mirror of
https://github.com/itflow-org/itflow
synced 2026-02-28 02:44:53 +00:00
124 lines
5.3 KiB
Markdown
124 lines
5.3 KiB
Markdown
<div id="top"></div>
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<!-- PROJECT SHIELDS -->
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[![Contributors][contributors-shield]][contributors-url]
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[![Stargazers][stars-shield]][stars-url]
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[![Commits][commit-shield]][commit-url]
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[![GPL License][license-shield]][license-url]
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<div align="center">
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<h3 align="center">ITFlow</h3>
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<p align="center">
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IT documentation, ticketing and accounting system for small MSPs.
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<br />
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<br />
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<a href="https://demo.itflow.org"><strong>View demo</strong></a>
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<br />
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Username: <b>demo@demo.com</b> | Password: <b>demo</b>
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<br />
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<br />
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<a href="https://itflow.org/#about">About</a>
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·
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<a href="https://docs.itflow.org">Docs</a>
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<a href="https://forum.itflow.org/">Forum</a>
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·
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<a href="https://forum.itflow.org/t/bug">Report Bug</a>
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·
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<a href="https://forum.itflow.org/t/features">Request Feature</a>
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·
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<a href="https://github.com/itflow-org/itflow/security/policy">Security</a>
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</p>
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</div>
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<!-- ABOUT THE PROJECT -->
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## About
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<b>A comprehensive, free & open-source documentation, ticket management, and accounting platform.</b>
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[![ITFlow][product-screenshot]](https://itflow.org)
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### The Problem
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- You're a small but busy managed service provider with 101 things to do. Information about your clients is unorganised, unstructured and outdated.
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- For some work, you seem to spend longer looking for the relevant documentation than actually working on the issue/project.
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- On top of the technical day to day, you also have to take care of the financial side of the business - consistent pricing, quotes/invoicing, and accounting.
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### The Solution: ITFlow
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- ITFlow consolidates common MSP needs (documentation, ticketing and billing) into one unified system.
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<!-- GETTING STARTED -->
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## Getting Started
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### Self Hosting
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- The best installation method is to use the [install script](https://docs.itflow.org/installation_script) on Ubuntu/Debian. A video walk through is available [here](https://www.youtube.com/watch?v=kKz9NOU_1XE).
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```
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wget -O itflow_install.sh https://github.com/itflow-org/itflow-install-script/raw/main/itflow_install.sh
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bash itflow_install.sh
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```
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- Other manual installation methods are available in the [docs](https://docs.itflow.org/installation).
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### Managed Hosting
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- If you'd prefer, we can [host ITFlow for you](https://services.itflow.org/hosting.php).
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<!-- FEATURES -->
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## Key Features
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* Client documentation - assets, contacts, domains, docs, files, passwords, and more
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* Accounting / Billing - finance dashboard, quotes, invoices, accounting, expenses, etc
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* Client Portal - self service quote/invoice/ticket management for clients
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* Alerting - account balance, invoices, domain/SSL renewals
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* Completely free & open-source alternative to ITGlue and Hudu
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<!-- ROADMAP -->
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## Roadmap / Future to-do
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We track the implementation of confirmed features and bugs via [TaskFlow](https://tasks.dev.itflow.org/tasks.php). Use the [forum](https://forum.itflow.org) to request features or raise bug reports.
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<!-- CONTRIBUTING -->
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## Support & Contributions
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### Forum
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For help using ITFlow, bugs, feature requests, and general ideas / discussions please use the community [forum](https://forum.itflow.org).
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### Contributing
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We have temporarily paused PRs from the community.
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#### Contributors
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<a href="https://github.com/itflow-org/itflow/graphs/contributors">
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<img src="https://contrib.rocks/image?repo=itflow-org/itflow" />
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</a>
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### Supporters
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We’re incredibly grateful to the organizations and individuals who support the project - a big thank you to:
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- CompuMatter
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- F1 for HELP
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- digiBandit
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- JetBrains (PhpStorm)
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## License
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ITFlow is distributed "as is" under the GPL License, WITHOUT WARRANTY OF ANY KIND. See [`LICENSE`](https://github.com/itflow-org/itflow/blob/master/LICENSE) for details.
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## Security
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* As of 2025, we now have a stable release of the project.
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* Whilst we are confident in the safety of the code, no system is risk-free. Nearly all software has bugs. Use your best judgement before storing highly confidential information in ITFlow.
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* If you have a security concern, privately report it [here](https://github.com/itflow-org/itflow/security/policy).
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<!-- MARKDOWN LINKS & IMAGES -->
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<!-- https://www.markdownguide.org/basic-syntax/#reference-style-links -->
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[contributors-shield]: https://img.shields.io/github/contributors/itflow-org/itflow.svg?style=for-the-badge
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[contributors-url]: https://github.com/itflow-org/itflow/graphs/contributors
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[forks-shield]: https://img.shields.io/github/forks/itflow-org/itflow.svg?style=for-the-badge
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[forks-url]: https://github.com/itflow-org/itflow/network/members
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[stars-shield]: https://img.shields.io/github/stars/itflow-org/itflow.svg?style=for-the-badge
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[stars-url]: https://github.com/itflow-org/itflow/stargazers
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[issues-shield]: https://img.shields.io/github/issues/itflow-org/itflow.svg?style=for-the-badge
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[issues-url]: https://github.com/itflow-org/itflow/issues
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[license-shield]: https://img.shields.io/github/license/itflow-org/itflow.svg?style=for-the-badge
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[license-url]: https://github.com/itflow-org/itflow/blob/master/LICENSE
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[commit-shield]: https://img.shields.io/github/last-commit/itflow-org/itflow?style=for-the-badge
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[commit-url]: https://github.com/itflow-org/itflow/commits/master
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[product-screenshot]: .github/readme.gif
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<!-- https://github.com/othneildrew/Best-README-Template -->
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