mirror of https://github.com/itflow-org/itflow
Remove old ticket merge code, rename kanban_v2 to to just kanban
This commit is contained in:
johnnyq
parent
747b62d78c
commit
f39e6ccbc9
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@ -40,31 +40,6 @@ if (isset($_GET['certificate_fetch_parse_json_details'])) {
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}
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/*
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* Looks up info on the ticket number provided, used to populate the ticket merge modal
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*/
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if (isset($_GET['merge_ticket_get_json_details'])) {
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enforceUserPermission('module_support');
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$merge_into_ticket_number = intval(preg_replace('/[^0-9]/', '', $_GET['merge_into_ticket_number']));
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$sql = mysqli_query($mysqli, "SELECT ticket_id, ticket_number, ticket_prefix, ticket_subject, ticket_priority, ticket_status, ticket_status_name, client_name, contact_name FROM tickets
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LEFT JOIN clients ON ticket_client_id = client_id
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LEFT JOIN contacts ON ticket_contact_id = contact_id
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LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
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WHERE ticket_number = $merge_into_ticket_number");
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if (mysqli_num_rows($sql) == 0) {
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//Do nothing.
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echo "No ticket found!";
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} else {
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//Return ticket, client and contact details for the given ticket number
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$response = mysqli_fetch_assoc($sql);
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echo json_encode($response);
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}
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}
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if (isset($_POST['client_set_notes'])) {
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enforceUserPermission('module_client', 2);
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@ -1,40 +0,0 @@
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// Ticket merging
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// Gets details of the ticket we're going to merge this ticket into
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// Shows the details under the comments box & enables the merge button if the status of the merge into ticket is not closed
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function merge_into_number_get_details() {
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// Get the ticket number to merge into
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var merge_into_ticket_number = document.getElementById("merge_into_ticket_number").value;
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// Reset the form
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document.getElementById("merge_ticket_btn").disabled = true;
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document.getElementById("merge_into_details_div").hidden = true;
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// Send a GET request to post.php as post.php?merge_ticket_get_json_details=true&merge_into_ticket_number=NUMBER
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jQuery.get(
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"ajax.php",
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{merge_ticket_get_json_details: 'true', merge_into_ticket_number: merge_into_ticket_number},
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function(data){
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// If we get a response from post.php, parse it as JSON
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const merge_into_ticket_info = JSON.parse(data);
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// Check that the current ticket ID isn't also the new/merge ticket ID
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if(parseInt(merge_into_ticket_info.ticket_id) !== parseInt(document.getElementById("current_ticket_id").value)){
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// Show the div with the parent ("master") ticket details, populate
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document.getElementById("merge_into_details_div").hidden = false;
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document.getElementById("merge_into_details_number").innerText = "Parent ticket details: " + merge_into_ticket_info.ticket_prefix + merge_into_ticket_info.ticket_number;
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document.getElementById("merge_into_details_client").innerText = "Client Contact: " + merge_into_ticket_info.client_name + " / " + merge_into_ticket_info.contact_name;
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document.getElementById("merge_into_details_subject").innerText = "Subject: " + merge_into_ticket_info.ticket_subject;
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document.getElementById("merge_into_details_priority").innerText = "Priority: " + merge_into_ticket_info.ticket_priority;
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document.getElementById("merge_into_details_status").innerText = "Status: " + merge_into_ticket_info.ticket_status_name;
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// Enable the merge button if the merge into ticket isn't in a closed state
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if(merge_into_ticket_info.ticket_status_name.toLowerCase() != "closed"){
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document.getElementById("merge_ticket_btn").disabled = false;
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}
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}
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}
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);
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}
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@ -6,6 +6,20 @@ $ticket_ids = array_map('intval', $_GET['ticket_ids'] ?? []);
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$count = count($ticket_ids);
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$whereNotIn = '';
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if (!empty($ticket_ids)) {
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$ids = implode(',', $ticket_ids);
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$whereNotIn = "AND ticket_id NOT IN ($ids)";
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}
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$sql_merge = mysqli_query($mysqli, "SELECT * FROM tickets
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LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
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LEFT JOIN clients ON client_id = ticket_client_id
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WHERE ticket_closed_at IS NULL
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$whereNotIn
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ORDER BY ticket_status ASC, ticket_id DESC"
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);
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ob_start();
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?>
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@ -23,21 +37,32 @@ ob_start();
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<input type="hidden" name="merge_move_replies" value="0"> <!-- Default 0 -->
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<div class="modal-body">
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<div class="alert alert-dark">
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Selected tickets will be closed once merging is complete.
