starts disabled. Is enabled by the merge_into_number_get_details Javascript function-->
|
||||
</div>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<!-- Ticket merge JS -->
|
||||
<script src="js/ticket_merge.js"></script>
|
||||
60
agent/modals/ticket/ticket_bulk_reply.php
Normal file
60
agent/modals/ticket/ticket_bulk_reply.php
Normal file
@@ -0,0 +1,60 @@
|
||||
<div class="modal" id="bulkReplyTicketModal" tabindex="-1">
|
||||
<div class="modal-dialog modal-lg">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fas fa-fw fa-paper-plane mr-2"></i>Bulk Update/Reply</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<div class="modal-body">
|
||||
|
||||
<input type="hidden" name="bulk_private_reply" value="0">
|
||||
|
||||
<div class="input-group mb-3">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
|
||||
</div>
|
||||
|
||||
<select class="form-control select2" name="bulk_status" required>
|
||||
|
||||
<!-- Show all active ticket statuses, apart from new or closed as these are system-managed -->
|
||||
<?php $sql_ticket_status = mysqli_query($mysqli, "SELECT * FROM ticket_statuses WHERE ticket_status_id != 1 AND ticket_status_id != 5 AND ticket_status_active = 1");
|
||||
while ($row = mysqli_fetch_array($sql_ticket_status)) {
|
||||
$ticket_status_id_select = intval($row['ticket_status_id']);
|
||||
$ticket_status_name_select = nullable_htmlentities($row['ticket_status_name']); ?>
|
||||
|
||||
<option value="<?php echo $ticket_status_id_select ?>"> <?php echo $ticket_status_name_select ?> </option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<textarea class="form-control tinymce" rows="5" name="bulk_reply_details" placeholder="Type an update here"></textarea>
|
||||
</div>
|
||||
|
||||
<div class="col-3">
|
||||
<div class="form-group">
|
||||
<label>Time worked</label>
|
||||
<input class="form-control timepicker" id="time_worked" name="time" type="text" placeholder="HH:MM:SS" pattern="([01]?[0-9]|2[0-3]):([0-5]?[0-9]):([0-5]?[0-9])" value="00:01:00" required/>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<div class="custom-control custom-checkbox">
|
||||
<input type="checkbox" class="custom-control-input" id="bulkPrivateReplyCheckbox" name="bulk_private_reply" value="1">
|
||||
<label class="custom-control-label" for="bulkPrivateReplyCheckbox">Mark as internal</label>
|
||||
<small class="form-text text-muted">If checked this note will only be visible to agents.</small>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="bulk_ticket_reply" class="btn btn-primary text-bold"><i class="fas fa-paper-plane mr-2"></i>Reply</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
40
agent/modals/ticket/ticket_bulk_resolve.php
Normal file
40
agent/modals/ticket/ticket_bulk_resolve.php
Normal file
@@ -0,0 +1,40 @@
|
||||
<div class="modal" id="bulkCloseTicketsModal" tabindex="-1">
|
||||
<div class="modal-dialog modal-lg">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fas fa-fw fa-check mr-2"></i>Resolving Multiple Tickets</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<div class="modal-body">
|
||||
|
||||
<input type="hidden" name="bulk_private_note" value="0">
|
||||
|
||||
<div class="form-group">
|
||||
<textarea class="form-control tinymce" rows="5" name="bulk_details" placeholder="Enter closing remarks"></textarea>
|
||||
</div>
|
||||
|
||||
<div class="col-3">
|
||||
<div class="form-group">
|
||||
<label>Time worked</label>
|
||||
<input class="form-control timepicker" id="time_worked" name="time" type="text" placeholder="HH:MM:SS" pattern="([01]?[0-9]|2[0-3]):([0-5]?[0-9]):([0-5]?[0-9])" value="00:01:00" required/>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<div class="custom-control custom-checkbox">
|
||||
<input type="checkbox" class="custom-control-input" id="bulkPrivateCheckbox" name="bulk_private_note" value="1">
|
||||
<label class="custom-control-label" for="bulkPrivateCheckbox">Mark as Internal</label>
|
||||
<small class="form-text text-muted">If checked this note will only be visible to agents. The contact / watcher will not be informed this ticket was resolved.</small>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="bulk_resolve_tickets" class="btn btn-primary text-bold"><i class="fas fa-check mr-2"></i>Resolve</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
49
agent/modals/ticket/ticket_change_client.php
Normal file
49
agent/modals/ticket/ticket_change_client.php
Normal file
@@ -0,0 +1,49 @@
|
||||
<div class="modal" id="clientChangeTicketModal" tabindex="-1">
|
||||
<div class="modal-dialog modal-md">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-people-carry mr-2"></i>Change <?php echo "$ticket_prefix$ticket_number"; ?> to another client</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>New Client <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-users"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="new_client_id" id="changeClientSelect" required>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>New Contact</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="new_contact_id" id="changeContactSelect">
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="change_client_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Change</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<!-- Ticket Change Client JS -->
|
||||
<link rel="stylesheet" href="../plugins/jquery-ui/jquery-ui.min.css">
|
||||
<script src="../plugins/jquery-ui/jquery-ui.min.js"></script>
|
||||
<script src="js/ticket_change_client.js"></script>
