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Merge pull request #387 from wrongecho/ticket

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Ticket layout
This commit is contained in:
Johnny
2022-02-27 12:44:13 -05:00
committed by GitHub
parent f3a5322973 ea7f11f35f
commit 5063bdb854
1 changed files with 75 additions and 78 deletions
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127
ticket.php
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@@ -148,17 +148,21 @@ if(isset($_GET['ticket_id'])){
} }
$client_tags_display = implode(' ', $client_tag_name_display_array); $client_tags_display = implode(' ', $client_tag_name_display_array);
// Get the asset warranty expiry // Get & format asset warranty expiry
$date = date('Y-m-d H:i:s'); $date = date('Y-m-d H:i:s');
$dt_value = $asset_warranty_expire; //sample date $dt_value = $asset_warranty_expire; //sample date
$warranty_check = date('m/d/Y',strtotime('-8 hours')); $warranty_check = date('m/d/Y',strtotime('-8 hours'));
if($dt_value <= $date){ if($dt_value <= $date){
$dt_value = "Expired on $asset_warranty_expire"; $color ='red'; $dt_value = "Expired on $asset_warranty_expire"; $warranty_status_color ='red';
}else{ }else{
$color = 'green'; $warranty_status_color = 'green';
} }
if($asset_warranty_expire == '0000-00-00'){
$dt_value = "None"; $warranty_status_color ='red';
}
?> ?>
@@ -333,6 +337,7 @@ if(isset($_GET['ticket_id'])){
<div class="col-md-3"> <div class="col-md-3">
<!-- Client card -->
<div class="card card-body card-outline card-primary mb-3"> <div class="card card-body card-outline card-primary mb-3">
<div> <div>
<h5><strong><?php echo $client_name; ?></strong></h5> <h5><strong><?php echo $client_name; ?></strong></h5>
@@ -353,8 +358,8 @@ if(isset($_GET['ticket_id'])){
</div> </div>
</div> </div>
<!-- Client contact card -->
<?php if(!empty($contact_id)){ ?> <?php if(!empty($contact_id)){ ?>
<div class="card card-body card-outline card-dark mb-3"> <div class="card card-body card-outline card-dark mb-3">
<div> <div>
<h4 class="text-secondary">Contact</h4> <h4 class="text-secondary">Contact</h4>
@@ -401,78 +406,70 @@ if(isset($_GET['ticket_id'])){
<?php } ?> <?php } ?>
<?php if(!empty($asset_id)){ ?> <!-- Ticket Details card -->
<div class="card card-body card-outline card-dark mb-3">
<div>
<h4 class="text-secondary">Asset</h4>
<i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2 mb-2"></i> Asset name: <strong><?php echo $asset_name; ?></strong>
<br>
<?php
}
?>
<?php
if(!empty($asset_os)){
?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> OS: <?php echo $asset_os; ?>
<br>
<?php
if(!empty($asset_ip)){
?>
<i class="fa fa-fw fa-network-wired text-secondary ml-1 mr-2 mb-2"></i> IP: <?php echo "$asset_ip"; ?>
<br>
<?php
}
?>
<?php
if(!empty($asset_make)){
?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Model: <?php echo "$asset_make $asset_model"; ?>
<br>
<?php
}
?>
<?php
if(!empty($asset_serial)){
?>
<i class="fa fa-fw fa-barcode text-secondary ml-1 mr-2 mb-2"></i> Service Tag: <?php echo $asset_serial; ?>
<br>
<?php
}
?>
<?php
if(!empty($asset_warranty_expire)){
?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Warranty expire: <strong><font color="<?php echo $color?>" > <?php echo $dt_value?></font></strong>
<br>
<?php
}
?>
</div>
</div>
<?php } ?>
<div class="card card-body card-outline card-dark mb-3"> <div class="card card-body card-outline card-dark mb-3">