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</div>
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<div class="form-group">
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<label>Ticket number to merge tickets into <strong class="text-danger">*</strong></label>
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<label>Ticket number to merge this ticket into <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<?php
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// Show the ticket prefix, or just the tag icon
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if (empty($ticket_prefix)) {
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echo "<span class=\"input-group-text\"><i class=\"fa fa-fw fa-tag\"></i></span>";
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} else {
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echo "<div class=\"input-group-text\"> $ticket_prefix </div>";
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}
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?>
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<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
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</div>
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<input type="text" class="form-control" id="merge_into_ticket_number" name="merge_into_ticket_number" placeholder="Ticket number" onfocusout="merge_into_number_get_details()">
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<!-- Calls Javascript function merge_into_number_get_details() after leaving input field -->
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<select class="form-control select2" name="merge_into_ticket_number" required>
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<option value=''>- Select a Ticket -</option>
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<?php
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while ($row = mysqli_fetch_assoc($sql_merge)) {
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$ticket_id_merge = intval($row['ticket_id']);
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$ticket_prefix_merge = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number_merge = intval($row['ticket_number']);
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$ticket_status_name_merge = nullable_htmlentities($row['ticket_status_name']);
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$client_name_merge = nullable_htmlentities($row['client_name']);
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$ticket_subject_merge = nullable_htmlentities($row['ticket_subject']);
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?>
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<option value="<?= $ticket_id_merge ?>">
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<?= "$ticket_prefix_merge$ticket_number_merge ($ticket_status_name_merge) $client_name_merge - $ticket_subject_merge" ?>
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</option>
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<?php } ?>
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</select>
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</div>
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</div>
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@ -51,29 +76,11 @@ ob_start();
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</div>
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</div>
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<div class="alert alert-dark" role="alert">
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<i>Selected tickets will be closed once merging is complete.</i>
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</div>
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<hr>
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<div class="form-group" id="merge_into_details_div" hidden>
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<h5 id="merge_into_details_number"></h5>
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<p id="merge_into_details_client"></p>
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<p id="merge_into_details_subject"></p>
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<p id="merge_into_details_priority"></p>
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<p id="merge_into_details_status"></p>
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</div>
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</div>
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<div class="modal-footer">
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<button type="submit" id="merge_ticket_btn" name="bulk_merge_tickets" class="btn btn-primary text-bold" disabled><i class="fa fa-check mr-2"></i>Merge</button>
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<button type="submit" name="bulk_merge_tickets" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Merge</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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<!-- Merge button starts disabled. Is enabled by the merge_into_number_get_details Javascript function-->
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</div>
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</form>
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<!-- Ticket merge JS -->
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<script src="/agent/js/ticket_merge.js"></script>
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<?php require_once '../../../includes/modal_footer.php';
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@ -1,86 +0,0 @@
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<?php
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require_once '../../../includes/modal_header.php';
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$ticket_ids = array_map('intval', $_GET['ticket_ids'] ?? []);
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$count = count($ticket_ids);
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$whereNotIn = '';
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if (!empty($ticket_ids)) {
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$ids = implode(',', $ticket_ids);
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$whereNotIn = "AND ticket_id NOT IN ($ids)";
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}
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$sql_merge = mysqli_query($mysqli, "SELECT * FROM tickets
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LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
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LEFT JOIN clients ON client_id = ticket_client_id
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WHERE ticket_closed_at IS NULL
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$whereNotIn
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ORDER BY ticket_status ASC, ticket_id DESC"
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);
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ob_start();
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?>
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<div class="modal-header bg-dark">
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<h5 class="modal-title"><i class="fa fa-fw fa-clone mr-2"></i>Merge & close <strong><?= $count ?></strong> tickets</h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="csrf_token" value="<?= $_SESSION['csrf_token'] ?>">
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<?php foreach ($ticket_ids as $ticket_id) { ?><input type="hidden" name="ticket_ids[]" value="<?= $ticket_id ?>"><?php } ?>
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<input type="hidden" id="current_ticket_id" value="0"> <!-- Can't currently bulk check this -->
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<input type="hidden" name="merge_move_replies" value="0"> <!-- Default 0 -->
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<div class="modal-body">
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<div class="alert alert-dark">
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Selected tickets will be closed once merging is complete.
