johnnyq
d08ef6184a
Add optional ticket SLAs
...
Response/resolution targets stamped at creation from per-client/priority assignments, business-hours due date math, warn/breach alert stages via cron/ticket_sla.php, ticket list coloring, per-ticket SLA override, admin page for plans/assignments/business hours. DB update 2.5.0. No behavior change unless SLAs are assigned. Bulk reply now only counts Public replies as first response.
2026-07-29 00:00:42 -04:00
johnnyq
af51c4316f
Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present
2026-07-24 13:40:37 -04:00
johnnyq
9d540f4bfe
Replace Function customAction() with triggerCustomAction()
2026-07-14 17:43:55 -04:00
johnnyq
b8873039a4
Rename Functions: flash_alert, sanitizeFilename and display_folder_options using camelCase instead to match other custom php functions
2026-07-14 17:41:41 -04:00
johnnyq
f1836c70cd
Replace Function logAction() with logAudit()
2026-07-14 17:35:23 -04:00
johnnyq
b57ddc0e5c
Replace Function sanitizeInput() with just escapeSql() and update all instances throughout
2026-07-14 17:17:50 -04:00
johnnyq
a819dff19a
Mail: Update mail configuration check to use smtp_provider instead of smtp_host as host is blank upon using oath2
2026-06-24 12:47:41 -04:00
johnnyq
b394f484d3
Fix Vars add empty value placeholder for Ticket Frequency
2026-03-09 15:29:22 -04:00
johnnyq
ada336ceea
Update var names
2026-03-09 15:16:29 -04:00
johnnyq
3be815c749
Recurring tickets: enforceClientAccess in POST
2026-03-06 14:35:19 -05:00
johnnyq
9213249f7b
Recurring Ticket: Add missing CSRF checks
2026-03-01 21:21:37 -05:00
johnnyq
0a30300bde
replace all instances of mysqli_fetch_array with mysqli_fetch_assoc for better performance and memory usage
2026-01-14 17:30:23 -05:00
johnnyq
a79ce23ae5
Fix randomString() to generate cryptographically secure URL-safe tokens, reduced url keys to 32 Characters for performance and easy copy and paste and compatibility while still mainitaining ubreakable cryptographic keys
2025-12-18 14:24:53 -05:00
johnnyq
99e2487d2b
Fix dupe race condition with ticket, invoice, quote, project, recurring ticket numbering when being created in parallel Atomically update and get the next ticket number in one SQL query everywhere.
2025-11-28 14:14:46 -05:00
johnnyq
82da54740f
Moved recurring ticket posts to its own post file
2025-10-29 15:58:04 -04:00