<h4 class="text-secondary">Details</h4> <h4 class="text-secondary">Details</h4>
<div class="ml-1"><i class="fa fa-fw fa-thermometer-half text-secondary mr-2 mb-2"></i><?php echo $ticket_priority_display; ?></div> <div class="ml-1"><i class="fa fa-fw fa-thermometer-half text-secondary mr-2 mb-2"></i><?php echo $ticket_priority_display; ?></div>
<div class="ml-1"><i class="fa fa-fw fa-calendar text-secondary mr-2 mb-2"></i>Created on: <?php echo $ticket_created_at; ?></div> <div class="ml-1"><i class="fa fa-fw fa-calendar text-secondary mr-2 mb-2"></i>Created on: <?php echo $ticket_created_at; ?></div>
<div class="ml-1"><i class="fa fa-fw fa-user text-secondary mr-2 mb-2"></i>Created by: <?php echo $ticket_created_by_display; ?></div> <div class="ml-1"><i class="fa fa-fw fa-user text-secondary mr-2 mb-2"></i>Created by: <?php echo $ticket_created_by_display; ?></div>
<?php <?php
if($ticket_status == "Closed"){ if($ticket_status == "Closed"){
$sql_closed_by = mysqli_query($mysqli,"SELECT * FROM tickets, users WHERE ticket_closed_by = user_id"); $sql_closed_by = mysqli_query($mysqli,"SELECT * FROM tickets, users WHERE ticket_closed_by = user_id");
$row = mysqli_fetch_array($sql_closed_by); $row = mysqli_fetch_array($sql_closed_by);
$ticket_closed_by_display = $row['user_name']; $ticket_closed_by_display = $row['user_name'];
?> ?>
<div class="ml-1"><i class="fa fa-fw fa-user text-secondary mr-2 mb-2"></i>Closed by: <?php echo strtoupper($ticket_closed_by_display); ?></a></div> <div class="ml-1"><i class="fa fa-fw fa-user text-secondary mr-2 mb-2"></i>Closed by: <?php echo strtoupper($ticket_closed_by_display); ?></a></div>
<?php } ?> <?php } ?>
<?php if(!empty($ticket_total_reply_time)){ ?> <?php if(!empty($ticket_total_reply_time)){ ?>
<div class="ml-1"><i class="fa fa-fw fa-check text-secondary mr-2 mb-2"></i>Total time worked: <?php echo $ticket_total_reply_time; ?></div> <div class="ml-1"><i class="fa fa-fw fa-check text-secondary mr-2 mb-2"></i>Total time worked: <?php echo $ticket_total_reply_time; ?></div>
<?php } ?> <?php } ?>
</div> </div>
<!-- Ticket asset details card -->
<?php if(!empty($asset_id)){ ?>
<div class="card card-body card-outline card-dark mb-3">
<div>
<h4 class="text-secondary">Asset</h4>
<i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2 mb-2"></i> Asset name: <strong><?php echo $asset_name; ?></strong>
<br>
<?php if(!empty($asset_os)) { ?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> OS: <?php echo $asset_os; ?>
<br>
<?php
}
if (!empty($asset_ip)) { ?>
<i class="fa fa-fw fa-network-wired text-secondary ml-1 mr-2 mb-2"></i> IP: <?php echo "$asset_ip"; ?>
<br>
<?php
}
if (!empty($asset_make)) { ?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Model: <?php echo "$asset_make $asset_model"; ?>
<br>
<?php
}
if (!empty($asset_serial)) {
?>
<i class="fa fa-fw fa-barcode text-secondary ml-1 mr-2 mb-2"></i> Service Tag: <?php echo $asset_serial; ?>
<br>
<?php
}
if (!empty($asset_warranty_expire)) {
?>
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i> Warranty expires: <strong><font color="<?php echo $warranty_status_color ?>"> <?php echo $dt_value ?></font></strong>
<br>
<?php
}
?>
</div>
</div>
<?php } ?>
<form action="post.php" method="post"> <form action="post.php" method="post">
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>"> <input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
<div class="form-group"> <div class="form-group">