|
||||
101
agent/modals/ticket/ticket_contact.php
Normal file
101
agent/modals/ticket/ticket_contact.php
Normal file
@@ -0,0 +1,101 @@
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_header.php';
|
||||
|
||||
$ticket_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tickets
|
||||
LEFT JOIN clients ON client_id = ticket_client_id
|
||||
WHERE ticket_id = $ticket_id
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
|
||||
$ticket_number = intval($row['ticket_number']);
|
||||
$contact_id = intval($row['ticket_contact_id']);
|
||||
$client_id = intval($row['ticket_client_id']);
|
||||
$client_name = nullable_htmlentities($row['client_name']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-user mr-2"></i>Changing contact: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Contact</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="contact">
|
||||
<option value="">No One</option>
|
||||
<?php
|
||||
$sql_client_contacts_select = mysqli_query($mysqli, "SELECT contact_id, contact_name, contact_title, contact_primary, contact_technical FROM contacts WHERE contact_client_id = $client_id AND contact_archived_at IS NULL ORDER BY contact_primary DESC, contact_technical DESC, contact_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_client_contacts_select)) {
|
||||
$contact_id_select = intval($row['contact_id']);
|
||||
$contact_name_select = nullable_htmlentities($row['contact_name']);
|
||||
$contact_primary_select = intval($row['contact_primary']);
|
||||
if($contact_primary_select == 1) {
|
||||
$contact_primary_display_select = " (Primary)";
|
||||
} else {
|
||||
$contact_primary_display_select = "";
|
||||
}
|
||||
$contact_technical_select = intval($row['contact_technical']);
|
||||
if($contact_technical_select == 1) {
|
||||
$contact_technical_display_select = " (Technical)";
|
||||
} else {
|
||||
$contact_technical_display_select = "";
|
||||
}
|
||||
$contact_title_select = nullable_htmlentities($row['contact_title']);
|
||||
if(!empty($contact_title_select)) {
|
||||
$contact_title_display_select = " - $contact_title_select";
|
||||
} else {
|
||||
$contact_title_display_select = "";
|
||||
}
|
||||
|
||||
?>
|
||||
<option
|
||||
value="<?php echo $contact_id_select; ?>"
|
||||
<?php if ($contact_id_select == $contact_id) { echo "selected"; } ?>
|
||||
>
|
||||
<?php echo "$contact_name_select$contact_title_display_select$contact_primary_display_select$contact_technical_display_select"; ?>
|
||||
</option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php if (!empty($config_smtp_host)) { ?>
|
||||
<div class="form-group">
|
||||
<div class="form-check">
|
||||
<input class="form-check-input" type="checkbox" name="contact_notify" value="1" id="checkNotifyContact" <?php if ($config_ticket_client_general_notifications) { echo "checked"; } ?>>
|
||||
<label class="form-check-label" for="checkNotifyContact">
|
||||
Send email notification
|
||||
</label>
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="edit_ticket_contact" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
396
agent/modals/ticket/ticket_edit.php
Normal file
396
agent/modals/ticket/ticket_edit.php
Normal file
@@ -0,0 +1,396 @@
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_header.php';
|
||||
|
||||
$ticket_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tickets LEFT JOIN clients ON client_id = ticket_client_id WHERE ticket_id = $ticket_id LIMIT 1");
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$client_id = intval($row['client_id']);
|
||||
$client_name = nullable_htmlentities($row['client_name']);
|
||||
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
|
||||
$ticket_number = intval($row['ticket_number']);
|
||||
$ticket_category = intval($row['ticket_category']);
|
||||
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
|
||||
$ticket_details = nullable_htmlentities($row['ticket_details']);
|
||||
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
|
||||
$ticket_billable = intval($row['ticket_billable']);
|
||||
$ticket_vendor_ticket_number = nullable_htmlentities($row['ticket_vendor_ticket_number']);
|
||||
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
|
||||
$ticket_due_at = nullable_htmlentities($row['ticket_due_at']);
|
||||
$ticket_assigned_to = intval($row['ticket_assigned_to']);
|
||||
$contact_id = intval($row['ticket_contact_id']);
|
||||
$asset_id = intval($row['ticket_asset_id']);
|
||||
$location_id = intval($row['ticket_location_id']);
|
||||
$vendor_id = intval($row['ticket_vendor_id']);
|
||||
$project_id = intval($row['ticket_project_id']);
|
||||
|
||||
// Additional Assets Selected
|
||||
$additional_assets_array = array();
|
||||
$sql_additional_assets = mysqli_query($mysqli, "SELECT asset_id FROM ticket_assets WHERE ticket_id = $ticket_id");
|
||||
while ($row = mysqli_fetch_array($sql_additional_assets)) {
|
||||
$additional_asset_id = intval($row['asset_id']);
|
||||
$additional_assets_array[] = $additional_asset_id;
|
||||
}
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
?>
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-life-ring mr-2"></i>Editing ticket: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
|
||||
<div class="modal-body">
|
||||
|
||||
<ul class="nav nav-pills nav-justified mb-3">
|
||||
<li class="nav-item">
|
||||
<a class="nav-link active" data-toggle="pill" href="#pills-details<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-life-ring mr-2"></i>Details</a>
|
||||
</li>
|
||||
