mirror of https://github.com/itflow-org/itflow
323 lines
15 KiB
PHP
323 lines
15 KiB
PHP
<?php
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require_once '../../../includes/modal_header.php';
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$ticket_id = intval($_GET['ticket_id']);
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$ticket_sql = mysqli_query(
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$mysqli,
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"SELECT * FROM tickets
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LEFT JOIN clients ON ticket_client_id = client_id
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LEFT JOIN contacts ON ticket_contact_id = contact_id
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LEFT JOIN users ON ticket_assigned_to = user_id
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LEFT JOIN locations ON ticket_location_id = location_id
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LEFT JOIN assets ON ticket_asset_id = asset_id
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LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
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LEFT JOIN categories ON ticket_category = category_id
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WHERE ticket_id = $ticket_id
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$access_permission_query
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LIMIT 1"
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);
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$row = mysqli_fetch_array($ticket_sql);
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$client_id = intval($row['client_id']);
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$client_rate = floatval($row['client_rate']);
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$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$ticket_number = intval($row['ticket_number']);
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$ticket_category = intval($row['ticket_category']);
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$ticket_category_display = nullable_htmlentities($row['category_name']);
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$ticket_subject = nullable_htmlentities($row['ticket_subject']);
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$ticket_priority = nullable_htmlentities($row['ticket_priority']);
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$ticket_billable = intval($row['ticket_billable']);
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$ticket_onsite = intval($row['ticket_onsite']);
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$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
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$ticket_created_by = intval($row['ticket_created_by']);
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$ticket_date = date('Y-m-d', strtotime($ticket_created_at));
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$ticket_first_response_at = nullable_htmlentities($row['ticket_first_response_at']);
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if ($ticket_first_response_at) {
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$ticket_first_response_date_time = date('Y-m-d H:i', strtotime($ticket_first_response_at));
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} else {
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$ticket_first_response_date_time = '';
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}
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$ticket_resolved_at = nullable_htmlentities($row['ticket_resolved_at']);
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if ($ticket_resolved_at) {
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$ticket_resolved_date = date('Y-m-d', strtotime($ticket_resolved_at));
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} else {
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$ticket_resolved_date = '';
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}
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$ticket_assigned_to = intval($row['ticket_assigned_to']);
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if ($ticket_assigned_to) {
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$ticket_assigned_agent = nullable_htmlentities($row['user_name']);
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} else {
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$ticket_assigned_agent = '';
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}
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$contact_id = intval($row['contact_id']);
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$contact_name = nullable_htmlentities($row['contact_name']);
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$asset_id = intval($row['asset_id']);
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$asset_name = nullable_htmlentities($row['asset_name']);
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$asset_type = nullable_htmlentities($row['asset_type']);
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$location_id = intval($row['location_id']);
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$location_name = nullable_htmlentities($row['location_name']);
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$location_address = nullable_htmlentities($row['location_address']);
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$location_city = nullable_htmlentities($row['location_city']);
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$location_state = nullable_htmlentities($row['location_state']);
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$location_zip = nullable_htmlentities($row['location_zip']);
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$location_phone = formatPhoneNumber($row['location_phone']);
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//Get Total Ticket Time
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$ticket_total_reply_time = mysqli_query($mysqli, "SELECT SEC_TO_TIME(SUM(TIME_TO_SEC(ticket_reply_time_worked))) AS ticket_total_reply_time FROM ticket_replies WHERE ticket_reply_archived_at IS NULL AND ticket_reply_ticket_id = $ticket_id");
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$row = mysqli_fetch_array($ticket_total_reply_time);
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$ticket_total_reply_time = nullable_htmlentities($row['ticket_total_reply_time']);
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$sql_invoices = mysqli_query($mysqli, "SELECT * FROM invoices WHERE invoice_status LIKE 'Draft' AND invoice_client_id = $client_id ORDER BY invoice_number ASC");
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ob_start();
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?>
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<div class="modal-header bg-dark">
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<h5 class="modal-title"><i class="fa fa-fw fa-file-invoice-dollar mr-2"></i>Invoice ticket</h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<form action="post.php" method="post" autocomplete="off">
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<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<div class="modal-body">
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<?php if (mysqli_num_rows($sql_invoices) > 0) { ?>
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<ul class="nav nav-pills nav-justified mb-3">
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<li class="nav-item">
