itflow/CHANGELOG.md

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Changelog

This file documents all notable changes made to ITFlow.

[25.03 UNRELEASED]

Fixed

  • Fixed missing attachments on ticket replies via the ticket email parser.
  • Fixed top half of portrait image uploads cut off at the bottom.
  • Ensure all Tables and fields use CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci on update and new installs.
  • Convert service_domains to use InnoDB instead of MyISAM.
  • Fixed intials function from breaking when using UTF8 characters which caused contacts to break.
  • Allow interfaces to start with 0.

Added / Changed

  • Added Bulk Delete Asset Functionality.
  • Ability to redact ticket replies after a ticket is closed.
  • Ability to redact text while ticket is open.
  • Switched File upload unique file naming to md5 instead of SHA256 for a huge speed boost.
  • Added the ability to assign Multiple Assets to a ticket.
  • Updated all many to many table to use Cascading Deletion with Foreign key associations to reduce error and enhance efficiency abd performance while preserving data integrity.
  • Turned on Caching for the new AJAX Modals to increase performance to reduce the amount of items it needs to reload into the browser each time the ajax modal is called.
  • Bumped DataTables from 2.2.1 to 2.2.2.
  • Bumped TinyMCE from 7.6.1 to 7.7.1 - Giving a large performance boost.
  • Added Copy to Credentials to Clipboard button in AJAX asset and contact details.
  • Many Tables have been renameed updated changed.
  • Orgainzed Theme colors by primary color and then associated color in rows.
  • Added User icon next to contact if they have a user account.
  • New Image file uploads by default are converted to optimized webp files and original images are no longer saved. Existing images will be untouched.
  • Added International Phone Number Support throughout.
  • Added User Signature to prerferences, in which will be appended on all ticket replies.
  • Dont show all tags unless defined.
  • Added Projects to the client side navigation.
  • Added Create New Ticket while in project details section.
  • Brought back Batch Payment in client invoices.

Breaking Changes

  • ATTENTION: TO UPDATE TO THIS VERSION YOU MUST USE: update_cli.php and update_cli.php --db_update from the command line to update or else you will break your install. Keep running update_cli.php --db_update until there are no more updates. BACKUP BEFORE UPDATING TO THIS VERSION. There have been many many backend changes to help us move further with development.

[25.02.4]

Fixed

  • Resolved issue preventing the addition or editing of licenses when no vendor was selected.
  • Fixed several undeclared variables in AJAX contact details.
  • Corrected the contact ticket count display.
  • Addressed an issue where clicking "More Details" in AJAX contact/asset details failed to include the client_id in the URL.
  • Fixed an issue with recurring invoices in the client URL: clicking "Inactive" or "Active" would unexpectedly navigate away from the client section.
  • Added new php function getFieldById() to return a record using just an id and sanitized as well.

[25.02.3]

Fixed

  • Fixed notifications being reversed as dismissed notifications.

[25.02.2]

Fixed

  • Corrected some edit modals not showing notes correctly.
  • Bugfix: When exporting to CSV, the first asset wasn't being shown.
  • Fix broken create / edit credentials.
  • Fixed missing Notificatons link.
  • Fixed a few dead links.
  • Fixed Overdue count also counting Non-Billable Invoices.
  • Fix Edit Client Notes.

Added / Changed

  • Implemented SSL certificate history tracking.
  • Added Inactive / Active Filter to Recurring Invoices.
  • Merged Dismissed notifications and notification in one.
  • Added Link Button to addd / edit Document WYSIWYG.
  • Added Physical location to the asset export / import.

[25.02.1]

Fixed

  • Resolved broken links in the client overview, project and client listings, and rack details.
  • Corrected asset transfer functionality to clients.
  • Fixed the ticket scheduling redirect.
  • Corrected the ticket link in the Scheduled Ticket Agent Notification email.
  • Addressed issues with credentials and ticket actions in the Contact Detail Modal.
  • Fixed text wrapping in notifications.
  • Adjusted notifications so that they are sorted with the newest first.
  • Fixed drag-and-drop functionality for tickets in the Kanban view on mobile devices.
  • Resolved a weird issue with TinyMCE that prevented using links referencing your ITFlow instance url.
  • Corrected image orientation issues during upload and the preview optimization process.

Added / Changed

  • Introduced entity link indicator icons and counts in the contacts and credentials section.
  • Implemented a fade animation for the new AJAX modal.
  • Removed the Client Overview Expire Day Select and replaced it with simplified 1, 7, or 45-day options.
  • Added the ability to link and unlink entities within asset details.
  • Introduced quick tag/category creation across the app.
  • Added a Vendor Quick Details Modal.
  • Enabled vendor linking and added a License Purchase Reference in the Software Licenses section.
  • Added download original, optimized and thumbnail option for images.
  • Added Paid status to the top corner of Invoice PDFs.

[25.02]

Fixed

  • Migrated several reports to the new permissions/roles system.
  • Resolved issue with empty task box showing for closed/resolved tickets.
  • Corrected ticket priority sorting.
  • Cloned asset interfaces when transferring assets between clients.

