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Fix Regression issue when replying to a ticket via the web app the content doesnt show in the email body see https://forum.itflow.org/d/197-actual-answer-to-customer-in-email-is-missing

This commit is contained in:
johnnyq 2023-07-04 13:08:53 -04:00
parent 7f2f9a3c9e
commit 379529c6af
1 changed files with 3 additions and 2 deletions
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5
post/ticket.php
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@ -274,8 +274,9 @@ if (isset($_POST['add_ticket_reply'])) {
if (filter_var($contact_email, FILTER_VALIDATE_EMAIL)) {
$ticket_reply = preg_replace('/<p[^>]*>/', '', $ticket_reply); // Remove the start <p> or <p attr="">
$ticket_reply = preg_replace('/</p>/', '<br />', $ticket_reply); // Replace the end
// 2023-07-04 Commend the 2 lines below out as the last line was causing ticket reply to appear blank in emails, maybe because of the switch to TinyMCE
//$ticket_reply = preg_replace('/<p[^>]*>/', '', $ticket_reply); // Remove the start <p> or <p attr="">
//$ticket_reply = preg_replace('/</p>/', '<br />', $ticket_reply); // Replace the end
// Slightly different email subject/text depending on if this update closed the ticket or not