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<a class="nav-link active" data-toggle="pill" href="#pills-add-to-invoice"><i class="fa fa-fw fa-plus mr-2"></i>Add to Existing Invoice</a>
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</li>
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<li class="nav-item">
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<a class="nav-link" data-toggle="pill" href="#pills-create-invoice"><i class="fa fa-fw fa-check mr-2"></i>Create New Invoice</a>
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</li>
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</ul>
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<hr>
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<?php } ?>
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<div class="tab-content">
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<?php
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if (mysqli_num_rows($sql_invoices) > 0) { ?>
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<div class="tab-pane fade <?php if (mysqli_num_rows($sql_invoices) > 0) { echo "active show"; } ?>" id="pills-add-to-invoice">
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<div class="form-group">
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<label>Existing Invoice</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-file-invoice-dollar"></i></span>
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</div>
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<select class="form-control" name="invoice_id">
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<option value="0">- Select an Existing Invoice -</option>
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<?php
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while ($row = mysqli_fetch_array($sql_invoices)) {
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$invoice_id = intval($row['invoice_id']);
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$invoice_prefix = nullable_htmlentities($row['invoice_prefix']);
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$invoice_number = intval($row['invoice_number']);
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$invoice_scope = nullable_htmlentities($row['invoice_scope']);
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$invoice_status = nullable_htmlentities($row['invoice_status']);
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$invoice_date = nullable_htmlentities($row['invoice_date']);
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$invoice_due = nullable_htmlentities($row['invoice_due']);
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$invoice_amount = floatval($row['invoice_amount']);
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?>
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<option value="<?php echo $invoice_id; ?>"><?php echo "$invoice_prefix$invoice_number | $invoice_scope"; ?></option>
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<?php } ?>
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</select>
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</div>
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</div>
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</div>
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<?php } ?>
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<div class="tab-pane fade <?php if (mysqli_num_rows($sql_invoices) == 0) { echo "active show"; } ?>" id="pills-create-invoice">
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<div class="row">
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<div class="col-sm-6">
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<div class="form-group">
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<label>Invoice Date <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-calendar"></i></span>
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</div>
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<input type="date" class="form-control" name="date" max="2999-12-31" value="<?php echo date("Y-m-d"); ?>">
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</div>
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</div>
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</div>
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<div class="col-sm-6">
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<div class="form-group">
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<label>Invoice Category <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-list"></i></span>
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</div>
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<select class="form-control select2" name="category">
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<option value="">- Select a Category -</option>
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<?php
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$sql = mysqli_query($mysqli, "SELECT * FROM categories WHERE category_type = 'Income' AND category_archived_at IS NULL ORDER BY category_name ASC");
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while ($row = mysqli_fetch_array($sql)) {
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$category_id = intval($row['category_id']);
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$category_name = nullable_htmlentities($row['category_name']);
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?>
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<option value="<?php echo $category_id; ?>"><?php echo $category_name; ?></option>
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<?php
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}
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?>
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</select>
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<div class="input-group-append">
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<button type="button" class="btn btn-secondary ajax-modal" data-modal-url="/admin/modals/category/category_add.php?category=Expense"><i class="fas fa-fw fa-plus"></i></button>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="form-group">
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<label>Invoice Title</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-comment"></i></span>
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</div>
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<select class="form-control select2" name="scope" data-tags="true" data-placeholder="- Enter or Select an Invoice Title -">
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<option value=""></option>
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<option><?= date('F Y'); ?> Tickets</option>
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<option><?= "Ticket $ticket_prefix$ticket_number - $ticket_subject" ?></option>
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</select>
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</div>
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</div>
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</div>
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</div>
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<div class="form-group">
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<label>Item <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-box"></i></span>
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</div>
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<input type="text" class="form-control" name="item_name" placeholder="Item" value="Support [Hourly]" required>