<li class="nav-item">
|
||||
<a class="nav-link" data-toggle="pill" href="#pills-contacts<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-users mr-2"></i>Contact</a>
|
||||
</li>
|
||||
<li class="nav-item">
|
||||
<a class="nav-link" data-toggle="pill" href="#pills-assignment<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-desktop mr-2"></i>Assignment</a>
|
||||
</li>
|
||||
</ul>
|
||||
|
||||
<hr>
|
||||
|
||||
<div class="tab-content" <?php if (lookupUserPermission('module_support') <= 1) { echo 'inert'; } ?>>
|
||||
|
||||
<div class="tab-pane fade show active" id="pills-details<?php echo $ticket_id; ?>">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Subject <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="subject" maxlength="500" value="<?php echo $ticket_subject; ?>" placeholder="Subject" required>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<textarea class="form-control tinymceTicket" rows="8" name="details"><?php echo $ticket_details; ?></textarea>
|
||||
</div>
|
||||
|
||||
<div class="row">
|
||||
<div class="col">
|
||||
<div class="form-group">
|
||||
<label>Priority <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="priority" required>
|
||||
<option <?php if ($ticket_priority == 'Low') { echo "selected"; } ?> >Low</option>
|
||||
<option <?php if ($ticket_priority == 'Medium') { echo "selected"; } ?> >Medium</option>
|
||||
<option <?php if ($ticket_priority == 'High') { echo "selected"; } ?> >High</option>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="col">
|
||||
<div class="form-group">
|
||||
<label>Category</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-layer-group"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="category">
|
||||
<option value="0">- Uncategorized -</option>
|
||||
<?php
|
||||
$sql_categories = mysqli_query($mysqli, "SELECT category_id, category_name FROM categories WHERE category_type = 'Ticket' AND category_archived_at IS NULL ORDER BY category_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_categories)) {
|
||||
$category_id = intval($row['category_id']);
|
||||
$category_name = nullable_htmlentities($row['category_name']);
|
||||
|
||||
?>
|
||||
<option <?php if ($ticket_category == $category_id) {echo "selected";} ?> value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
|
||||
<?php } ?>
|
||||
|
||||
</select>
|
||||
<div class="input-group-append">
|
||||
<button class="btn btn-secondary ajax-modal" type="button"
|
||||
data-modal-url="../admin/modals/category/category_add.php?category=Ticket">
|
||||
<i class="fas fa-fw fa-plus"></i>
|
||||
</button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="row">
|
||||
<div class="col">
|
||||
<div class="form-group">
|
||||
<label>Assign to</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user-check"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="assigned_to">
|
||||
<option value="0">Not Assigned</option>
|
||||
<?php
|
||||
|
||||
$sql = mysqli_query(
|
||||
$mysqli,
|
||||
"SELECT user_id, user_name FROM users
|
||||
WHERE user_role_id > 1
|
||||
AND user_type = 1
|
||||
AND user_status = 1
|
||||
AND user_archived_at IS NULL
|
||||
ORDER BY user_name ASC"
|
||||
);
|
||||
while ($row = mysqli_fetch_array($sql)) {
|
||||
$user_id = intval($row['user_id']);
|
||||
$user_name = nullable_htmlentities($row['user_name']); ?>
|
||||
<option <?php if ($ticket_assigned_to === $user_id) { echo "selected"; } ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<div class="col">
|
||||
<div class="form-group">
|
||||
<label>Due</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-calendar-check"></i></span>
|
||||
</div>
|
||||
<input type="datetime-local" class="form-control" name="due" value="<?php echo $ticket_due_at; ?>">
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php if ($config_module_enable_accounting && lookupUserPermission("module_sales") >= 2) { ?>
|
||||
<div class="form-group">
|
||||
<div class="custom-control custom-switch">
|
||||
<input type="checkbox" class="custom-control-input" name="billable" <?php if ($ticket_billable == 1) { echo "checked"; } ?> value="1" id="billableSwitch<?php echo $ticket_id; ?>">
|
||||
<label class="custom-control-label" for="billableSwitch<?php echo $ticket_id; ?>">Mark Billable</label>
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="tab-pane fade" id="pills-contacts<?php echo $ticket_id; ?>">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Contact</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="contact">
|
||||
<option value="0">No One</option>
|
||||
<?php
|
||||
$sql_client_contacts_select = mysqli_query($mysqli, "SELECT contact_id, contact_name, contact_title, contact_primary, contact_technical FROM contacts WHERE contact_client_id = $client_id AND contact_archived_at IS NULL ORDER BY contact_primary DESC, contact_technical DESC, contact_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_client_contacts_select)) {
|
||||
$contact_id_select = intval($row['contact_id']);
|
||||
$contact_name_select = nullable_htmlentities($row['contact_name']);
|
||||
$contact_primary_select = intval($row['contact_primary']);
|
||||
if($contact_primary_select == 1) {
|
||||
$contact_primary_display_select = " (Primary)";
|
||||
} else {
|
||||
$contact_primary_display_select = "";
|
||||
}
|
||||
$contact_technical_select = intval($row['contact_technical']);
|
||||
if($contact_technical_select == 1) {
|
||||
$contact_technical_display_select = " (Technical)";
|
||||
} else {
|
||||
