johnnyq
018f52eb67
Revert for now added HTML Purify to client tickets as well
2023-05-08 14:38:42 -04:00
johnnyq
eb9a8000b1
Fix Rendering issues with tickets editing because ticket client_tickets and ticket all share the same edit modal which already uses htmlentites to prevent xss but so it doesnt conflict with htmlpurify in ticket details we decided to split the vars to ticket_details and ticket_details_edit which is unfilter initially but gets filtered in the modals
2023-05-08 13:52:43 -04:00
johnnyq
9887fc4a19
Removed HTML Purify on tickets.php and use htmlentities instead to mimic client_tickets.php was causing some rendering issues when you goto edit a ticket under client tickets tested for XSS all tests came back clean
2023-05-08 13:24:43 -04:00
Marcus Hill
c5966961da
Sanitize ticket details output in main edit modal
2023-04-29 12:34:14 +01:00
Marcus Hill
6ac7843ee9
Tidy spacing
2023-03-19 16:00:55 +00:00
Marcus Hill
3718987f50
tickets.php - Rename unused ticket_status_display to ticket_status_color
2023-03-19 15:53:10 +00:00
johnnyq
48fe49cf77
BREAKING CHANGES - MAKE FULL BACKUP BEFORE PROCEEDING - Requires Manual Intervention on files see Forum Post Make sure you run the Database update directly after update. This Removes Multi-Company Functionality. Fixes issues with Reponsive tables and bunch of other UI and small Fixes
2023-03-11 16:16:46 -05:00
johnnyq
57b9552ab5
Minor UI Fixes and Updates
2023-02-24 23:59:15 -05:00
johnnyq
29db5a19c9
Fixed undefine vendor_id and asset_id under tickets
2023-02-24 21:30:30 -05:00
johnnyq
6f0017d90b
Dedup More Pagination code you now only have to define Sortby column and its order, also fixed issue when searching by date it would close on the first query
2023-02-24 20:22:57 -05:00
johnnyq
f7552cd25a
Finished up santizeInput Conv and UI updates
2023-02-23 16:09:37 -05:00
johnnyq
95f190c89d
More UI work and santitizeInput migrations
2023-02-20 22:02:39 -05:00
Marcus Hill
5bb4296f14
Adjust core files to 4 spaces
2023-02-12 14:40:10 +00:00
Marcus Hill
615f317d2b
General cleanup/formatting
2023-02-09 12:29:12 +00:00
wrongecho
b19c7a6f49
Merge branch 'master' into code-tidy
2023-01-23 19:21:43 +00:00
johnnyq
13edae48dc
New Field for notifications so each user can get and dismiss their own notifications instead of them being shared
2023-01-22 20:01:20 -05:00
Marcus Hill
2c3ebb3bbb
Tidy codestyle - spaces between parenthesis and curly braces
2023-01-21 17:09:39 +00:00
johnnyq
7d29b551e7
Simplified themimg, Added Hyperlink colors to the theme as well
2023-01-20 13:53:24 -05:00
johnnyq
45564d45bc
Added Document Template Listing, editing, deletion, move scheduled tickets into tickets
2023-01-18 22:00:45 -05:00
Marcus Hill
5460825ece
Replace stripslashes with strip_tags
2023-01-02 14:44:46 +00:00
johnnyq
9587827792
Added missing select2 class to ticket status dropdown
2022-12-21 21:38:24 -05:00
johnnyq
2a16b6d2ae
Remove some tags there and here some more output formatting all thanks to the great security researcher @indevi0us for pointing these out to us.