Added / Changed

  • Restored max number of records per page option back to 500 since we dont have repeating modals.
  • Bulk Categorize Tickets feature.
  • Renamed "Interface port" to "Interface Description." "Interface Name" should now refer to port name and/or number.
  • Changed "Transfer Asset to Client" from a single action to a bulk action.
  • Updated Filter Footer UI to show "Showing x to x of x records" instead of just the total records.
  • Added Client Overview section to view client assets, contacts, licenses, credentials, etc.
  • Introduced Quick Peek for asset details, contact information, and document viewing throughout the ITFlow App, all made possible by AJAX.
  • Enabled Simple Drag-and-Drop Ordering for Invoices, Recurring Invoices, Quotes, Ticket Tasks, and Ticket Template Tasks.
  • Added new Ticket View options: Kanban and Simple View.
  • Migrated all repeating modals to the new AJAX modal function for faster loading times and quicker development.
  • Allowed clients to upload PDF documents to accepted quotes.
  • Client Portal now shows ticket category.
  • Custom links can now be added to the Client Portal navbar.
  • Lots of little tweaks to UI, performance, bugs, etc.

Breaking Changes

  • Cron scripts have officially been moved to the /scripts folder and are no longer in the root directory; they must be updated to function properly.

[25.01.3]

Fixed

  • Fixed ticket assignment modal showing client contacts.

[25.01.2]

Fixed

  • Fixed app version.

[25.01.1]

Added / Changed

  • Redesigned the Multi-Factor Authentication (MFA) Setup and Enforcement Flow UI/UX for a more intuitive user experience.
  • Added a "Member" column in the user roles listing for improved visibility.
  • General UI/UX improvements, along with minor performance optimizations and cleanups.

Fixed

  • Fixed an issue where Stripe was not appearing as a recurring payment option.
  • Corrected inaccurate Quarter 2 Expense results in the Profit & Loss Report.
  • Resolved TOTP code not displaying correctly on hover in the Contact or Asset Details sections.
  • Archived contacts no longer appear in the Bulk Mail section.
  • Fixed an issue where the Ticket Assign Modal was showing both ITFlow and client users.
  • Fixed issue with login key redirecting to legacy client portal page.

[25.01]

Added / Changed

  • Added support for saving cards in Stripe for automatic invoice payments.
  • Page titles now display detailed information (e.g., page name, client selection, company name, ticket and invoice info) for easier multi-tab navigation.
  • Reintroduced the new admin role-check for admin pages.
  • Admin roles can now be archived.
  • Debug mode now shows the current Git branch.
  • The auto-acknowledgment email for email-parsed tickets now includes a guest link.
  • Recurring tickets no longer require a contact.
  • Stripe online payment setup now prompts you to set the income/expense account.
  • New cron/CLI scripts have been moved to the /scripts subfolder — remember to update your cron configurations!
  • Moved modal includes to /modals to tidy up the root directory.
  • Moved most include files to /includes to improve directory structure.
  • Moved guest pages to /guest for better organization.
  • Renamed the include file pagination.php to filter_footer.php, as it is used in conjunction with filter_header.php for page filtering.
  • Guest ticket feedback now shows the ticket prefix and number, not just the ID.
  • Individual POST handler logic pages are no longer directly accessible.
  • Added the ability to delete payments on the Payments and Client Payments pages.
  • Implemented domain history tracking.
  • Added Asset Interface Linking/Connections to show what interface is connected to which interface port of another asset.
  • Added Force Recurring Ticket option in more locations, not just for recurring tickets.
  • Implemented row spanning and centered devices that occupy multiple units in a rack.
  • Added tooltips to main navigation badge counts to clarify what is being counted.
  • Reduced max records per page from 500 to 100 to prevent performance issues.
  • Updated several plugins:
    • stripe-php from 10.5.0 to 16.4.0
    • Inputmask from 5.0.8 to 5.0.9
    • DataTables from 2.1.8 to 2.2.1
    • pdfmake from 0.2.8 to 0.2.18
    • php-mime-mail-parser to 9.0.1
    • TinyMCE from 7.5.1 to 7.6.1
  • Removed unused libraries from the vendor folder and moved Stripe to the plugins folder, eliminating the vendor folder.
  • Merged the MFA TOTP functionality files base32static.php and rfc6238.php into a single file (totp) and moved it to the plugins folder.
  • No longer need to pass the DB connection ($mysqli) to the addToMailQueue function.
  • Disabled HTML Purifier caching.
  • Replaced the nullable_htmlentities function with htmlspecialchars.
  • Updated filter variable naming.
  • Implemented other minor UI updates, performance optimizations, and directory cleanups.

Fixed

  • Fixed an issue where the ticket edit modal didn't show multi-client or no-client projects.
  • Fixed asset interface losing DHCP settings.
  • Fixed a 500 error when creating or editing recurring expenses due to an incorrect variable name.
  • Fixed tickets created via the portal/email not being marked as billable.
  • Fixed issues with editing recurring expenses.
  • Resolved a regression where the TinyMCE editor didnt display when adding or editing ticket templates.
  • Fixed a TinyMCE license issue.

Removed / Deprecated

  • Deprecated the cron scripts in the root directory. Cron jobs should now use the ones in the /scripts subfolder, which no longer require a cron key and must be run via CLI.

BREAKING CHANGES

  • The client portal has been moved from /portal to /client:
    • Links in previous emails will be broken.
    • The Azure Entra ID SSO Redirect URI needs to be updated to /client.
    • You may need to update other links (e.g., website, support page).
  • Guest links have been moved from / to /guest. Previous links will be broken.

[24.12]

Added / Changed

  • Introduced versioned releases for the first time!