$contact_technical_display_select = "";
|
||||
}
|
||||
$contact_title_select = nullable_htmlentities($row['contact_title']);
|
||||
if(!empty($contact_title_select)) {
|
||||
$contact_title_display_select = " - $contact_title_select";
|
||||
} else {
|
||||
$contact_title_display_select = "";
|
||||
}
|
||||
|
||||
?>
|
||||
<option value="<?php echo $contact_id_select; ?>" <?php if ($contact_id_select == $contact_id) { echo "selected"; } ?>><?php echo "$contact_name_select$contact_title_display_select$contact_primary_display_select$contact_technical_display_select"; ?></option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php if (!empty($config_smtp_host)) { ?>
|
||||
<div class="form-group">
|
||||
<div class="form-check">
|
||||
<input class="form-check-input" type="checkbox" name="contact_notify" value="1" id="checkNotifyContact">
|
||||
<label class="form-check-label" for="checkNotifyContact">
|
||||
Send email notification
|
||||
</label>
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="tab-pane fade" id="pills-assignment<?php echo $ticket_id; ?>">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Asset</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="asset">
|
||||
<option value="0">- None -</option>
|
||||
<?php
|
||||
|
||||
$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, contact_name FROM assets LEFT JOIN contacts ON contact_id = asset_contact_id WHERE asset_client_id = $client_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_assets)) {
|
||||
$asset_id_select = intval($row['asset_id']);
|
||||
$asset_name_select = nullable_htmlentities($row['asset_name']);
|
||||
$asset_contact_name_select = nullable_htmlentities($row['contact_name']);
|
||||
?>
|
||||
<option <?php if ($asset_id == $asset_id_select) { echo "selected"; } ?> value="<?php echo $asset_id_select; ?>"><?php echo "$asset_name_select - $asset_contact_name_select"; ?></option>
|
||||
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Additional Assets</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="additional_assets[]" data-tags="true" data-placeholder="- Select Additional Assets -" multiple>
|
||||
<option value=""></option>
|
||||
<?php
|
||||
|
||||
$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, contact_name FROM assets LEFT JOIN contacts ON contact_id = asset_contact_id WHERE asset_client_id = $client_id AND asset_id != $asset_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_assets)) {
|
||||
$asset_id_select = intval($row['asset_id']);
|
||||
$asset_name_select = nullable_htmlentities($row['asset_name']);
|
||||
$asset_contact_name_select = nullable_htmlentities($row['contact_name']);
|
||||
?>
|
||||
<option value="<?php echo $asset_id_select; ?>"
|
||||
<?php if (in_array($asset_id_select, $additional_assets_array)) { echo "selected"; } ?>
|
||||
><?php echo "$asset_name_select - $asset_contact_name_select"; ?></option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Location</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-map-marker-alt"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="location">
|
||||
<option value="0">- None -</option>
|
||||
<?php
|
||||
|
||||
$sql_locations = mysqli_query($mysqli, "SELECT location_id, location_name FROM locations WHERE location_client_id = $client_id AND location_archived_at IS NULL ORDER BY location_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_locations)) {
|
||||
$location_id_select = intval($row['location_id']);
|
||||
$location_name_select = nullable_htmlentities($row['location_name']);
|
||||
?>
|
||||
<option <?php if ($location_id == $location_id_select) { echo "selected"; } ?> value="<?php echo $location_id_select; ?>"><?php echo $location_name_select; ?></option>
|
||||
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="row">
|
||||
|
||||
<div class="col">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Vendor</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-building"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="vendor">
|
||||
<option value="0">- None -</option>
|
||||
<?php
|
||||
|
||||
$sql_vendors = mysqli_query($mysqli, "SELECT vendor_id, vendor_name FROM vendors WHERE vendor_client_id = $client_id AND vendor_archived_at IS NULL ORDER BY vendor_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_vendors)) {
|
||||
$vendor_id_select = intval($row['vendor_id']);
|
||||
$vendor_name_select = nullable_htmlentities($row['vendor_name']);
|
||||
?>
|
||||
<option <?php if ($vendor_id == $vendor_id_select) { echo "selected"; } ?> value="<?php echo $vendor_id_select; ?>"><?php echo $vendor_name_select; ?></option>
|
||||
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="col">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Vendor Ticket Number</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="vendor_ticket_number" placeholder="Vendor ticket number" value="<?php echo $ticket_vendor_ticket_number; ?>">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Project</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-project-diagram"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="project">
|
||||
<option value="0">- None -</option>
|
||||
<?php
|
||||
|
||||
$sql_projects = mysqli_query($mysqli, "SELECT project_id, project_name FROM projects WHERE (project_client_id = $client_id OR project_client_id = 0) AND project_completed_at IS NULL AND project_archived_at IS NULL ORDER BY project_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_projects)) {
|
||||
