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23 Commits

Author SHA1 Message Date
johnnyq 9210734911 Also take in consideration of the ticket source, category and priority 2025-09-06 19:41:16 -04:00
johnnyq ebae80bb7e Ticket Summeries are now in HTML form wit ha breakdown of the Main Issue, Actions Taken and Resolution or Next Steps. It also takes into consideration of the current ticket status and Who replyied for the ticket replys / comments 2025-09-06 19:31:44 -04:00
johnnyq dcade3a5c7 Update the AI Ticket Summary Prompt 2025-09-06 17:57:58 -04:00
johnnyq 184aba4de4 Finished UI work for AI Providers and Models, AI is set to use the new AI Provider and Models 2025-07-15 16:19:23 -04:00
Marcus Hill 500e713764 clarify error message wording 2025-06-22 10:01:10 +01:00
johnnyq 9f7c289e94 Fix AI Promps 2025-03-27 22:25:01 -04:00
johnnyq 06de349fac Expanded the Redact tool into ticket details area, generalized it to allow redaction in other areas as well 2025-03-19 15:35:02 -04:00
Johnny d35d6a93b0
Merge pull request #1117 from ssteeltm/master 
Ticket Summary with detected language
 2024-12-10 15:48:34 -05:00
johnnyq bb6a1c3cc7 Feature: Allow AI to Generate Document Templates with a prompt example Generate AD Structure Documentation, File Share etc 2024-12-10 15:47:12 -05:00
Hugo Sampaio 52da072711 Ticket Summary with detected language 2024-12-10 16:54:57 -03:00
johnnyq 1e05c7d524 Fix Ticket Summary move js inline with ticket.php as js files cant read php vars 2024-12-10 14:24:48 -05:00
johnnyq 2ac32ab0c5 AI Feature Ticket Summary: Summarieze an entire ticket 2024-12-10 14:03:43 -05:00
johnnyq a10486a95c Breaking AI Change you must update the URL to include the full URL in settings > AI example for openai: https://api.openai.com/v1/chat/completions 2024-11-19 15:42:48 -05:00
Marcus Hill 6363d265ca Refactor POST handling. 
- Split into admin and user handlers, each admin page gets its own file now
- Enforce role access once for admin POST requests
- Automatically load POST logic for admin-based requests based on the referring page, otherwise automatically load all user request logic
- Add support for using custom POST handlers
 2024-09-29 19:02:28 +01:00
johnnyq abc936d753 Update the AI prompt to style with html formatting 2024-05-15 10:47:27 -04:00
johnnyq 5b38a562bb Update the AI prompt to reword 2024-05-15 10:44:04 -04:00
johnnyq cddd9b4977 Removed the AI Prompt as it did not always work correctly 2024-05-15 10:40:15 -04:00
o-psi 3947c3a329 Remove comment 2024-02-22 17:49:08 +00:00
o-psi 28ab569dfc Update Prompt 2024-02-22 17:48:53 +00:00
o-psi 06ce12ba47 Update AI prompting 2024-02-21 18:13:10 +00:00
o-psi b31f1b4c49 add ticket description to AI Query 2024-02-21 11:16:40 -06:00
johnnyq 48ba4445bf Added LocalAI 2024-02-10 21:25:18 -05:00
johnnyq a1d642c54b You can now Test AI Rewording Functionality right from the AI Settings Screen 2024-02-10 21:15:05 -05:00