1ebd537d9d
Updated Cron to use new logAction function, also updated logAction cron to make session_user_id 0 if not set
2024-11-10 12:44:10 -05:00
01c9e8604f
Updated the cron php script to use app notify removed the _esc from ids in cron ticket email parser as ids are always escaped as ints
2024-11-07 12:30:07 -05:00
68c47ee87d
Updated appNotify function to allow null for client_id entity_id and action, also updated all the notification instances to use the new appNotify in cron.php, starting to drop the entity_id as well
2024-11-06 20:56:28 -05:00
ae561d3195
FEATURE: New Invoice Status Non-Billable
2024-10-25 14:33:12 -04:00
58f995ed37
Fix Invalid Field change in cron.php causing cron to break
2024-10-24 22:30:16 -04:00
c32c47785e
Fix notification action log path for cron successully run
2024-10-19 16:13:36 -04:00
1c404b9cf1
Add custom event handler to be triggered by some actions affecting tickets/quotes/invoices/contacts
2024-10-02 11:26:13 +01:00
b251b7a15f
Remove 120 Day Notifications for Domain, Cert, Warranty
2024-09-16 18:16:13 -04:00
c65db3431d
Tidying
2024-09-14 23:43:54 +01:00
4458c87463
Initial implementation of whitelabelling
2024-09-05 10:31:18 +01:00
a10b9bf93a
Removed Company Name prepended to invoice email subjects as this name should be in the From Email Name Example CompanyName Billing or Just CompanyName
2024-08-23 17:49:23 -04:00
d80334a7cf
Ticketing updates - guest view & resolved vs closed
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- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
2024-08-17 23:24:15 +01:00
8db9822f63
Add audit log cleanup/retention period to cron
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Audit logs will be automatically cleaned up after 90 days (new installs) or 7 years (existing installs). This is configurable in Settings > Security.
2024-06-30 11:51:39 +01:00
7db9a7de73
Fix Telemetry check
2024-05-30 18:57:33 -04:00
1d19b72229
Added Billable Recurring Tickets, UI: changed the Billable option to switch. Added ticket settings option to automatically mark new tickets as billable
2024-05-29 17:55:39 -04:00
352fbd852e
typos
2024-05-13 11:22:57 -03:00
13a45c81a0
Display notification when update is available
2024-05-13 11:12:52 -03:00
888552724a
Set Timezone in all places and it needs to be set in and sperated it into a seperate include
2024-04-17 12:53:11 -04:00
c46d35247b
Added recurring notification on off to cron
2024-04-12 20:25:05 -04:00
4824ae8ef8
Make Remmeber Me Token Configurable and default to 3
2024-04-04 19:52:44 -04:00
7df1d419fa
Ticket Statuses from DB / use left join instead of a function, hard-code system statuses
2024-03-29 23:20:52 +00:00
667a93210c
Ticket Statuses from DB
2024-03-29 11:22:32 +00:00
5266f126cb
Set Timezone in the CRON files as well as the command line PHP doesn't always respect the system timezone
2024-03-21 14:55:54 -04:00
f9a5ca1ef8
Ticketing updates
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- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901 )
- Rework layout of recurring/scheduled ticket modal
2024-03-17 11:09:53 +00:00
cb57a1e86b
Merge branch 'master' into ticketing-hide-functions-closed
2024-03-02 19:48:44 -05:00
b9431645d3
Ticket Statuses
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Standardize on 5 consistent ticket states:-
- New (Red/Danger)
- Open (Blue/Primary)
- On Hold (Green/Success)
- Auto Close (Dark/black)
- Closed (Dark/black)
Update parts of the app where these have deviated from, as they have not been updated everywhere.
Other states may be configurable in future via custom fields.