$project_id_select = intval($row['project_id']);
|
||||
$project_name_select = nullable_htmlentities($row['project_name']); ?>
|
||||
<option <?php if ($project_id == $project_id_select) { echo "selected"; } ?> value="<?php echo $project_id_select; ?>"><?php echo $project_name_select; ?></option>
|
||||
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="edit_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
<?php
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
51
agent/modals/ticket/ticket_edit_asset.php
Normal file
51
agent/modals/ticket/ticket_edit_asset.php
Normal file
@@ -0,0 +1,51 @@
|
||||
<div class="modal" id="editTicketAssetModal<?php echo $ticket_id; ?>" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-desktop mr-2"></i>Editing ticket Asset: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Asset</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="asset">
|
||||
<option value="0">- None -</option>
|
||||
<?php
|
||||
|
||||
$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, contact_name FROM assets LEFT JOIN contacts ON contact_id = asset_contact_id WHERE asset_client_id = $client_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_assets)) {
|
||||
$asset_id_select = intval($row['asset_id']);
|
||||
$asset_name_select = nullable_htmlentities($row['asset_name']);
|
||||
$asset_contact_name_select = nullable_htmlentities($row['contact_name']);
|
||||
?>
|
||||
<option <?php if ($asset_id == $asset_id_select) { echo "selected"; } ?> value="<?php echo $asset_id_select; ?>"><?php echo "$asset_name_select - $asset_contact_name_select"; ?></option>
|
||||
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</select>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="edit_ticket_asset" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
50
agent/modals/ticket/ticket_edit_schedule.php
Normal file
50
agent/modals/ticket/ticket_edit_schedule.php
Normal file
@@ -0,0 +1,50 @@
|
||||
<div class="modal" id="editTicketScheduleModal" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title">
|
||||
<i class="fa fa-fw fa-user mr-2"></i>
|
||||
Edit Scheduled Time for <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong>
|
||||
</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<div class="modal-body">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Scheduled Date and Time </label>
|
||||
|
||||
<?php if (!$ticket_scheduled_for) { ?>
|
||||
<input type="datetime-local" class="form-control" name="scheduled_date_time" placeholder="Scheduled Date & Time" min="<?php echo date('Y-m-d\TH:i'); ?>">
|
||||
<?php } else { ?>
|
||||
<input type="datetime-local" class="form-control" name="scheduled_date_time" min="<?php echo date('Y-m-d\TH:i'); ?>" value="<?php echo $ticket_scheduled_for; ?>">
|
||||
<?php } ?>
|
||||
|
||||
</div>
|
||||
<div class="form-group">
|
||||
<label>Onsite </label>
|
||||
<select class="form-control" name="onsite" required>
|
||||
<option value="0" <?php if ($ticket_onsite == 0) echo "selected"; ?>>No</option>
|
||||
<option value="1" <?php if ($ticket_onsite == 1) echo "selected"; ?>>Yes</option>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<?php if (!empty($ticket_scheduled_for)) { ?>
|
||||
<a href="post.php?cancel_ticket_schedule=<?php echo htmlspecialchars($ticket_id); ?>" class="btn btn-danger text-bold">
|
||||
<i class="fa fa-trash mr-2"></i>Cancel Scheduled Time
|
||||
</a>
|
||||
<?php } ?>
|
||||
<button type="submit" name="edit_ticket_schedule" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
49
agent/modals/ticket/ticket_edit_vendor.php
Normal file
49
agent/modals/ticket/ticket_edit_vendor.php
Normal file
@@ -0,0 +1,49 @@
|
||||
<div class="modal" id="editTicketVendorModal<?php echo $ticket_id; ?>" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-building mr-2"></i>Editing ticket Vendor: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Vendor</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-building"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="vendor">
|
||||
<option value="0">- None -</option>
|
||||
<?php
|
||||
|
||||
$sql_vendors = mysqli_query($mysqli, "SELECT vendor_id, vendor_name FROM vendors WHERE vendor_client_id = $client_id AND vendor_archived_at IS NULL ORDER BY vendor_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql_vendors)) {
|
||||
$vendor_id_select = intval($row['vendor_id']);
|
||||
$vendor_name_select = nullable_htmlentities($row['vendor_name']);
|
||||
?>
|
||||
<option <?php if ($vendor_id == $vendor_id_select) { echo "selected"; } ?> value="<?php echo $vendor_id_select; ?>"><?php echo $vendor_name_select; ?></option>
|
||||
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="edit_ticket_vendor" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
24
agent/modals/ticket/ticket_export.php
Normal file
24
agent/modals/ticket/ticket_export.php
Normal file
@@ -0,0 +1,24 @@
|
||||
<div class="modal" id="exportTicketModal" tabindex="-1">
|
||||
<div class="modal-dialog">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fas fa-fw fa-download mr-2"></i>Export Tickets to CSV</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<?php if (isset($_GET['client_id'])) { ?>
|
||||
<input type="hidden" name="client_id" value="<?php echo $client_id; ?>">
|
||||
<?php } ?>
|
||||
<div class="modal-body">
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="export_tickets_csv" class="btn btn-primary text-bold"><i class="fas fa-fw fa-download mr-2"></i>Download CSV</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