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</div>
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<div class="form-group">
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<label>Ticket number to merge this ticket into <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
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</div>
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<select class="form-control select2" name="merge_into_ticket_number" required>
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<option value=''>- Select a Ticket -</option>
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<?php
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while ($row = mysqli_fetch_assoc($sql_merge)) {
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$ticket_id_merge = intval($row['ticket_id']);
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$ticket_prefix_merge = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number_merge = intval($row['ticket_number']);
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$ticket_status_name_merge = nullable_htmlentities($row['ticket_status_name']);
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$client_name_merge = nullable_htmlentities($row['client_name']);
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$ticket_subject_merge = nullable_htmlentities($row['ticket_subject']);
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?>
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<option value="<?= $ticket_id_merge ?>">
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<?= "$ticket_prefix_merge$ticket_number_merge ($ticket_status_name_merge) $client_name_merge - $ticket_subject_merge" ?>
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</option>
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<?php } ?>
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</select>
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</div>
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</div>
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<div class="form-group">
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<label>Reason for merge <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-sticky-note"></i></span>
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</div>
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<input type="text" class="form-control" name="merge_comment" placeholder="Comments">
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</div>
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</div>
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</div>
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<div class="modal-footer">
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<button type="submit" name="bulk_merge_tickets" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Merge</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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</div>
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</form>
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<?php require_once '../../../includes/modal_footer.php';
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@ -16,6 +16,13 @@ $ticket_number = intval($row['ticket_number']);
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$client_id = intval($row['ticket_client_id']);
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$client_name = nullable_htmlentities($row['client_name']);
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$sql_merge = mysqli_query($mysqli, "SELECT * FROM tickets
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LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
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LEFT JOIN clients ON client_id = ticket_client_id
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WHERE ticket_closed_at IS NULL AND ticket_id != $ticket_id
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ORDER BY ticket_status ASC, ticket_id DESC"
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);
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// Generate the HTML form content using output buffering.
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ob_start();
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@ -30,21 +37,32 @@ ob_start();
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<input type="hidden" id="current_ticket_id" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<div class="modal-body">
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<div class="alert alert-dark">
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The current ticket <strong><?= "$ticket_prefix$ticket_number" ?></strong> will be closed once merging is complete.
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</div>
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<div class="form-group">
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<label>Ticket number to merge this ticket into <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<?php
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// Show the ticket prefix, or just the tag icon
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if (empty($ticket_prefix)) {
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echo "<span class=\"input-group-text\"><i class=\"fa fa-fw fa-tag\"></i></span>";
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} else {
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echo "<div class=\"input-group-text\"> $ticket_prefix </div>";
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}
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?>
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<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
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</div>
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<input type="text" class="form-control" id="merge_into_ticket_number" name="merge_into_ticket_number" placeholder="Ticket number" required onfocusout="merge_into_number_get_details()">