2024-03-03 00:13:29 +00:00
3084e9e0d3
Ticketing (and Invoicing)
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- Hide the ability to add/delete watchers when a ticket is closed
- Hide watchers card entirely when tickets are closed, if the ticket had no watchers
- Hide the ability to schedule a ticket when a ticket is closed
- Don't include tickets in an auto-close state in the sidebar ticket counts
- Small edit to the ticket closure wording to account for requests and issues
- Small edits to invoice emails text
2024-03-02 18:31:01 +00:00
6641c5c338
Added removed old remmeber me tokens after 48 hours to the cron.php cleanup section
2024-02-29 14:46:02 -05:00
85cc8c163b
Carry over discount amounts from recurring and quotes to invoice, fix force recurring
2024-02-29 14:15:57 -05:00
0997282077
Fix broken link logs.php to admin_logs.php
2024-02-26 12:28:21 -05:00
66dc7e799b
Domain expiration dates
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- Update logic in post when adding/editing a domain to better account for null values
- Update logic in cron domain refresher to account for null values
- Prevent cron domain refresher getting stuck on a single domain
- Exclude domains with no expiration date from the cron nightly renewal alerts
2024-02-22 21:51:12 +00:00
2c7b65dad2
Recurring tickets
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- Reword some areas to better separate recurring and scheduled tickets.
- Fix bulk actions not doing anything due to form name mismatch
2024-02-12 22:17:05 +00:00
8347edc04e
added more days to invoice alert
2024-02-03 18:43:16 -05:00
f97f6ebdb6
Set Item Order to 998 for Late fee so they appear at the bottom of the invoice. Note: Item Order 999 is used for payment gateway fees
2024-02-03 18:31:26 -05:00
493c83e3f1
Added Days over due by to invoice reminders
2024-01-20 21:44:58 -05:00
d390bee0bc
Update/Fix Mail Functions in cron.php - sanitize POST vars instead the whole mail subject and body which prevents having a mixed of confusing redundant escaped and unescaped vars
2024-01-20 21:16:28 -05:00
6af48594f6
Added Scheduled Ticket Count
2024-01-19 13:14:57 -05:00
a38e62c412
Set lock file cront ticket email parser from 600 sec aka 10 mins to 300 secs aa 5 mins, update telemetry to include website
2024-01-11 00:32:31 -05:00
3c53caf964
UI: Fix Padding and margin Account Types Header, also send telemetry if config_telemetry detailed in selected
2023-12-29 17:21:03 -05:00
bcd0eb69a1
Send Telemetry if is greater than 0
2023-12-28 20:03:08 -05:00
c8b51b01d3
Fix for Scheduled Ticket Umlauts
2023-12-27 16:16:52 -05:00
0fad6727dc
Fix missing ;
2023-12-27 15:35:11 -05:00
51754be319
Santized Pre Vars in Cron and remove dup santized code as the new mail queue system now requires input sanitzation
2023-12-27 15:24:38 -05:00
e8a53cbd6a
Update new mail queue function to use the proper mail from name and mail from email
2023-12-21 01:37:21 -05:00
98f731b4d4
Remove any "Send Single Email" declarations except in mail queue.
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All emails go through the mail queue, using the addToMailQueue() function.
2023-12-19 23:02:05 +00:00
8b4beacf0e
Update MailQueue to use function
2023-12-19 22:36:51 +00:00
72e448e4f0
Item Ordering Fix for Copy Quote or Invoice, Recurring Invoice to Invoice Cron, Force Recurring, Invoice to Recurring. It was not carrying over the item order on these tasks causing item ordering to break
2023-12-09 16:12:31 -05:00
41cfd8d27b
Scheduled tickets
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- Notify agent DL when scheduled tickets are raised (if configured)
- Bugfix: Ticket numbering if two or more scheduled tickets are raised in the same script execution
- Bugfix: Email processing if a contact replied to a scheduled ticket email (still showing original #--itflow# line rather than ##- Please type your reply above this line -##)
2023-11-18 11:53:24 +00:00
b05e5bb575
Fix Broken cron.php broke as of 10-20-2023
2023-10-23 13:51:16 -04:00
fcfb162ec8
Enable domain expire alerts and send invoice reminders did not respect their settings it would still execute as long as cron was executing, updated the desription of the options as well
2023-10-20 18:38:48 -04:00
johnnyq
wrongecho
Marcus Hill
Hugo Sampaio
o-psi