210
agent/modals/ticket/ticket_invoice_add.php
Normal file
210
agent/modals/ticket/ticket_invoice_add.php
Normal file
@@ -0,0 +1,210 @@
|
||||
<?php
|
||||
$sql_invoices = mysqli_query($mysqli, "SELECT * FROM invoices WHERE invoice_status LIKE 'Draft' AND invoice_client_id = $client_id ORDER BY invoice_number ASC");
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal" id="addInvoiceFromTicketModal" tabindex="-1">
|
||||
<div class="modal-dialog modal-lg">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-file-invoice-dollar mr-2"></i>Invoice ticket</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="modal-body">
|
||||
<?php if (mysqli_num_rows($sql_invoices) > 0) { ?>
|
||||
|
||||
<ul class="nav nav-pills nav-justified mb-3">
|
||||
<li class="nav-item">
|
||||
<a class="nav-link active" data-toggle="pill" href="#pills-create-invoice"><i class="fa fa-fw fa-check mr-2"></i>Create New Invoice</a>
|
||||
</li>
|
||||
<li class="nav-item">
|
||||
<a class="nav-link" data-toggle="pill" href="#pills-add-to-invoice"><i class="fa fa-fw fa-plus mr-2"></i>Add to Existing Invoice</a>
|
||||
</li>
|
||||
<?php } ?>
|
||||
</ul>
|
||||
|
||||
<hr>
|
||||
|
||||
<div class="tab-content">
|
||||
|
||||
<div class="tab-pane fade show active" id="pills-create-invoice">
|
||||
|
||||
<div class="row">
|
||||
<div class="col-sm-6">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Invoice Date <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-calendar"></i></span>
|
||||
</div>
|
||||
<input type="date" class="form-control" name="date" max="2999-12-31" value="<?php echo date("Y-m-d"); ?>">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="col-sm-6">
|
||||
<div class="form-group">
|
||||
<label>Invoice Category <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-list"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="category">
|
||||
<option value="">- Category -</option>
|
||||
<?php
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM categories WHERE category_type = 'Income' AND category_archived_at IS NULL ORDER BY category_name ASC");
|
||||
while ($row = mysqli_fetch_array($sql)) {
|
||||
$category_id = intval($row['category_id']);
|
||||
$category_name = nullable_htmlentities($row['category_name']);
|
||||
?>
|
||||
<option value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
|
||||
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</select>
|
||||
<div class="input-group-append">
|
||||
<button type="button" class="btn btn-secondary" data-toggle="modal" data-target="#addQuickCategoryIncomeModal"><i class="fas fa-fw fa-plus"></i></button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Scope</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-comment"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="scope" placeholder="Quick description" value="Ticket <?php echo "$ticket_prefix$ticket_number - $ticket_subject"; ?>">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
</div>
|
||||
|
||||
<?php
|
||||
|
||||
if (mysqli_num_rows($sql_invoices) > 0) { ?>
|
||||
|
||||
<div class="tab-pane fade" id="pills-add-to-invoice">
|
||||
<div class="form-group">
|
||||
<label>Invoice</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-file-invoice-dollar"></i></span>
|
||||
</div>
|
||||
<select class="form-control" name="invoice_id">
|
||||
<option value="0">- Invoice -</option>
|
||||
<?php
|
||||
|
||||
while ($row = mysqli_fetch_array($sql_invoices)) {
|
||||
$invoice_id = intval($row['invoice_id']);
|
||||
$invoice_prefix = nullable_htmlentities($row['invoice_prefix']);
|
||||
$invoice_number = intval($row['invoice_number']);
|
||||
$invoice_scope = nullable_htmlentities($row['invoice_scope']);
|
||||
$invoice_status = nullable_htmlentities($row['invoice_status']);
|
||||
$invoice_date = nullable_htmlentities($row['invoice_date']);
|
||||
$invoice_due = nullable_htmlentities($row['invoice_due']);
|
||||
$invoice_amount = floatval($row['invoice_amount']);
|
||||
?>
|
||||
<option value="<?php echo $invoice_id; ?>"><?php echo "$invoice_prefix$invoice_number | $invoice_scope"; ?></option>
|
||||
<?php } ?>
|
||||
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php } ?>
|
||||
</div>
|
||||
|
||||
<hr>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Item <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-box"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="item_name" placeholder="Item" value="Support [Hourly]" required>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Item Description</label>
|
||||
<div class="input-group">
|
||||
<textarea class="form-control" rows="5" name="item_description"><?php echo "# $contact_name - $asset_name - $ticket_date\nTicket $ticket_prefix$ticket_number\n$ticket_subject\nTT: $ticket_total_reply_time"; ?></textarea>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-row">
|
||||
<div class="col">
|
||||
|
||||
<div class="form-group">
|
||||
<label>QTY <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-balance-scale"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" inputmode="numeric" pattern="-?[0-9]*\.?[0-9]{0,2}" name="qty" value="<?php echo roundToNearest15($ticket_total_reply_time); ?>" required>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="col">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Price <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-dollar-sign"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" inputmode="numeric" pattern="-?[0-9]*\.?[0-9]{0,2}" name="price" value="<?php echo number_format($client_rate, 2, '.', ''); ?>" required>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Tax <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-piggy-bank"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="tax_id" required>
