mirror of
https://github.com/itflow-org/itflow
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b9431645d3
Standardize on 5 consistent ticket states:- - New (Red/Danger) - Open (Blue/Primary) - On Hold (Green/Success) - Auto Close (Dark/black) - Closed (Dark/black) Update parts of the app where these have deviated from, as they have not been updated everywhere. Other states may be configurable in future via custom fields.
44 lines
2.1 KiB
PHP
44 lines
2.1 KiB
PHP
<div class="modal" id="bulkReplyTicketModal" tabindex="-1">
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<div class="modal-dialog modal-lg">
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<div class="modal-content bg-dark">
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<div class="modal-header">
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<h5 class="modal-title"><i class="fas fa-fw fa-paper-plane mr-2"></i>Bulk Update/Reply</h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<div class="modal-body bg-white">
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<input type="hidden" name="bulk_private_reply" value="0">
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<div class="input-group mb-3">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
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</div>
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<select class="form-control select2" name="bulk_status">
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<option>Open</option>
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<option>On Hold</option>
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</select>
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</div>
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<div class="form-group">
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<textarea class="form-control tinymce" rows="5" name="bulk_reply_details" placeholder="Type an update here"></textarea>
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</div>
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<div class="form-group">
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<div class="custom-control custom-checkbox">
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<input type="checkbox" class="custom-control-input" id="bulkPrivateReplyCheckbox" name="bulk_private_reply" value="1">
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<label class="custom-control-label" for="bulkPrivateReplyCheckbox">Mark as internal</label>
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<small class="form-text text-muted">If checked this note will only be visible to agents.</small>
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</div>
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</div>
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</div>
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<div class="modal-footer bg-white">
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<button type="submit" name="bulk_ticket_reply" class="btn btn-primary text-bold"><i class="fas fa-paper-plane mr-2"></i>Reply</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
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</div>
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</div>
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</div>
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</div>
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