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Merge pull request #2 from twetech/Fix-for-user-IDs-in-tickets 

Fix ticket assignment filter bug
This commit is contained in:
Andrew Malsbury 2023-12-22 11:09:33 -06:00 committed by GitHub
parent a6d43d97af 61a0086514
commit fc5507272e
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GPG Key ID: 4AEE18F83AFDEB23
1 changed files with 3 additions and 4 deletions
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7
tickets.php
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@ -37,9 +37,9 @@ if (isset($_GET['status']) && is_array($_GET['status']) && !empty($_GET['status'
// Ticket assignment status filter // Ticket assignment status filter
if (isset($_GET['assigned']) & !empty($_GET['assigned'])) { if (isset($_GET['assigned']) & !empty($_GET['assigned'])) {
if ($_GET['assigned'] == 'unassigned') { if ($_GET['assigned'] == 'unassigned') {
$ticket_assigned_filter = '0'; $ticket_assigned_filter = 'AND ticket_assigned_to = 0';
} else { } else {
$ticket_assigned_filter = intval($_GET['assigned']); $ticket_assigned_filter = 'AND ticket_assigned_to = '.intval($_GET['assigned']);
} }
} else { } else {
// Default - any // Default - any
@ -59,8 +59,7 @@ $sql = mysqli_query(
LEFT JOIN assets ON ticket_asset_id = asset_id LEFT JOIN assets ON ticket_asset_id = asset_id
LEFT JOIN locations ON ticket_location_id = location_id LEFT JOIN locations ON ticket_location_id = location_id
LEFT JOIN vendors ON ticket_vendor_id = vendor_id LEFT JOIN vendors ON ticket_vendor_id = vendor_id
WHERE ticket_assigned_to LIKE '$ticket_assigned_filter' WHERE $ticket_status_snippet " . $ticket_assigned_filter . "
AND $ticket_status_snippet
AND DATE(ticket_created_at) BETWEEN '$dtf' AND '$dtt' AND DATE(ticket_created_at) BETWEEN '$dtf' AND '$dtt'
AND (CONCAT(ticket_prefix,ticket_number) LIKE '%$q%' OR client_name LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_status LIKE '%$q%' OR ticket_priority LIKE '%$q%' OR user_name LIKE '%$q%' OR contact_name LIKE '%$q%' OR asset_name LIKE '%$q%' OR vendor_name LIKE '%$q%' OR ticket_vendor_ticket_number LIKE '%q%') AND (CONCAT(ticket_prefix,ticket_number) LIKE '%$q%' OR client_name LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_status LIKE '%$q%' OR ticket_priority LIKE '%$q%' OR user_name LIKE '%$q%' OR contact_name LIKE '%$q%' OR asset_name LIKE '%$q%' OR vendor_name LIKE '%$q%' OR ticket_vendor_ticket_number LIKE '%q%')
ORDER BY $sort $order LIMIT $record_from, $record_to" ORDER BY $sort $order LIMIT $record_from, $record_to"