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itflow
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4,153 Commits 6 Branches 15 Tags 166 MiB
Commit Graph

41 Commits

Author SHA1 Message Date
johnnyq 89a1c5d2d8 Added Ticket Templates and the ability to add Tasks to the template, reworked the ticket details tasks and adding tasks 2024-03-28 21:09:32 -04:00
johnnyq e42c5bc2f5 Major UI Updates to projects, created project details which display project stats tickets and tasks, tickets can be linked to a project, soon will add all users who contributed to a project and some more stats along with a nice timeline from created to deadline 2024-03-27 22:27:56 -04:00
johnnyq 5ebc6ffde8 Feature Added ability to select a ticket location for location based, still need to add more to this functionality 2024-03-23 16:24:40 -04:00
Marcus Hill f9a5ca1ef8 Ticketing updates 
- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901)
- Rework layout of recurring/scheduled ticket modal
 2024-03-17 11:09:53 +00:00
johnnyq 998a701634 UI: Show assigned contact in asset dropdown select menu in tickets 2024-02-26 16:50:12 -05:00
johnnyq ddb8061404 [FEATURE] Added AI Rewording Functionality to Create Ticket, Ticket Reply, Create Document and Edit Document, more to come 2024-02-11 00:13:10 -05:00
johnnyq 7e2d3c4159 Add Function Select2 Multiple Capabilities to add ticket watchers in create client ticket 2023-11-08 14:37:03 -05:00
johnnyq 40ced0f748 Updated the UI for downloading and displaying ticket attachments under ticket replies 2023-09-18 19:14:41 -04:00
johnnyq 485bb68055 A Ticket Contact is now optional 2023-09-18 16:29:19 -04:00
johnnyq 0898732ee7 Added more archiving capabilities across the board also dont show delete if folder is not empty, still need to add show archived data 2023-08-28 16:21:09 -04:00
johnnyq cc80d41964 Cleaned up the watchers Modals 2023-08-03 19:36:02 -04:00
johnnyq dd46c5bcab Ticket watchers can now be add and deleted 2023-08-03 18:03:39 -04:00
johnnyq 653fa01ecc Fixed issue with scheduled tickets breaking CRON removed invalid character, More work on Ticket Watchers 2023-08-02 16:36:39 -04:00
johnnyq 173230d250 FEATURE - Ticket Watcher - Added Dynamic Add/Remove Watchers Form under new ticket contacts tab 2023-08-01 13:49:15 -04:00
johnnyq 46f7960cd0 Fix issue where primary contact is not being automatically selected when creating a new ticket under client this was due to how we changed the way primary contacts are stored in the Database - Also added display of the contact title and if they are primary or technical. Also Sort Primary first then technical under ticket add or edit -- see here https://forum.itflow.org/d/207-tickets-broke-again 2023-07-13 15:04:14 -04:00
johnnyq 32c9a933ea Invoice Ticket design update, Added functionality for vendor ticket number, asset, login description and contact pin codes 2023-06-14 18:39:24 -04:00
johnnyq 37fb696e63 Replace the remaining php files with nullable_htmlentites() 2023-05-11 18:27:48 -04:00
johnnyq 485510a3ce Fix Create Ticket not submitting due to TinyMCE not respecting required fields in the textarea form inputs, removed the required fields for now 2023-05-09 15:50:26 -04:00
johnnyq 01a37cb1e1 Replace Summernote WYSIWYG with TinyMCE 2023-05-08 18:44:00 -04:00
johnnyq c20f19568d Update ticket to require the body field to mimic the same function as edit ticket 2023-04-16 10:49:15 -04:00
johnnyq 48fe49cf77 BREAKING CHANGES - MAKE FULL BACKUP BEFORE PROCEEDING - Requires Manual Intervention on files see Forum Post Make sure you run the Database update directly after update. This Removes Multi-Company Functionality. Fixes issues with Reponsive tables and bunch of other UI and small Fixes 2023-03-11 16:16:46 -05:00
johnnyq f7552cd25a Finished up santizeInput Conv and UI updates 2023-02-23 16:09:37 -05:00
johnnyq 95f190c89d More UI work and santitizeInput migrations 2023-02-20 22:02:39 -05:00
Marcus Hill 615f317d2b General cleanup/formatting 2023-02-09 12:29:12 +00:00
Marcus Hill 31e8298876 Tidy spacing 2023-01-29 22:40:25 +00:00
johnnyq bdc71d3163 Make vendor selection work under create and edit ticket, also add vendor info card to ticket details This will be useful if you are also working with a vendor like Microsoft or Internet provider etc 2023-01-26 16:49:18 -05:00
johnnyq 88ca23e5c0 Tidy Spacing 2023-01-24 18:13:07 -05:00
johnnyq a25d96a481 Updated the edit modal for tickets to reflect the changes made to the create ticket modal 2023-01-24 17:54:13 -05:00
johnnyq 4164e1dad6 Added vendor dropdown selection under ticket creation modal 2023-01-24 17:22:47 -05:00
johnnyq 73ef2ede8b Updated Ticket Creation Modal to make room for upcoming multi selection of contacts, assets and involved vendors 2023-01-24 17:15:18 -05:00
johnnyq df9182cd78 More UI / Icons / Wording work on the pop up modals 2023-01-12 23:39:02 -05:00
Marcus Hill f23d7a5263 Commented unused code. Converted to 4 spaces 2023-01-03 20:39:14 +00:00
johnnyq 13d9d6f743 Refresh some UI elements for add edit calendar events and some other UI updates including adding tickets 2022-12-11 13:12:08 -05:00
johnnyq b6e540825f Format output for the proper code syntax, this should fix many various issues with output formatting and page breakage 2022-12-02 19:58:21 -05:00
johnnyq 7e9597d923 Updated Ticket Icons everywhere to a more suitable icon life-ring instead of a carnival ticket 2022-10-01 15:00:48 -04:00
Marcus Hill a04682caba Update ticket add/edit modals to only show techs/admins for ticket assignment (not accountants) 2022-05-29 11:24:46 +01:00
Marcus Hill 599b82a73c Exclude archived agents from ticket assignment 2022-04-24 10:31:11 +01:00
Marcus Hill a335f3be99 Ticketing updates 2022-02-24 17:57:41 +00:00
johnnyq 3b615d2f3a UI updates mainly icon swaps etc 2022-02-22 14:41:48 -05:00
johnnyq 0e3c457991 Reverted Modal Callback naming IDs, these do not follow the same logic as File Entity renaming 2022-02-05 13:43:52 -05:00
johnnyq ef8e9285aa More work on #324 Tickets 2022-01-23 21:23:45 -05:00