|
||||
<option value="0">None</option>
|
||||
<?php
|
||||
|
||||
$taxes_sql = mysqli_query($mysqli, "SELECT * FROM taxes WHERE tax_archived_at IS NULL ORDER BY tax_name ASC");
|
||||
while ($row = mysqli_fetch_array($taxes_sql)) {
|
||||
$tax_id_select = intval($row['tax_id']);
|
||||
$tax_name = nullable_htmlentities($row['tax_name']);
|
||||
$tax_percent = floatval($row['tax_percent']);
|
||||
?>
|
||||
<option value="<?php echo $tax_id_select; ?>"><?php echo "$tax_name $tax_percent%"; ?></option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="add_invoice_from_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Invoice</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
77
agent/modals/ticket/ticket_merge.php
Normal file
77
agent/modals/ticket/ticket_merge.php
Normal file
@@ -0,0 +1,77 @@
|
||||
<div class="modal" id="mergeTicketModal<?php echo $ticket_id; ?>" tabindex="-1">
|
||||
<div class="modal-dialog modal-md">
|
||||
<div class="modal-content">
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-clone mr-2"></i>Merge & Close <?php echo "$ticket_prefix$ticket_number"; ?> into another ticket</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" id="current_ticket_id" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Ticket number to merge this ticket into <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<?php
|
||||
// Show the ticket prefix, or just the tag icon
|
||||
if (empty($ticket_prefix)) {
|
||||
echo "<span class=\"input-group-text\"><i class=\"fa fa-fw fa-tag\"></i></span>";
|
||||
} else {
|
||||
echo "<div class=\"input-group-text\"> $ticket_prefix </div>";
|
||||
}
|
||||
?>
|
||||
</div>
|
||||
<input type="text" class="form-control" id="merge_into_ticket_number" name="merge_into_ticket_number" placeholder="Ticket number" required onfocusout="merge_into_number_get_details()">
|
||||
<!-- Calls Javascript function merge_into_number_get_details() after leaving input field -->
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Reason for merge <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-sticky-note"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="merge_comment" placeholder="Comments" required>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<div class="form-check">
|
||||
<input class="form-check-input" type="checkbox" name="merge_move_replies" value="1" id="checkMoveReplies">
|
||||
<label class="form-check-label" for="checkMoveReplies">
|
||||
Move notes & replies to the new parent ticket
|
||||
</label>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="alert alert-dark" role="alert">
|
||||
<i>The current ticket will be closed once merging is complete.</i>
|
||||
</div>
|
||||
|
||||
|
||||
<hr>
|
||||
<div class="form-group" id="merge_into_details_div" hidden>
|
||||
<h5 id="merge_into_details_number"></h5>
|
||||
<p id="merge_into_details_client"></p>
|
||||
<p id="merge_into_details_subject"></p>
|
||||
<p id="merge_into_details_priority"></p>
|
||||
<p id="merge_into_details_status"></p>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" id="merge_ticket_btn" name="merge_ticket" class="btn btn-primary text-bold" disabled><i class="fa fa-check mr-2"></i>Merge</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
<!-- Merge button starts disabled. Is enabled by the merge_into_number_get_details Javascript function-->
|
||||
</div>
|
||||
</form>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<!-- Ticket merge JS -->
|
||||
<script src="js/ticket_merge.js"></script>
|
||||
62
agent/modals/ticket/ticket_priority.php
Normal file
62
agent/modals/ticket/ticket_priority.php
Normal file
@@ -0,0 +1,62 @@
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_header.php';
|
||||
|
||||
$ticket_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tickets
|
||||
LEFT JOIN clients ON client_id = ticket_client_id
|
||||
WHERE ticket_id = $ticket_id
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
|
||||
$ticket_number = intval($row['ticket_number']);
|
||||
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
|
||||
$client_id = intval($row['ticket_client_id']);
|
||||
$client_name = nullable_htmlentities($row['client_name']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-thermometer-half mr-2"></i>Editing ticket priority: <strong><?php echo "$ticket_prefix$ticket_number"; ?></strong> - <?php echo $client_name; ?></h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
<input type="hidden" name="client_id" value="<?php echo $client_id; ?>">
|
||||
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Priority</label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="priority" required>
|
||||
<option <?php if ($ticket_priority == 'Low') { echo "selected"; } ?> >Low</option>
|
||||
<option <?php if ($ticket_priority == 'Medium') { echo "selected"; } ?> >Medium</option>
|
||||
<option <?php if ($ticket_priority == 'High') { echo "selected"; } ?> >High</option>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="edit_ticket_priority" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
70
agent/modals/ticket/ticket_reply_edit.php
Normal file
70
agent/modals/ticket/ticket_reply_edit.php
Normal file
@@ -0,0 +1,70 @@
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_header.php';
