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Fix Plain Text Emails not showing in ticket replies by converting plain text emails to HTML for displaying

This commit is contained in:
johnnyq 2024-06-27 18:50:37 -04:00
parent 95fd0344c0
commit f57cf5cb91
1 changed files with 24 additions and 2 deletions
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26
cron_ticket_email_parser.php
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@ -329,6 +329,24 @@ $client->connect();
// Possible names for the inbox folder
$inboxNames = ['Inbox', 'INBOX', 'inbox'];
// Initialize the client manager and create the client
$clientManager = new ClientManager();
$client = $clientManager->make([
'host' => $config_imap_host,
'port' => $config_imap_port,
'encryption' => $config_imap_encryption,
'validate_cert' => true,
'username' => $config_imap_username,
'password' => $config_imap_password,
'protocol' => 'imap'
]);
// Connect to the IMAP server
$client->connect();
// Possible names for the inbox folder
$inboxNames = ['Inbox', 'INBOX', 'inbox'];
// Function to get the correct inbox folder
function getInboxFolder($client, $inboxNames) {
foreach ($inboxNames as $name) {
@ -369,7 +387,12 @@ if ($messages->count() > 0) {
$subject = sanitizeInput($message->getSubject() ?? 'No Subject');
$date = sanitizeInput($message->getDate() ?? date('Y-m-d H:i:s'));
$message_body = $message->getHtmlBody() ?? $message->getTextBody() ?? '';
$message_body = $message->getHtmlBody() ?? '';
if (empty($message_body)) {
$text_body = $message->getTextBody() ?? '';
$message_body = nl2br(htmlspecialchars($text_body));
}
if (preg_match("/\[$config_ticket_prefix\d+\]/", $subject, $ticket_number)) {
preg_match('/\d+/', $ticket_number[0], $ticket_number);
@ -434,4 +457,3 @@ $client->disconnect();
// Remove the lock file
unlink($lock_file_path);
?>