mirror of
https://github.com/itflow-org/itflow
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69 lines
3.7 KiB
PHP
69 lines
3.7 KiB
PHP
<?php
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/*
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* Save your reply as a canned response - from the picker above a ticket's
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* reply (agent/includes/inc_canned_response_picker.php: ?ticket_id, ?editor -
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* the reply box's textarea id - and ?picker). The reply being written comes
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* into the window with this ticket's details swapped for placeholders, to
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* change before saving, offered on the ticket's category. It is saved as one
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* of yours - or, by an admin, shared with everyone - without leaving the
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* ticket: the reply stays as it is (agent/js/canned_response_save.js,
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* agent/ajax.php canned_response_unfill, agent/user/post/canned_response.php).
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* The fields are includes/canned_response_form.php.
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*/
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require_once '../../../includes/modal_header.php';
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$ticket = ticketForModal($_GET['ticket_id'] ?? 0, 2);
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$ticket_id = intval($ticket['ticket_id']);
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$editor_id = preg_replace('/[^A-Za-z0-9_\-]/', '', (string) ($_GET['editor'] ?? ''));
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$picker_id = preg_replace('/[^A-Za-z0-9_\-]/', '', (string) ($_GET['picker'] ?? ''));
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$response = [];
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$response_category_ids = array_filter([intval($ticket['ticket_category'] ?? 0)]);
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ob_start();
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?>
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<div class="modal-header bg-dark">
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<h5 class="modal-title"><i class="fa fa-fw fa-comment-dots me-2"></i>Save your reply as a canned response</h5>
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<button type="button" class="btn-close btn-close-white" data-bs-dismiss="modal"></button>
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</div>
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<form action="/agent/user/post.php" method="post" enctype="multipart/form-data" autocomplete="off" data-canned-save
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data-editor="<?= escapeHtml($editor_id) ?>" data-picker="<?= escapeHtml($picker_id) ?>" data-ticket-id="<?= $ticket_id ?>">
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<input type="hidden" name="csrf_token" value="<?= $_SESSION['csrf_token'] ?>">
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<input type="hidden" name="add_your_canned_response" value="1">
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<input type="hidden" name="respond_json" value="1">
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<input type="hidden" name="ticket_id" value="<?= $ticket_id ?>">
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<div class="modal-body">
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<div class="alert alert-danger small py-2" role="alert" data-canned-save-error hidden></div>
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<div class="d-flex flex-wrap align-items-center gap-2 small mb-3 p-2 rounded border bg-body-tertiary">
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<span><i class="fas fa-fw fa-reply text-secondary me-1"></i>From your reply on <strong><?= escapeHtml(ticketReference($ticket)) ?></strong></span>
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<div class="form-check form-switch mb-0 ms-sm-auto">
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<input class="form-check-input" type="checkbox" role="switch" id="cannedSaveUnfill" data-canned-save-unfill checked>
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<label class="form-check-label" for="cannedSaveUnfill">Swap this ticket's details for placeholders</label>
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</div>
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<div class="w-100 text-body-secondary" data-canned-save-swapped><i class="fas fa-spinner fa-spin me-1"></i>Reading your reply...</div>
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</div>
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<?php require __DIR__ . '/../../../includes/canned_response_form.php'; ?>
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<?php if ($session_is_admin) { ?>
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<div class="form-check mt-3">
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<input class="form-check-input" type="checkbox" name="share" value="1" id="cannedSaveShare">
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<label class="form-check-label" for="cannedSaveShare">Share with everyone <span class="small text-body-secondary">- every agent is offered it; it is kept in Admin > Canned Responses</span></label>
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</div>
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<?php } ?>
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</div>
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<div class="modal-footer">
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<button type="submit" class="btn btn-primary text-bold"><i class="fa fa-check me-2"></i>Save Canned Response</button>
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<button type="button" class="btn btn-light" data-bs-dismiss="modal"><i class="fa fa-times me-2"></i>Cancel</button>
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</div>
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</form>
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<script src="<?= staticFileUrl('/agent/js/canned_response_save.js') ?>"></script>
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<?php
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require_once '../../../includes/modal_footer.php';
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