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<!-- Calls Javascript function merge_into_number_get_details() after leaving input field -->
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<select class="form-control select2" name="merge_into_ticket_number" required>
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<option value=''>- Select a Ticket -</option>
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<?php
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while ($row = mysqli_fetch_assoc($sql_merge)) {
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$ticket_id_merge = intval($row['ticket_id']);
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$ticket_prefix_merge = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number_merge = intval($row['ticket_number']);
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$ticket_status_name_merge = nullable_htmlentities($row['ticket_status_name']);
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$client_name_merge = nullable_htmlentities($row['client_name']);
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$ticket_subject_merge = nullable_htmlentities($row['ticket_subject']);
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?>
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<option value="<?= $ticket_id_merge ?>">
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<?= "$ticket_prefix_merge$ticket_number_merge ($ticket_status_name_merge) $client_name_merge - $ticket_subject_merge" ?>
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</option>
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<?php } ?>
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</select>
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</div>
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</div>
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@ -60,37 +78,19 @@ ob_start();
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<div class="form-group">
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<div class="form-check">
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<input class="form-check-input" type="checkbox" name="merge_move_replies" value="1" id="checkMoveReplies">
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<input class="form-check-input" type="checkbox" name="merge_move_replies" value="1">
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<label class="form-check-label" for="checkMoveReplies">
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Move notes & replies to the new parent ticket
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</label>
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</div>
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</div>
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<div class="alert alert-dark" role="alert">
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<i>The current ticket will be closed once merging is complete.</i>
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</div>
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<hr>
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<div class="form-group" id="merge_into_details_div" hidden>
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<h5 id="merge_into_details_number"></h5>
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<p id="merge_into_details_client"></p>
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<p id="merge_into_details_subject"></p>
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<p id="merge_into_details_priority"></p>
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<p id="merge_into_details_status"></p>
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</div>
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</div>
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<div class="modal-footer">
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<button type="submit" id="merge_ticket_btn" name="merge_ticket" class="btn btn-primary text-bold" disabled><i class="fa fa-check mr-2"></i>Merge</button>
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<button type="submit" name="merge_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Merge</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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<!-- Merge button starts disabled. Is enabled by the merge_into_number_get_details Javascript function-->
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</div>
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</form>
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<!-- Ticket merge JS -->
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<script src="/agent/js/ticket_merge.js"></script>
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<?php
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require_once '../../../includes/modal_footer.php';
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@ -1,96 +0,0 @@
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<?php
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require_once '../../../includes/modal_header.php';
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$ticket_id = intval($_GET['ticket_id']);
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$sql = mysqli_query($mysqli, "SELECT * FROM tickets
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LEFT JOIN clients ON client_id = ticket_client_id
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WHERE ticket_id = $ticket_id
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LIMIT 1"
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);
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$row = mysqli_fetch_assoc($sql);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$client_id = intval($row['ticket_client_id']);
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$client_name = nullable_htmlentities($row['client_name']);
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$sql_merge = mysqli_query($mysqli, "SELECT * FROM tickets
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LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