2022-12-21 21:31:51 -05:00
Marcus Hill
51792a1a2f
Set a max date attribute for date input fields to prevent/discourage them going over 4 characters (client side validation)
2022-12-17 18:03:53 +00:00
johnnyq
13d9d6f743
Refresh some UI elements for add edit calendar events and some other UI updates including adding tickets
2022-12-11 13:12:08 -05:00
johnnyq
b6e540825f
Format output for the proper code syntax, this should fix many various issues with output formatting and page breakage
2022-12-02 19:58:21 -05:00
johnnyq
7e9597d923
Updated Ticket Icons everywhere to a more suitable icon life-ring instead of a carnival ticket
2022-10-01 15:00:48 -04:00
johnnyq
d7090d3286
Reworked Client Section URL routing to be standard with standard URL routing of ITFlow. It was just too confusing to mix to different URL routing operations
2022-09-18 14:00:31 -04:00
Marcus Hill
bc1426ba18
Don't show archived users for ticket filters/assignment
2022-04-28 20:52:20 +01:00
Marcus Hill
ca629801af
Change all "AND" / "OR" to && / ||
2022-04-14 18:40:51 +01:00
Marcus Hill
e6a314d233
Prevent tech/accountant from performing certain tasks as per access matrix
2022-03-27 15:32:40 +01:00
Marcus Hill
3019f6a5d4
Hide edit/delete buttons for closed tickets
2022-03-24 21:04:20 +00:00
Marcus Hill
61cf50cad0
Make ticket assigned to filter select2 to make filterable
2022-03-21 21:41:33 +00:00
johnnyq
5f15ff0792
Reverting Pop overs on ticket subjects as the ticket details are not compatile with the inline text. This may be corrected when we finish the javascript handler but will explore pop overs in the future they are pretty neat Thanks @aftechro
2022-03-10 11:03:36 -05:00
AFTECH.RO
5064532a92
Update tickets.php
...
Ticket subject to shown as popover, for faster assignment :d
2022-03-08 23:19:57 +00:00
Marcus Hill
a335f3be99
Ticketing updates
2022-02-24 17:57:41 +00:00
johnnyq
3b615d2f3a
UI updates mainly icon swaps etc
2022-02-22 14:41:48 -05:00
johnnyq
4182e43b5e
UI polish bolded contact under client listing
2022-02-22 02:22:03 -05:00
johnnyq
e633d1ad71
Merged contact with client on ticket listing
2022-02-22 02:15:41 -05:00
johnnyq
1829c7299e
Made the php includes much more modular and simpler by lumping them all in 1 file inc_all.php instead of all over the place
2022-02-22 00:29:39 -05:00
Marcus Hill
4b9adf9a5d
- General reformatting
...
- Adjusted logic for open tickets to include tickets in working/on-hold states.
- Added filter to advanced search for ticket state
- Removed query string for the total/open/closed counts/filters
- Hyperlinked the unassigned tickets button.
-- Future work here would be to allow tickets to be filtered by assignee.
2022-02-12 22:45:39 +00:00
johnnyq
ac276d7844
Added some elevation to the Card table on tickets removed btn-lg for each button that parts of the btn-group and specified btn lg in the btn group class instead
2022-02-08 21:59:17 -05:00
johnnyq
02fce58f80
Remove more number_formats and some UI work on tickets
2022-02-08 21:53:39 -05:00
johnnyq
c6db5516cf
Remove some more tics, set to to get the current user logged in number of tickets
2022-02-08 21:42:51 -05:00
johnnyq
7385d1e0a5
Removed unnessessary tics in the queries, no need to use the number_format() php function for row counts. number_format is mainly used for decimals and such. Remove some double spacing
2022-02-08 21:38:52 -05:00
johnnyq
c1bfec98be
Indentation cleanup, removed extra </div> on tickets
2022-02-08 21:29:43 -05:00
AFTECH.RO
1a30cecf64
Update tickets.php
...
- added My tickets - showing total of assigned tickets to user
- added Unassigned tickets - showing all open tickets not assigned and ready to be grabbed by anyone available
- added Task - this can be left at it is or to be renamed to Alerts/Notification - used for 3rd party emails fetched as tickets ( backups notification, domain/ssl expiry, check central etc)
Future to do:
- when click on My tickets, to show all the tickets assigned to user (open/answered, unanswered, closed by user)
- when click on My Tickets - Unanswered - to show tickets assigned to user with status open but not replied to customer
- when click on My Tickets - Open/Answered - to show tickets assigned to user and replied by the agent (work in progress)
2022-02-08 23:01:18 +00:00
johnnyq
0e3c457991
Reverted Modal Callback naming IDs, these do not follow the same logic as File Entity renaming
2022-02-05 13:43:52 -05:00
johnnyq
21a0feb625
Removed circle from edit location and client photo, fixed location phone number not saving when you add a client
2022-01-25 15:28:57 -05:00
johnnyq
ef8e9285aa
More work on #324 Tickets
2022-01-23 21:23:45 -05:00
johnnyq
72fbebd77a
Client Tickets display Contact Email below Contact name, removed email column reworked the display handler on the main tickets listing page as well
2022-01-13 16:13:33 -05:00
