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Updated ticket details layout and added some additional functionality thanks to @aftechro

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This commit is contained in:
johnnyq
2022-01-07 18:20:16 -05:00
parent 3de0ef51ec
commit ee5ae53a41
2 changed files with 117 additions and 57 deletions
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18
post.php
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@@ -4884,6 +4884,24 @@ if(isset($_POST['edit_ticket'])){
}
if(isset($_POST['assign_ticket'])){
$ticket_id = intval($_POST['ticket_id']);
$assigned_to = intval($_POST['assigned_to']);
mysqli_query($mysqli,"UPDATE tickets SET ticket_updated_at = NOW(), ticket_assigned_to = $assigned_to WHERE ticket_id = $ticket_id AND company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO ticket_replies SET ticket_reply = 'Ticket re-assigned', ticket_reply_created_at = NOW(), ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id, company_id = $session_company_id") or die(mysqli_error($mysqli));
//Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Modified', log_description = '$subject', log_created_at = NOW(), company_id = $session_company_id, log_user_id = $session_user_id");
$_SESSION['alert_message'] = "Ticket re-assigned";
header("Location: " . $_SERVER["HTTP_REFERER"]);
}
if(isset($_GET['delete_ticket'])){
$ticket_id = intval($_GET['delete_ticket']);