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feat. Bulk Reply To Tickets including create a private note
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46
ticket_bulk_reply_modal.php
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46
ticket_bulk_reply_modal.php
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<div class="modal" id="bulkReplyTicketModal" tabindex="-1">
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<div class="modal-dialog modal-lg">
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<div class="modal-content bg-dark">
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<div class="modal-header">
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<h5 class="modal-title"><i class="fas fa-fw fa-paper-plane mr-2"></i>Bulk Reply</h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<div class="modal-body bg-white">
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<input type="hidden" name="bulk_private_reply" value="0">
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<div class="input-group mb-3">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
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</div>
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<select class="form-control select2" name="bulk_status">
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<option>In-Progress</option>
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<option>Pending-Client</option>
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<option>Pending-Vendor</option>
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<option>Pending-Shipment</option>
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<option>Scheduled</option>
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</select>
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</div>
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<div class="form-group">
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<textarea class="form-control tinymce" rows="5" name="bulk_reply_details" placeholder="Type an update here"></textarea>
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</div>
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<div class="form-group">
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<div class="custom-control custom-checkbox">
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<input type="checkbox" class="custom-control-input" id="bulkPrivateReplyCheckbox" name="bulk_private_reply" value="1">
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<label class="custom-control-label" for="bulkPrivateReplyCheckbox">Mark as a Private</label>
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<small class="form-text text-muted">If checked the contact and any watcher will not be informed</small>
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</div>
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</div>
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</div>
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<div class="modal-footer bg-white">
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<button type="submit" name="bulk_ticket_reply" class="btn btn-primary text-bold"><i class="fas fa-paper-plane mr-2"></i>Reply</button>
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<button type="button" class="btn btn-light" data-dismiss="modal"><i class="fas fa-times mr-2"></i>Cancel</button>
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</div>
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</div>
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</div>
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</div>
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