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</div>
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</div>
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<div class="form-group">
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<label>Item Description</label>
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<div class="input-group">
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<textarea class="form-control" rows="10" name="item_description"><?php
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// Build description text cleanly in PHP, not mixed with HTML
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$description = "#Ticket: {$ticket_prefix}{$ticket_number} - $ticket_subject\n";
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$description .= "Priority: {$ticket_priority}\n";
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$description .= "Opened at: {$ticket_date}\n";
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if ($ticket_first_response_date_time) {
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$description .= "Initial Response: {$ticket_first_response_date_time}\n";
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}
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if ($ticket_resolved_date) {
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$description .= "Resolved at: {$ticket_resolved_date}\n";
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}
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if ($ticket_assigned_agent) {
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$description .= "Agent: {$ticket_assigned_agent}\n";
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}
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if ($location_id) {
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$description .= "Location: {$location_name}\n";
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}
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if ($contact_id) {
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$description .= "Contact: {$contact_name}\n";
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}
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if ($asset_id) {
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$description .= "Asset: {$asset_name}\n";
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}
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if ($ticket_total_reply_time) {
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$description .= "Agent Time Spent: {$ticket_total_reply_time}";
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}
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echo trim($description); // Trim any leading/trailing spaces/newlines
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?></textarea>
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</div>
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</div>
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<div class="form-row">
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<div class="col">
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<div class="form-group">
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<label>QTY <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-balance-scale"></i></span>
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</div>
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<input type="text" class="form-control" inputmode="decimal" pattern="-?[0-9]*\.?[0-9]{0,2}" name="qty" value="<?php echo roundToNearest15($ticket_total_reply_time); ?>" required>
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</div>
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<small class="form-text text-muted">
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Based off Ticket time spent <strong><?= $ticket_total_reply_time ?></strong> in 15 Min Increments rounded up.
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</small>
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</div>
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</div>
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<div class="col">
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<div class="form-group">
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<label>Price <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-dollar-sign"></i></span>
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</div>
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<input type="text" class="form-control" inputmode="decimal" pattern="-?[0-9]*\.?[0-9]{0,2}" name="price" value="<?php echo number_format($client_rate, 2, '.', ''); ?>" required>
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</div>
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<small class="form-text text-muted">
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Based off Hourly Client rate of <strong><?= numfmt_format_currency($currency_format, $client_rate, $session_company_currency); ?></strong>
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</small>
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</div>
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</div>
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</div>
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<div class="form-group">
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<label>Tax <strong class="text-danger">*</strong></label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-piggy-bank"></i></span>
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</div>
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<select class="form-control select2" name="tax_id" required>
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<option value="0">None</option>
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<?php
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$taxes_sql = mysqli_query($mysqli, "SELECT * FROM taxes WHERE tax_archived_at IS NULL ORDER BY tax_name ASC");
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while ($row = mysqli_fetch_array($taxes_sql)) {
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$tax_id_select = intval($row['tax_id']);
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$tax_name = nullable_htmlentities($row['tax_name']);
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$tax_percent = floatval($row['tax_percent']);
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?>
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<option value="<?php echo $tax_id_select; ?>"><?php echo "$tax_name $tax_percent%"; ?></option>
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<?php } ?>
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</select>
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</div>
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</div>
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</div>
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<div class="modal-footer">
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<button type="submit" name="add_invoice_from_ticket" class="btn btn-primary text-bold"><i class="fa fa-check mr-2"></i>Invoice</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fa fa-times mr-2"></i>Cancel</button>
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</div>
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</form>
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<?php
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require_once '../../../includes/modal_footer.php';
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