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LEFT JOIN clients ON client_id = ticket_client_id
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WHERE ticket_closed_at IS NULL AND ticket_id != $ticket_id
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ORDER BY ticket_status ASC, ticket_id DESC"
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);
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// Generate the HTML form content using output buffering.
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ob_start();
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?>
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<div class="modal-header bg-dark">
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<h5 class="modal-title"><i class="fa fa-fw fa-clone mr-2"></i>Merge & Close <?= "$ticket_prefix$ticket_number" ?> into another ticket</h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" id="current_ticket_id" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<div class="modal-body">
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<div class="alert alert-dark">
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The current ticket <strong><?= "$ticket_prefix$ticket_number" ?></strong> will be closed once merging is complete.
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</div>
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|
||||
<div class="form-group">
|
||||
<label>Ticket number to merge this ticket into <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-tag"></i></span>
|
||||
</div>
|
||||
<select class="form-control select2" name="merge_into_ticket_number" required>
|
||||
<option value=''>- Select a Ticket -</option>
|
||||
<?php
|
||||
while ($row = mysqli_fetch_assoc($sql_merge)) {
|
||||
$ticket_id_merge = intval($row['ticket_id']);
|
||||
$ticket_prefix_merge = nullable_htmlentities($row['ticket_prefix']);
|
||||
$ticket_number_merge = intval($row['ticket_number']);
|
||||
$ticket_status_name_merge = nullable_htmlentities($row['ticket_status_name']);
|
||||
$client_name_merge = nullable_htmlentities($row['client_name']);
|
||||
$ticket_subject_merge = nullable_htmlentities($row['ticket_subject']);
|
||||
?>
|
||||
<option value="<?= $ticket_id_merge ?>">
|
||||
<?= "$ticket_prefix_merge$ticket_number_merge ($ticket_status_name_merge) $client_name_merge - $ticket_subject_merge" ?>
|
||||
</option>
|
||||
<?php } ?>
|
||||
</select>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<label>Reason for merge <strong class="text-danger">*</strong></label>
|
||||
<div class="input-group">
|
||||
<div class="input-group-prepend">
|
||||
<span class="input-group-text"><i class="fa fa-fw fa-sticky-note"></i></span>
|
||||
</div>
|
||||
<input type="text" class="form-control" name="merge_comment" placeholder="Comments" required>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="form-group">
|
||||
<div class="form-check">
|
||||
<input class="form-check-input" type="checkbox" name="merge_move_replies" value="1">
|
||||
<label class="form-check-label" for="checkMoveReplies">
|
||||
Move notes & replies to the new parent ticket
|
||||
</label>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
<div class="modal-footer">
|
||||
<button type="submit" name="merge_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Merge</button>
|
||||
<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
|
||||
</div>
|
||||
</form>
|
||||
|
||||
<?php
|
||||
require_once '../../../includes/modal_footer.php';
|
||||
|
|
@ -396,8 +396,8 @@ if (isset($_GET['ticket_id'])) {
|
|||
<a class="dropdown-item ajax-modal" href="#" data-modal-url="modals/ticket/ticket_summary.php?ticket_id=<?= $ticket_id ?>" data-modal-size="lg">
|
||||
<i class="fas fa-fw fa-lightbulb mr-2"></i>Summarize
|
||||
</a>
|
||||
<a class="dropdown-item ajax-modal" href="#" data-modal-url="modals/ticket/ticket_merge_v2.php?ticket_id=<?= $ticket_id ?>">
|
||||
<i class="fas fa-fw fa-clone mr-2"></i>Merge
|
||||
<a class="dropdown-item ajax-modal" href="#" data-modal-url="modals/ticket/ticket_merge.php?ticket_id=<?= $ticket_id ?>">
|
||||
<i class="fas fa-fw fa-clone mr-2"></i>Merge Ticket
|
||||
</a>
|
||||
<?php if (empty($ticket_closed_at) && $client_id) { ?>
|
||||
<div class="dropdown-divider"></div>
|
||||
|
|
|
|||
|
|
@ -174,4 +174,4 @@ echo "</script>";
|
|||
?>
|
||||
|
||||
<script src="../plugins/SortableJS/Sortable.min.js"></script>
|
||||
<script src="js/tickets_kanban.js"></script>
|
||||
<script src="js/tickets_kanban.js"></script>
|
||||
|
|
@ -241,7 +241,7 @@ $sql_categories_filter = mysqli_query(
|
|||
<a class="dropdown-item" href="<?=htmlspecialchars('?' . http_build_query(array_merge($_GET, ['view' => 'list']))); ?>">List</a>
|
||||
<?php if ($status !== 'Closed') {?>
|
||||
<div class="dropdown-divider"></div>
|
||||
<a class="dropdown-item " href="<?=htmlspecialchars('?' . http_build_query(array_merge($_GET, ['view' => 'kanbanv2']))); ?>">Kanban</a>
|
||||
<a class="dropdown-item " href="<?=htmlspecialchars('?' . http_build_query(array_merge($_GET, ['view' => 'kanban']))); ?>">Kanban</a>
|
||||
<?php } ?>
|
||||
</div>
|
||||
</div>
|
||||
|
|
@ -299,7 +299,7 @@ $sql_categories_filter = mysqli_query(
|
|||
</a>
|
||||
<div class="dropdown-divider"></div>
|
||||
<a class="dropdown-item ajax-modal" href="#"
|
||||
data-modal-url="modals/ticket/ticket_bulk_merge_v2.php"
|
||||
data-modal-url="modals/ticket/ticket_bulk_merge.php"
|
||||
data-bulk="true">
|
||||
<i class="fas fa-fw fa-clone mr-2"></i>Merge
|
||||
</a>
|
||||
|
|
@ -416,8 +416,8 @@ $sql_categories_filter = mysqli_query(
|
|||
if (isset($_GET["view"])) {
|
||||
if ($_GET["view"] == "list") {
|
||||
require_once "ticket_list.php";
|
||||
} elseif ($_GET["view"] == "kanbanv2") {
|
||||
require_once "ticket_kanban_v2.php";
|
||||
} elseif ($_GET["view"] == "kanban") {
|
||||
require_once "ticket_kanban.php";
|
||||
}
|
||||
} else {
|
||||
// here we have to get default view setting
|
||||
|
|
|
|||
Loading…
Reference in New Issue