|
||||
|
||||
$ticket_reply_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM ticket_replies
|
||||
LEFT JOIN tickets ON ticket_id = ticket_reply_ticket_id
|
||||
WHERE ticket_reply_id = $ticket_reply_id
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$ticket_reply_type = nullable_htmlentities($row['ticket_reply_type']);
|
||||
$ticket_reply_time_worked = date_create($row['ticket_reply_time_worked']);
|
||||
$ticket_reply_time_worked_formatted = date_format($ticket_reply_time_worked, 'H:i:s');
|
||||
$ticket_reply = nullable_htmlentities($row['ticket_reply']);
|
||||
$client_id = intval($row['ticket_client_id']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-edit mr-2"></i>Editing Ticket Reply</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_reply_id" value="<?php echo $ticket_reply_id; ?>">
|
||||
<input type="hidden" name="client_id" value="<?php echo $client_id; ?>">
|
||||
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<div class="btn-group btn-block btn-group-toggle" data-toggle="buttons">
|
||||
<label class="btn btn-outline-secondary <?php if ($ticket_reply_type == 'Internal') { echo "active"; } ?>">
|
||||
<input type="radio" name="ticket_reply_type" value="Internal" <?php if ($ticket_reply_type == 'Internal') { echo "checked"; } ?>>Internal Note
|
||||
</label>
|
||||
<label class="btn btn-outline-secondary <?php if ($ticket_reply_type == 'Public') { echo "active"; } ?>">
|
||||
<input type="radio" name="ticket_reply_type" value="Public" <?php if ($ticket_reply_type == 'Public') { echo "checked"; } ?>>Public Comment
|
||||
</label>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<textarea class="form-control tinymce" name="ticket_reply"><?php echo $ticket_reply; ?></textarea>
|
||||
</div>
|
||||
|
||||
<?php if (!empty($ticket_reply_time_worked)) { ?>
|
||||
<div class="col-3">
|
||||
<div class="form-group">
|
||||
<label>Time worked</label>
|
||||
<input class="form-control" name="time" type="text" placeholder="HH:MM:SS" pattern="([01]?[0-9]|2[0-3]):([0-5]?[0-9]):([0-5]?[0-9])" value="<?php echo $ticket_reply_time_worked_formatted; ?>" required>
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="edit_ticket_reply" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
47
agent/modals/ticket/ticket_reply_redact.php
Normal file
47
agent/modals/ticket/ticket_reply_redact.php
Normal file
@@ -0,0 +1,47 @@
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_header.php';
|
||||
|
||||
$ticket_reply_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM ticket_replies
|
||||
LEFT JOIN tickets ON ticket_id = ticket_reply_ticket_id
|
||||
WHERE ticket_reply_id = $ticket_reply_id
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$ticket_reply = nullable_htmlentities($row['ticket_reply']);
|
||||
$client_id = intval($row['ticket_client_id']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-edit mr-2"></i>Redacting Ticket Reply</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="ticket_reply_id" value="<?php echo $ticket_reply_id; ?>">
|
||||
<input type="hidden" name="client_id" value="<?php echo $client_id; ?>">
|
||||
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<textarea class="form-control tinymceRedact" name="ticket_reply"><?php echo $ticket_reply; ?></textarea>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="redact_ticket_reply" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
64
agent/modals/ticket/ticket_task_edit.php
Normal file
64
agent/modals/ticket/ticket_task_edit.php
Normal file
@@ -0,0 +1,64 @@
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_header.php';
|
||||
|
||||
$task_id = intval($_GET['id']);
|
||||
|
||||
$sql = mysqli_query($mysqli, "SELECT * FROM tasks
|
||||
WHERE task_id = $task_id
|
||||
LIMIT 1"
|
||||
);
|
||||
|
||||
$row = mysqli_fetch_array($sql);
|
||||
$task_name = nullable_htmlentities($row['task_name']);
|
||||
$task_completion_estimate = intval($row['task_completion_estimate']);
|
||||
$task_completed_at = nullable_htmlentities($row['task_completed_at']);
|
||||
|
||||
// Generate the HTML form content using output buffering.
|
||||
ob_start();
|
||||
|
||||
?>
|
||||
|
||||
<div class="modal-header bg-dark">
|
||||
<h5 class="modal-title"><i class="fa fa-fw fa-tasks mr-2"></i>Editing task</h5>
|
||||
<button type="button" class="close text-white" data-dismiss="modal">
|
||||
<span>×</span>
|
||||
</button>
|
||||
</div>
|
||||
<form action="post.php" method="post" autocomplete="off">
|
||||
<input type="hidden" name="task_id" value="<?php echo $task_id; ?>">
|
||||
|
||||
<div class="modal-body">
|
||||
|
||||
<div class="form-group">
|
||||
<label>Name <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="name" placeholder="Name the task" maxlength="255" value="<?php echo $task_name; ?>" required autofocus>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Estimated Completion Time <span class="text-secondary">(Minutes)</span></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-clock"></i></span>
|
||||
</div>
|
||||
<input type="number" class="form-control" name="completion_estimate" placeholder="Estimated time to complete task in mins" value="<?php echo $task_completion_estimate; ?>">
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="edit_ticket_task" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Save</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
|
||||
</form>
|
||||
|
||||
<?php
|
||||
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
Reference in New Issue
Block a user