johnnyq
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64d938db7f
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Tickets modernization: list redesign with Open/Mine/Unassigned/Needs reply/Waiting/Overdue/Scheduled/Closed/All views, whose-move indicator, SLA and due badges, in-row status/priority/agent pickers, collapsible filters and phone layout; kanban board redesign with drag-to-resolve/reopen rules and dark mode; new ticket quick look modal; New Ticket modal with asset/contact prefill and already-open warning; Edit Ticket modal rework; recurring tickets list rework with pause/resume, raise now, plain-language schedules, next-run preview and bulk actions, cron skips paused and raises missed runs once; shared ticket tables on asset/contact/location/vendor/project pages; Also open card on ticket detail; portal waiting-on-your-reply status; merge limited to same client; closed tickets no longer editable from modals or API; consistent access checks across ticket modals, post handlers and ajax endpoints; new functions/ticket.php helpers; removed recurring_ticket_model.php; DB 2.8.5 adds recurring_ticket_paused_at and cleans orphaned recurring ticket rows
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2026-10-15 15:29:10 -04:00 |
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johnnyq
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ae28b9fc34
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Rework ticket detail page: Details panel with click-to-change properties and status menu, plain-language reply types with who-sees-it line, slimmer header with billing in the menu, clearer modal titles and labels; fix billable wiped on edit by non-sales agents, email reply offered with no mail provider, timer JS error on resolved tickets, unshown due date
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2026-10-10 12:50:59 -04:00 |
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johnnyq
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1c5803dc12
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Removed dead libs pdfmake dropzone and popper, fixed missing label for ids and migrated datatables to use bootstrap 5 libs instead of of 4
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2026-08-14 17:50:17 -04:00 |
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johnnyq
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dc6b191eed
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Update Font, Migrated away from JQUERY dependent libs: toastr to bootstrap5 toasts, daterangepicker to flatpickr, select2 to Tom Select, InputMask to IMask
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2026-08-14 17:08:40 -04:00 |
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johnnyq
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a084e37c39
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Initial migration from AdminLTE 3 to 4, bootstrap 4 to 5
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2026-08-14 13:22:11 -04:00 |
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johnnyq
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b3744e9ed5
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More sweeps to replace select * with actual returned column names dramatically reduces php memory usage and speeds up processing dramatically especially in the crons since they run all the time
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2026-08-06 13:10:23 -04:00 |
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johnnyq
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b8c9d5b4cf
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Query Optimization: Select only needed columns instead of SELECT * on looped queries
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2026-08-06 12:59:43 -04:00 |
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johnnyq
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ddd9c2b56a
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clientScopeSql sweep whicn now removed the extra unessesary client joins
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2026-08-06 11:45:56 -04:00 |
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johnnyq
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2c09ce097c
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More Client Enforcement in modals across the app
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2026-07-16 13:10:02 -04:00 |
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johnnyq
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9e84ce4c07
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Ticket Merge: EnforceClientAccess on modal and ticket list
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2026-07-16 12:14:36 -04:00 |
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johnnyq
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7bc47a58fe
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Replace Function nullable_htmlentities() with just escapeHtml() and update all instances throughout
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2026-07-14 17:10:45 -04:00 |
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johnnyq
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63f6faf1e8
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Ticket: Add missing CSRF checks
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2026-03-01 21:14:58 -05:00 |
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johnnyq
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c0fe9813dc
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Fix Ticket Merging regressed from ticket select now use ticket_id instead of ticket_number
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2026-02-13 14:09:05 -05:00 |
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johnnyq
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f39e6ccbc9
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Remove old ticket merge code, rename kanban_v2 to to just kanban
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2026-02-03 17:20:19 -05:00 |
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johnnyq
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0a30300bde
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replace all instances of mysqli_fetch_array with mysqli_fetch_assoc for better performance and memory usage
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2026-01-14 17:30:23 -05:00 |
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johnnyq
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df6d955261
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Migrate Schedule Ticket and Merge Ticket to ajax modal also spruce up Schedule Inteface and cleanup code
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2025-11-04 18:37:43 -05:00 |
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johnnyq
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edabc5c33f
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rename /user/ to /agent/ and update links to use agent/ instead
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2025-09-23 18:04:23 -04:00 |
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