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itflow
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Updated Ticket details to include Tasks Completion Status and Collaborators

This commit is contained in:
johnnyq 2024-04-08 15:58:59 -04:00
parent ae5f81d9b5
commit f4051fe718
1 changed files with 43 additions and 4 deletions
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47
ticket.php
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@ -260,6 +260,34 @@ if (isset($_GET['ticket_id'])) {
// Get Tasks
$sql_tasks = mysqli_query( $mysqli, "SELECT * FROM tasks WHERE task_ticket_id = $ticket_id ORDER BY task_created_at ASC");
$task_count = mysqli_num_rows($sql_tasks);
// Get Completed Task Count
$sql_tasks_completed = mysqli_query($mysqli,
"SELECT * FROM tasks
WHERE task_ticket_id = $ticket_id
AND task_completed_at IS NOT NULL"
);
$completed_task_count = mysqli_num_rows($sql_tasks_completed);
// Tasks Completed Percent
if($task_count) {
$tasks_completed_percent = ($completed_task_count / $task_count) * 100;
}
// Get all Assigned ticket Users as a comma-separated string
$sql_ticket_collaborators = mysqli_query($mysqli, "
SELECT GROUP_CONCAT(DISTINCT user_name SEPARATOR ', ') AS user_names
FROM users
LEFT JOIN ticket_replies ON user_id = ticket_reply_by
WHERE ticket_reply_archived_at IS NULL AND ticket_reply_ticket_id = $ticket_id
");
// Fetch the result
$row = mysqli_fetch_assoc($sql_ticket_collaborators);
// The user names in a comma-separated string
$ticket_collaborators = nullable_htmlentities($row['user_names']);
?>
@ -275,7 +303,7 @@ if (isset($_GET['ticket_id'])) {
</ol>
<div class="card card-body">
<div class="row">
<div class="col-4">
<div class="col-sm-4">
<div class="media">
<i class="fa fa-fw fa-2x fa-life-ring text-secondary mr-2"></i>
<div class="media-body">
@ -319,7 +347,7 @@ if (isset($_GET['ticket_id'])) {
</div>
</div>
<div class="col-3">
<div class="col-sm-3">
<div class="media">
<i class="fa fa-fw fa-2x fa-users text-secondary mr-2"></i>
<div class="media-body">
@ -361,11 +389,22 @@ if (isset($_GET['ticket_id'])) {
</div>
</div>
<div class="col-3">
<div class="col-sm-2">
<?php if($task_count) { ?>
Tasks Completed<span class="float-right text-bold"><?php echo $tasks_completed_percent; ?>%</span>
<div class="progress mt-2" style="height: 20px;">
<div class="progress-bar" style="width: <?php echo $tasks_completed_percent; ?>%;"><?php echo $completed_task_count; ?> / <?php echo $task_count; ?></div>
</div>
<?php } ?>
<?php if($ticket_collaborators) { ?>
<div class="mt-2">
<i class="fas fa-fw fa-users mr-2 text-secondary"></i><?php echo $ticket_collaborators; ?>
</div>
<?php } ?>
</div>
<div class="col-2">
<div class="col-sm-3">
<div class="btn-group float-right d-print-none">